Bojangles

Reviews

• DW

  Deshawn Williams

  5 days ago
  5.0
  Ricky went high and above to make sure my service was great. He's very friendly and a people person. His personality is fantastic.
• AC

  Ashtin Carter

  Apr 19, 2026
  1.0
  Untrustworthy staff, bad ethics, simply lazy team on staff yesterday. I ordered 2 sets of 2 Boberry biscuits, a nice enough lady told me there was 3 left , she offered a sweet potato pie, they ended up being out . They said they’d drop another one, instead of refunding. A big ogre looking lady was handing out the items, everyone knew I was waiting , she purposely handed me half my order of fries, then gave me the rest of my order I didn’t realize till I was on the plane that they gave me an extra fry instead of two boberry biscuits. They stole 3.99 from me. So very disappointed as I usually have a good experience with bojangles. I’d double check your orders even if you wait an extra 10 minutes when they are dropping things. Ricky rang me in clearly not aware of stores inventory on hand. The big ogre looking lady with no smile , knew what she was handing me- I’m sure she gets plenty of complaints she seems to hate her job- likely ruins a lot of peoples travel day. Not trustworthy as it wasn’t even busy, my order date 04/18 check 172489 at 8:06 PM in the B concord. I’m considering disputing my payment since it was clearly a bait and switch.
• KB

  kiyona brown

  Apr 16, 2026
  5.0
  Ricky the manager is fantastic!! His leadership is excellent and he is a great asset to your organization. My food as fresh and he was very professional. Thanks Ricky😎
• JW

  John Ward

  Apr 12, 2026
  1.0
  How can possibly run a success establishment if you claim to have no chicken biscuits you know the food you’re famous for when I can clearly see the chicken and the biscuits. Then I asked for a tea. No tea period. The being out of things may not have been so bothersome if the young lady at the counter had not been so aggravated and rude. The customer service is what this location was missing completely. Highly recommend avoiding the attitude and the false claims of no food and go to the food court instead.
• AS

  Audrey Stencil

  Apr 12, 2026
  1.0
  This was one of the worst experiences I’ve had at a Bojangles in Charlotte. The staff lacked professionalism, and my interaction with the general manager, Bryon, was especially disappointing. Customer service clearly needs improvement. Unfortunately, I won’t be coming back.

Frequently Asked Questions About Bojangles