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Bojangles

3.3
(758 reviews)

Business Details

1101 W. Sugar Creek, Charlotte, NC
28213, United States
(704) 596-5559

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1101 W. Sugar Creek, Charlotte, NC
28213, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday6:00 AM - 10:00 PM

Reviews

3.3
758 reviews
5 stars
261
4 stars
137
3 stars
108
2 stars
76
1 star
176
  • MR
    Michael Rocks
    1 day ago
    1.0
    I had one of the most bizarre fast food experiences I’ve ever had at this Bojangles location. When we first arrived, there was someone lying on the ground outside who clearly needed help, and later paramedics showed up to check on them. Inside wasn’t much better—another individual was acting erratically, dancing in the corner and making customers visibly uncomfortable. At one point, that same person came up toward us and somehow ended up getting food before we did… even though we never saw them place an order. That raised some serious questions about what was going on behind the counter. Meanwhile, service was painfully slow. We waited around 20 minutes for our food, which is unacceptable for a place that’s supposed to be fast food. A family behind us waited so long just to have their order taken that they eventually gave up and left. It honestly felt like customers were being ignored, and the whole situation came across as disorganized at best. To be fair, the employees themselves were polite—but being nice doesn’t make up for the lack of urgency and control in the restaurant. Between the chaos, the long wait, and the uncomfortable environment, the whole experience felt surreal—like something out of a video game. Definitely not a location I’d return to.
  • DC
    D Cee
    Mar 9, 2026
    3.0
    My chicken tenders were soo small and biscuit was hard
  • RD
    Robert Dunlap
    Feb 23, 2026
    3.0
    The food was great! But I had a problem when I asked to use the restroom. The person up front initially said he would have to open the restroom for me but for some reason changed his mind and decided to tell me that the restrooms were out of order that I couldn't use either one. The men's room had a sign on it saying it was out of order but the ladies room was obviously fine since it didn't have a sign on it. They both required a combination on a keypad to get in so It wouldn't have made a difference. I asked the person I was talking to. Where did he go to use the restroom and he was confused for a few seconds before he answered " I don't know". I guess that's the best answer he could come up with on short notice. Needless to say I was disappointed.
  • JR
    Joel Richardson
    Feb 15, 2026
    2.0
    First time visiting this location and probably my last. They weren't busy at all yet I simply order a 4 piece supreme and the cashier told me there would be a 5 minute wait for that. That's literally the very first I've ever had to wait that long at a Bojangles location. The cashier was very nice though. They may be short staffed but idk.
  • KB
    Kenay Byers
    Feb 7, 2026
    1.0
    I am so disappointed with this place. My gravy biscuit was broken up in the pieces. The gravy was watery with barely no no sausage. I also ordered a sausage biscuit that is hard on the rock. You could literally hear it Knock on wood. Also, my sausage Egg and cheese biscuit was missing egg and cheese. I've called three times no answer

Frequently Asked Questions About Bojangles

What are the dining hours at Bojangles located at 1101 W. Sugar Creek in Charlotte, NC?

Bojangles is open for dine-in daily from 5:00 AM to 10:00 PM.

Can I use the drive-through service at Bojangles and what are its hours?

Yes, the Bojangles drive-through is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday until 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.

Brand Certified Facts from Bojangles

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Certified April 26, 2026Yext Knowledge Graph
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