Mixed feedback on customer service; some staff are friendly and helpful, while others are reported as rude and unhelpful.
Cleanliness
The store is generally reported as clean and organized, though some customers noted issues with specific areas like the deli.
Product Availability
Customers frequently mentioned issues with stock levels, including out-of-stock items and concerns about the freshness of produce.
Checkout Experience
Long lines and insufficient cashier availability were common complaints, particularly during busy times.
Value
Many customers appreciate the competitive prices and good deals offered at Food Lion.
JK
Jordan Knowz
Nov 18, 2025
5.0
Friendly, polite and efficient! Thank you Food Lion for your convenient locations and good service.
AR
Ana Rodriguez
Oct 17, 2025
5.0
Buen servicio
TM
Tania Macedo
Oct 7, 2025
1.0
First time coming to this food lion. What a disappointment.... If I hadn't squeezed the bag wouldn't have noticed how hard these were. Turned the bag around to find this date. 2 different bags. Gave it to the person where the self check out and didn't seem to even care neither was no one called to go check on the rest of the bags. Fur parents will understand my concern to this.
SP
Samuel Pastrana
Sep 27, 2025
3.0
Buen precio y puedes comprar comida echa
CC
Cocoankathleen
Sep 27, 2025
1.0
I am new to charlotte what a bad store , they dont speak to you. The women at self check out acted like I was going to steal something. NEVER AGAIN.