Brand Certified
Taco Bell
3.2(627 reviews)
Certified by Taco Bell • Mar 01, 2026
Business Details
48 Knox Way, Chapel Hill, NC
27516, United States
Certified by Taco Bell • Mar 01, 2026
(919) 240-5567
Certified by Taco Bell • Mar 01, 2026
https://locations.tacobell.com/nc/chapel-hill/48-knox-way.html
Certified by Taco Bell • Mar 01, 2026
About
Certified by Taco Bell • Mar 01, 2026
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 48 Knox Way in Chapel Hill. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Taco Bell • Mar 01, 2026
Hours
Certified by Taco Bell • Mar 01, 2026
Reviews
3.2
627 reviews
5 stars
215
4 stars
109
3 stars
61
2 stars
44
1 star
198
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly made food.
Staff Behavior
While some customers praised friendly staff, others reported rude or confrontational behavior from employees.
Food Quality
Feedback indicated a decline in food quality, with complaints about stale ingredients and poorly constructed items.
Cleanliness Issues
Several reviews mentioned unsanitary conditions, including lack of soap in restrooms and general cleanliness concerns.
- RRRufusFeb 13, 20264.0Something must be going on if there are this many 1 ⭐️ reviews, but as of late, I’ve never had any “major” problems with this particular location as what other reviews have described, just minor inconsistencies. I usually do mobile orders so order accuracy is never a problem for me, and they’re relatively fast getting my order ready. It’s about 2 minutes tops to get a cravings meal. However I do want to mention my most recent visit (February 13th) where my “Beefy 5-Layer Burrito” was basically a bean burrito. Kinda disappointed given that all I tasted was refried beans and only a little bit of beef, but it wasn’t an absolute deal-breaker.
- HHHumza HassanFeb 13, 20265.0Had a great late night experience. I was with a large group, and Herbo and the management team handled everything really well. They were friendly, quick, and made the whole experience smooth even with a lot of us ordering. Our food came out right and on time, and I left very satisfied. Really appreciate the great customer service!
- LLL LongFeb 10, 20265.0Aaron was awesome and provided wonderful service! We had a great experience at this Taco Bell. The atmosphere and music was great and the hospitality was wonderful
- BIBuncha IdiotsFeb 2, 20264.0Pretty good relative to the other Taco Bell’s in North Carolina, although their burritos are a little small and have slightly too much rice. This one specifically does really well with the nachos. I came rather late (9:30 PM) and waited ten minutes in the parking lot after being told to do so at the drive thru. Everything was fresh, but it’s a lot faster at other fast food restaurants. I’m not sure if it’s that quality throughout the whole day, or if it depends on staff. Either way, very good!
- CSChristina SorboroJan 23, 20261.0Line is outrageously slow and you cant leave it. 20min and 1 person has ordered.
Frequently Asked Questions About Taco Bell
What are the drive-through hours at Taco Bell in Chapel Hill?
The drive-through is open every day from 9:00 AM to 1:00 AM.
Where is Taco Bell in Chapel Hill located?
Taco Bell is located at 48 Knox Way, Chapel Hill, NC 27516, USA.
What menu items are featured at this Taco Bell location?
This Taco Bell serves classic tacos, burritos, combos, breakfast items, and specialties like the Crunchwrap Supreme and Cheesy Gordita Crunch.
Can I order food online or via a mobile app for pick-up or delivery?
Yes, you can order ahead online or on the mobile app for pick up or delivery from this Taco Bell location.
What payment options does Taco Bell at 48 Knox Way accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell have a drive-thru and seating available?
Yes, it offers a drive-through service and has seating available for dine-in customers.
What languages are spoken at Taco Bell in Chapel Hill?
English is spoken at this Taco Bell location.
Are there other Taco Bell restaurants near this location?
Yes, there are other Taco Bell restaurants nearby, making it convenient if you are in the area and looking for a quick meal.
What nearby medical facilities are close to Taco Bell at 48 Knox Way?
Nearby medical facilities include 501 Pharmacy, MedSpa 501, Limbionics, Everbright Dental, and Morgenstern Orthodontics, which could be useful for customers visiting for health needs before or after dining.
Are there family-friendly services near this Taco Bell location?
Yes, nearby places like Rainbow Child Care Center and The Kid's Gym offer family-oriented services, making it convenient for families visiting the restaurant.
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