Many customers reported poor customer service, with staff being rude, dismissive, or unhelpful during their shopping experience.
Store Cleanliness
Several reviews mentioned issues with cleanliness, including unpleasant odors and dirty conditions in the store.
Product Availability
Customers expressed frustration with low stock levels and issues with spoiled items, while some appreciated the variety and freshness of produce.
Pricing
The store is noted for competitive pricing and good deals, although some customers felt prices were higher compared to other grocery stores.
Staff Friendliness
While some customers praised friendly and helpful staff, others reported a lack of engagement and warmth from employees.
TR
TRAVIS REID
Jan 31, 2026
5.0
I really love this food Lion location on Monroe Rd
SD
Stephenie Daniels
Jan 10, 2026
3.0
This store is always empty and has very little to choose from
A
セシリア
Jan 7, 2026
1.0
I had a very disappointing experience at this Food Lion. While using self-checkout, a reward was automatically applied, so I asked staff to void the transaction and explained the situation clearly. One associate was extremely impatient, dismissive, and openly said she just wanted to go home and did not care about my issue.
After I spent time explaining everything and asking for help, I was made to feel suspected of theft when she said she needed to check CCTV. This was humiliating and unprofessional. I have always liked shopping at Food Lion, but this experience was very upsetting.
TT
Tim
Jan 4, 2026
5.0
I've been shopping here for years always felt at home and likely to find what I needed