Mixed feedback on customer service; some staff are praised for being friendly and helpful, while others are reported as rude and unhelpful.
Cleanliness
The store is generally noted for being clean and organized, although there are occasional reports of unsanitary conditions in specific areas.
Product Availability
Customers frequently mention issues with stock levels, including items being out of stock or produce being moldy.
Checkout Experience
Long lines and insufficient cashiers are a common complaint, particularly during busy times.
Overall Satisfaction
While many customers appreciate the store's convenience and pricing, there are significant concerns regarding management and staff behavior.
JK
Jordan Knowz
Nov 18, 2025
5.0
Friendly, polite and efficient! Thank you Food Lion for your convenient locations and good service.
AR
Ana Rodriguez
Oct 17, 2025
5.0
Buen servicio
TM
Tania Macedo
Oct 7, 2025
1.0
First time coming to this food lion. What a disappointment.... If I hadn't squeezed the bag wouldn't have noticed how hard these were. Turned the bag around to find this date. 2 different bags. Gave it to the person where the self check out and didn't seem to even care neither was no one called to go check on the rest of the bags. Fur parents will understand my concern to this.
SP
Samuel Pastrana
Sep 27, 2025
3.0
Buen precio y puedes comprar comida echa
CC
Cocoankathleen
Sep 27, 2025
1.0
I am new to charlotte what a bad store , they dont speak to you. The women at self check out acted like I was going to steal something. NEVER AGAIN.