Feedback on customer service is mixed, with some praising helpful staff while others report rude and unprofessional behavior from management.
Cleanliness
Many customers noted that the store is clean and well-maintained, although some reported issues with cleanliness in certain areas.
Product Quality
There are concerns about the freshness and quality of meat and produce, with several customers reporting expired items and poor stock in these departments.
Staffing Issues
Customers frequently mentioned long lines and inadequate staffing, particularly at checkout, leading to frustration during busy times.
Store Selection
While some customers appreciate the variety and availability of products, others noted frequent stock shortages and limited selection in certain categories.
RH
Rachel Henley
Jan 19, 2026
1.0
Nope.
DR
Draya Rayy
Dec 30, 2025
2.0
Don’t buy “fresh” meat from here, you’re taking a risk of it being expired or realizing it has a weird or foul smell when you take it home to cook -especially the chicken… just drive the extra 1/2 mile to the one on WT Harris. Check expiration dates on EVERYTHING before you put it in your cart.
2 stars only because I never have any issues with the employees.
LK
Lisa Kessler
Dec 13, 2025
5.0
Stays clean, friendly staff and good selection of food. Unfortunately the staff turnover rate is crazy 🙁 LisaK 12/2025
NP
Nia Parsons
Oct 4, 2025
2.0
Trinity, a cashier associate was very helpful when food lion messed up our pick up order, and gave it to someone else. The manager Felicia, on the other hand was against her helping us out as paying customers. Due to lack of staffing at the time. Which I understand. But as a manager myself, Trinity needs to be promoted and Felicia demoted as those are not the actions as a manager regardless of staffing issues. Customers come first, especially in this case when the establishment made an error.
Food Lion is located at 8138 Mt Holly-Huntersville Rd, Long Creek Village, Charlotte, NC 28216.
What are the operating hours for Food Lion?
Food Lion is open daily from 7:00 AM to 11:00 PM.
Does Food Lion offer wheelchair accessible entrances and parking?
Yes, Food Lion has wheelchair accessible entrances and parking available.
What payment methods does Food Lion accept?
Food Lion accepts debit cards, mobile NFC payments, and paychecks; it does not require cash only.
Does Food Lion sell organic products and prepared food?
Yes, Food Lion sells both organic products and prepared food items.
Is there public restroom access at Food Lion?
Yes, Food Lion has public restrooms available for customers.
What is the contact phone number for Food Lion in Long Creek Village?
You can contact Food Lion at +1 704-697-9246.
Can shoppers earn rewards at Food Lion?
Yes, Food Lion offers a Shop & Earn Rewards Program to help customers save money.
What nearby grocery options can I visit along with Food Lion?
Nearby grocery stores include Family Dollar, which offers discount groceries and arts and crafts supplies.
What nearby dining options are available near Food Lion at Long Creek Village?
Nearby dining options include Salam Pizza Mediterranean Original and Romeo and Juliet Pizzeria, great for Mediterranean and American-style pizza respectively.
Are there convenient money services near Food Lion?
Yes, nearby money services include Western Union and Coinstar Kiosk for transfers and coin exchange.
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