Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Chapel Hill, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Chapel Hill, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,296 reviews
5 stars
435
4 stars
266
3 stars
234
2 stars
117
1 star
244
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied widely, with some praising friendly and efficient staff while others reported rude behavior and long wait times.
Food Quality
Food quality was inconsistent, with reports of cold, stale, or improperly prepared items, but some customers enjoyed hot and fresh meals.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the dining area and restrooms, with some customers noting dirty tables and unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Staff Behavior
Staff behavior was a common point of contention, with some customers noting unprofessional conduct and lack of attention to customer needs.
- BPBrianna PetersonNov 17, 20251.0They didn’t give me a receipt but I’ll make sure to complain to corporate. I went through the drive thru for two frostys. One small regular chocolate one and one of the Oreo fusion frostys. The young lady (back window) taking our order was OD hostile. Her tone was aggressive “chocolate or vanilla” then cut me off saying pull around. Meanwhile my order wasn’t even on the screen, of course everyone checks for their order to be on the screen correctly and to get the price. Anyways I don’t care if you are happy and pleasant. But downright rude is a no go. Ridiculous. I do suggest that young lady get a job at Amazon fulfillment you won’t have to talk to people there.
- RPRuben PinedaNov 2, 20251.0we order on the mobile app and waited for about 30 minutes. It’s always a lot of waiting time on these Wendy’s. I understand they’re probably under stuff but this supposed to be a fast food restaurant 🙄
- TOThe Lopez OrganizationOct 28, 20251.0Spent $26 and I still have to pay for a sauce? Unbelievable. Why did I eat here? Because it's the closest to my destination. I wish Chick-fil-A was around. They give you extra sauces as a pleasure.
- MBMackenzie BallOct 7, 20252.0Employees smoke like crazy, bathrooms are disgusting
- MMMegan MeadSep 28, 20251.0Will never be coming back. The staff argued and didn't seem to care. Kept giving wrong food. Food took forever to get. I'm not sure what's going on but I've never had this kind of experience before at a Wendy's.
Frequently Asked Questions About Wendy's
Is Chapel Hill Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chapel Hill, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chapel Hill, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (919) 967-8624.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Chapel Hill Wendy’s serve breakfast?
Yes, this Wendy’s location in Chapel Hill, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's in Chapel Hill, NC?
Wendy's in Chapel Hill is open daily from 6:00 AM to 2:00 AM, including drive-through hours.
Does this Wendy's location offer drive-through service?
Yes, Wendy's at 100 Scarlet Dr. in Chapel Hill offers drive-through service from 6:00 AM to 2:00 AM every day.
Is breakfast served at Wendy's in Chapel Hill?
Yes, this Wendy's location serves breakfast with options like breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options does Wendy's Chapel Hill accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Can I order delivery or takeout from Wendy's Chapel Hill?
Yes, this Wendy's offers delivery and takeout services. You can order via their app or at order.wendys.com.
How can I contact Wendy's Chapel Hill for questions or feedback?
You can call Wendy's Chapel Hill directly at (919) 967-8624, contact Customer Care through their website, or use their Customer Satisfaction Survey online.
Are there any banks near Wendy's to conveniently withdraw cash?
Yes, nearby banks include Fifth Third Bank & ATM and Truist, which can be useful if you need cash before visiting Wendy's.
What nearby educational institutions are close to Wendy's Chapel Hill?
Carolina MPA and Skynet, both educational and community service institutions, are nearby and can be convenient spots for students to grab a meal at Wendy's.
Are there any convenience stores or gas stations near Wendy's?
Yes, Carolina Blue Mini Mart, a convenience store, grocery store, and gas station, is located near Wendy's and is useful for quick stops before or after dining.
Is there a Wendy's restaurant close to this Wendy's location in Chapel Hill?
Yes, there is another Wendy's fast food restaurant nearby, which might be useful for alternative dining options in the area.