Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Chapel Hill, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Chapel Hill, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,306 reviews
5 stars
436
4 stars
268
3 stars
238
2 stars
117
1 star
247
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned issues with food quality, such as cold fries, dry sandwiches, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty, including unsanitary bathrooms and overall unclean conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and highlighted a few positive dining experiences.
- CRcesar romero1 day ago3.0Bad service just like all Wendys
- LALuis Edilberto Ramirez Arres6 days ago5.0Muy buenas hamburguesas 👌
- RHRuthann HurwitzDec 29, 20251.0I used to love Wendy's. This particular wendy's has had lousy service for years, and issues with cold food, and missing items from the order. Last night was the last straw. They were not very busy, a few diners in the restaurant and a few cars. A young man took my order and I pulled around to pay at the window. He said my order was delayed and to pull up and wait. There were two cars waiting and no new customers. everyone was served, and there I sat waiting.... They simply forgot me. I was about to go in, when I see the manager and employee having a freindy chat. I gave them the death stare, and they finally relized what they had done. They appologized a hundred times. I did not check my order because I was done with them, It was there, but all cold, as it was sitting there the whole time. I could not even eat my food. Goodbye Wendy's! Our relationship of 48 years is over
- KIKhan ImranDec 28, 20251.0Don’t go in, bad experience! Couldn’t eat the food!
- MJMichelle JonesDec 8, 20253.0Yall had ONE job! A plain spicy sandwich. That’s all a pregnant lady asked for. What in the actual hell!
Frequently Asked Questions About Wendy's
Is Chapel Hill Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's in Chapel Hill, NC?
Wendy's in Chapel Hill is open daily from 6:00 AM to 2:00 AM, including drive-through hours.
Does this Wendy's location offer drive-through service?
Yes, Wendy's at 100 Scarlet Dr. in Chapel Hill offers drive-through service from 6:00 AM to 2:00 AM every day.
Is breakfast served at Wendy's in Chapel Hill?
Yes, this Wendy's location serves breakfast with options like breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options does Wendy's Chapel Hill accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Can I order delivery or takeout from Wendy's Chapel Hill?
Yes, this Wendy's offers delivery and takeout services. You can order via their app or at order.wendys.com.
How can I contact Wendy's Chapel Hill for questions or feedback?
You can call Wendy's Chapel Hill directly at (919) 967-8624, contact Customer Care through their website, or use their Customer Satisfaction Survey online.
Are there any banks near Wendy's to conveniently withdraw cash?
Yes, nearby banks include Fifth Third Bank & ATM and Truist, which can be useful if you need cash before visiting Wendy's.
What nearby educational institutions are close to Wendy's Chapel Hill?
Carolina MPA and Skynet, both educational and community service institutions, are nearby and can be convenient spots for students to grab a meal at Wendy's.
Are there any convenience stores or gas stations near Wendy's?
Yes, Carolina Blue Mini Mart, a convenience store, grocery store, and gas station, is located near Wendy's and is useful for quick stops before or after dining.
Is there a Wendy's restaurant close to this Wendy's location in Chapel Hill?
Yes, there is another Wendy's fast food restaurant nearby, which might be useful for alternative dining options in the area.