Panera Bread

Reviews

• KS

  Kevin Sandler

  Apr 14, 2026
  5.0
  I have a list of all the Panera Breads I’ve been to - I travel a lot and having the sip club makes it so easy. This Panera Bread is possibly my favorite of the 600 I’ve been to. An outdoor seating area with outlets?! It’s stunning. PLUS parking is FREE and ample and the people who give it 1-star reviews and saying they were towed are people who didn’t actually go to the Panera Bread
• RL

  Richard Laub

  Apr 5, 2026
  4.0
  Good food and great service
• LL

  Lolita

  Mar 14, 2026
  5.0
  The food was super delicious, everything came out very quickly, and this is honestly the nicest Panera location I’ve been to. What really made my day was the wonderful girl who greeted everyone and wished every customer a great day as they were leaving. It was incredibly kind and uplifting to see someone care like that. Such a small gesture, but it made the whole experience special. 10 out of 10!
• TB

  Trevor Beaulieu

  Feb 28, 2026
  5.0
  We recently ordered catering from the Panera Bread on Franklin Street for the UNC School of Pharmacy, and I truly cannot say enough good things about our experience, especially because of Alana. From the very beginning, Alana was incredibly kind, patient, and helpful. I spoke with her on multiple consecutive days while organizing a large catering order (over 100 bagels plus cookies and cream cheese), and she always had an answer ready for every single question we had. She made the entire process smooth and stress-free, which is not easy when coordinating a large school event. Even though she is not the catering manager, she stepped up and went above and beyond to make sure everything was perfect. When we arrived for pickup, everything was fresh, organized, and beautifully prepared. The bagels were sliced and ready to go, cream cheeses were packed perfectly, and they provided plates and utensils... truly everything we needed. The petite chocolate chip cookies were a huge favorite among our class. You could tell the entire team put care into the order. Alana’s professionalism, responsiveness, and genuine kindness made this catering experience exceptional. She went above and beyond both on the phone and in person when we came in to pay and pick everything up. Because of her, we will 100% be ordering from this Panera location again. Thank you to Alana and the whole Franklin Street Panera team for making our event such a success!
• RR

  Rain

  Feb 24, 2026
  5.0
  Whole team is wonderful but Crystal is exceptional, such a joyful presence and adds a lot to the experience :)

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