Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
I had one of the most bizarre fast food experiences I’ve ever had at this Bojangles location.
When we first arrived, there was someone lying on the ground outside who clearly needed help, and later paramedics showed up to check on them. Inside wasn’t much better—another individual was acting erratically, dancing in the corner and making customers visibly uncomfortable. At one point, that same person came up toward us and somehow ended up getting food before we did… even though we never saw them place an order. That raised some serious questions about what was going on behind the counter.
Meanwhile, service was painfully slow. We waited around 20 minutes for our food, which is unacceptable for a place that’s supposed to be fast food. A family behind us waited so long just to have their order taken that they eventually gave up and left. It honestly felt like customers were being ignored, and the whole situation came across as disorganized at best.
To be fair, the employees themselves were polite—but being nice doesn’t make up for the lack of urgency and control in the restaurant. Between the chaos, the long wait, and the uncomfortable environment, the whole experience felt surreal—like something out of a video game.
Definitely not a location I’d return to.
DC
D Cee
Mar 9, 2026
3.0
My chicken tenders were soo small and biscuit was hard
RD
Robert Dunlap
Feb 23, 2026
3.0
The food was great! But I had a problem when I asked to use the restroom. The person up front initially said he would have to open the restroom for me but for some reason changed his mind and decided to tell me that the restrooms were out of order that I couldn't use either one. The men's room had a sign on it saying it was out of order but the ladies room was obviously fine since it didn't have a sign on it. They both required a combination on a keypad to get in so It wouldn't have made a difference. I asked the person I was talking to. Where did he go to use the restroom and he was confused for a few seconds before he answered " I don't know". I guess that's the best answer he could come up with on short notice. Needless to say I was disappointed.
JR
Joel Richardson
Feb 15, 2026
2.0
First time visiting this location and probably my last. They weren't busy at all yet I simply order a 4 piece supreme and the cashier told me there would be a 5 minute wait for that. That's literally the very first I've ever had to wait that long at a Bojangles location. The cashier was very nice though. They may be short staffed but idk.
KB
Kenay Byers
Feb 7, 2026
1.0
I am so disappointed with this place. My gravy biscuit was broken up in the pieces. The gravy was watery with barely no no sausage. I also ordered a sausage biscuit that is hard on the rock. You could literally hear it Knock on wood. Also, my sausage Egg and cheese biscuit was missing egg and cheese. I've called three times no answer
What are the dining hours at Bojangles located at 1101 W. Sugar Creek in Charlotte, NC?
Bojangles is open for dine-in daily from 5:00 AM to 10:00 PM.
Can I use the drive-through service at Bojangles and what are its hours?
Yes, the Bojangles drive-through is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday until 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.
Does Bojangles offer breakfast, lunch, and dinner?
Yes, Bojangles serves breakfast, lunch, and dinner with classic Southern dishes including boldly seasoned chicken and scratch-made biscuits.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Travelers Checks, and Visa for payment.
Is there a mobile app to order from Bojangles?
Yes, you can order through the Bojangles app available on the Apple App Store and Google Play Store.
Does Bojangles offer catering services?
Yes, Bojangles provides catering services along with dine-in, drive-through, takeout, and delivery options.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families, has a children's menu, wheelchair accessible entrances and parking, and restroom facilities.
What fast food restaurants are located near Bojangles at 1101 W. Sugar Creek?
Nearby fast food options include Wendy's, KFC, McDonald's, and Tacos El Thor, providing a variety of food choices in the area.
Are there hotels close to Bojangles for visitors seeking accommodation?
Yes, there are several nearby hotels including Motel 6, Continental Inn Charlotte, North Charlotte Inn, Travel Inn, Royal Inn, Brookwood Inn, Americas Best Value Inn, and Vesper Resorts.
What nearby amenities can enhance my visit to Bojangles on W. Sugar Creek?
Convenience stores and gas stations such as Raceway, Shell, Exxon & Mobil Stations, and 7-Eleven are nearby, making it easy to refuel or grab essentials before or after dining.
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