Location.com logo
Brand Certified

Pizza Hut

3.4
(314 reviews)

Business Details

1728 Fordham Blvd, Chapel Hill, NC
27514, United States
(919) 942-7713

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1728 Fordham Blvd in Chapel Hill, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
1728 Fordham Blvd, Chapel Hill, NC
27514, United States

Hours

Reviews

3.4
314 reviews
5 stars
143
4 stars
38
3 stars
18
2 stars
21
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are numerous complaints about poor customer service, including long wait times, unprofessional staff behavior, and unresolved issues with orders.

Food Quality

Several reviews mention issues with food quality, including undercooked pizzas, excessive grease, and incorrect orders.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and satisfactory food quality.

Cleanliness

Multiple reviews highlight concerns about the cleanliness of the restaurant, with some describing it as filthy.
  • SC
    sadia choudry
    Jan 20, 2026
    5.0
    Very busy shopping center. Parking was hard to find on a Friday. But the food and service itself was as expected of a Pizza Hut. Service was fast and friendly.
  • FF
    Felicia
    Nov 21, 2025
    1.0
    Absolute worst experience! Will never order from this place again! How the hell does a 40 mins wait turn into two hrs and 30 min wait, then turn into oh I’m sorry we don’t have a delivery driver. Smh didn’t you think to tell us that before you took our money and made us wait for hrs! I come pick it up and then the lady telling me I have to repay cause she had to cancel my order. Will never ever order from here again! zero stars!
  • JS
    Jarrel Strong
    Nov 13, 2025
    1.0
    This was easily the worst customer service experience I have ever had at a Pizza Hut. I placed an online order for pick-up and arrived promptly to collect it. What followed was a complete failure of basic business operation. Upon entering, I stood at the front counter waiting for my order for nearly 30 minutes. During this entire time, not a single team member acknowledged my presence. I was ignored, despite multiple staff members being visible at various points. My pizza, which I saw sitting in a thermal bag, was clearly ready but was left to get cold. The reason for the total lack of service became apparent when I realized where the entire team was: gathered in the back area. The staff was engaged in a loud and unprofessional argument about work responsibilities. I could clearly hear them arguing about "who does what" and how they "are not going to support one another." This conversation was inappropriate for a business to be having during operating hours and was especially disrespectful while a customer was standing feet away waiting to be served. I eventually felt compelled to take a picture and then a video of the situation to document the complete breakdown of service and unprofessionalism. After the half-hour ordeal, my pizza was, unsurprisingly, cold because it had been sitting ignored in the bag. The focus of the entire team was clearly on their internal disputes rather than the customers waiting at the counter. I strongly recommend the management at this location address the complete lack of customer service training and the extremely unprofessional conduct of the staff. This experience was unacceptable.
  • AC
    Airman_ Cfi
    Oct 4, 2025
    1.0
    Bad place , no cups, what happened with this place!!!!! 😔
  • HB
    Hugo Beltran
    Dec 7, 2018
    4.0
    Good

Frequently Asked Questions About Pizza Hut

What are the operating hours of Pizza Hut at 1728 Fordham Blvd in Chapel Hill, NC?

Pizza Hut at 1728 Fordham Blvd is open from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What services does this Pizza Hut location offer?

This Pizza Hut offers in-store pickup, curbside pickup, delivery, and no-contact delivery options.

Brand Certified Facts from Pizza Hut

Pizza Hut partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: