Brand Certified
Food Lion
4.2(1128 reviews)
Certified by Food Lion • Mar 01, 2026
Business Details
7004 E W.T. Harris Blvd, Charlotte, NC
28215, United States
Certified by Food Lion • Mar 01, 2026
(704) 566-6210
Certified by Food Lion • Mar 01, 2026
https://foodlion.com/home
Certified by Food Lion • Mar 01, 2026
About
Certified by Food Lion • Mar 01, 2026
Grocery StoreFood Lion
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Food Lion • Mar 01, 2026
Hours
Certified by Food Lion • Mar 01, 2026
Reviews
4.2
1,128 reviews
5 stars
615
4 stars
279
3 stars
116
2 stars
41
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, or disengaged.
Checkout Issues
Many customers reported long lines and problems with self-checkout machines, often being cash-only or out of order.
Store Cleanliness
Some customers appreciated the cleanliness of the store and the freshness of the produce, although others noted issues with expired items.
Staff Attitude
Several reviews mentioned unfriendly or unprofessional behavior from staff, impacting the overall shopping experience.
- THTiffany Haynes5 days ago3.0This is the closest store to my house. I’ll come here for convenience. I normally can’t find what I want but the Customer Service system is so poorly designed the cashiers don’t speak, talk over you to their coworkers do not give eye contact or acknowledge you at all the front end manager really needs to tighten up their processes of customer service. I sometimes rather drive to a different location just to have a better experience.
- DIDeborah IveyFeb 18, 20265.0Love Food Lion. The store is always clean, shelves fully stocked. Great customer service
- KBKareem BoydFeb 13, 20264.0Cool 😎
- KBK BJan 31, 20261.0Horrible customer service. Just called to see if they were open. When I asked, the woman on the phone goes “guess so” and hung up.
- MSMichael SJan 29, 20261.0Very long lines and no staff. Customer service closes before 5 pm and they will not do any returns after that. Always lines at least 10+ carts deep. Self check out is either cash only, card only, or broken. The staff do not seem to care either way and I do not blame them. Clearly a management issue. Not a single manager helping them out at all. Avoid this store!
Brand Certified Facts from Food Lion
Food Lion partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website