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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(413 reviews)

Business Details

231 N Graham St, Charlotte, NC
28202, United States
(704) 333-2722
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
231 N Graham St, Charlotte, NC
28202, United States

Hours

Monday5:00 AM - 5:00 PM
Tuesday5:00 AM - 5:00 PM
Wednesday5:00 AM - 5:00 PM
Thursday5:00 AM - 5:00 PM
Friday5:00 AM - 5:00 PM
Saturday6:00 AM - 5:00 PM
Sunday6:00 AM - 5:00 PM

Reviews

3.5
413 reviews
5 stars
185
4 stars
63
3 stars
37
2 stars
30
1 star
98
  • AD
    Ahmad Dev
    Mar 26, 2026
    1.0
    Unprofessional Purposely hold your order and very judgy young workers won’t be coming back to this location
  • CM
    Charlene Manigault
    Jan 9, 2026
    5.0
    Earlier yesterday I ordered a seasoned bacon wrap and a protein mango refresher on the Dunkin app to be picked up on N Graham St. Once I got there, there were two ladies that was working back and forth to help the customers. A nice lady, Ms. Shannon, apologize then informed me that the oven was down as she hand me my drink and also informed me to contact customer service on the app to get a refund. I asked her would customer service give me a hard time just to give me a refund, she didn't know the answer which she asked the other nice lady, Ms. Tisus. Ms. Tisus told me don't worry about customer service and asked if its possible that I can return around 12 or 1 pm to get my order. She assured me that the oven will work. Since I live around the corner, I agree to return before my appointment. Once I return both the same ladies greeted me and had my food ready the moment I walked in. Yes, this DD get mixed reviews due to extremely small parking space and high demands due to large customers and small staff but they are trying. I visited this DD many times and haven't had any staff greet me with negative attitude. Also I not sure that customers know they can park in the back and walk up front which is pretty quick. Uptown Charlotte is crowded and pack so most parking space is going to be small or no space at all.
  • SD
    Shameka Durham
    Jan 8, 2026
    1.0
    Whoever cashier they had in the morning with white stuff around her lip. Attitude sucks she was touching the donuts with her hands needed gloves worst ever. Ended up leaving
  • CC
    Cozzette
    Dec 2, 2025
    5.0
    I had a great customer service experience Pumpkin needs a raise she is a hard worker and she was very kind to me ….thank you for your excellent customer service and care. Made my morning bright.
  • JB
    Josh Bramble
    Nov 27, 2025
    5.0
    Cool location. Very friendly staff. Great service!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 231 N Graham St, Charlotte, NC?

Dunkin' is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, they offer both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified April 26, 2026Yext Knowledge Graph
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