Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Chapel Hill, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Chapel Hill pizza for any occasion. Call us for pizza delivery in Chapel Hill or stop by 607B W FRANKLIN ST for carryout to order the best pizza in Chapel Hill, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.0
209 reviews
5 stars
76
4 stars
23
3 stars
14
2 stars
17
1 star
79
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including wrong sizes, missing toppings, and items not being prepared as requested.
Customer Service
Feedback on customer service was mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and unprofessional behavior.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked pizzas, lack of toppings, and overall dissatisfaction with the food.
Delivery Issues
Customers frequently experienced delays in delivery, with some orders arriving late or not at all, leading to frustration and disappointment.
Cleanliness and Hygiene
Several reviews mentioned concerns about cleanliness, including unsanitary handling of food and visible issues in the restaurant environment.
- MSMaria Arvizu SeguraJan 3, 20261.0I placed an order on DoorDash to get a pizza delivered around 7:30-40pm tonight, I was send a message from the dasher that the order was delayed. I assumed it was because they were busy on a Saturday night. Later I got a call from DoorDash saying that someone else picked up my order by mistake and that they would try to get my new pizza delivered as soon as possible. I was getting updates that my delivery was delayed until around 9pm when it was canceled. Only then was I able to get a full refund. I just don’t know how this happened! I heard the person who called me talking to whoever was at the store telling them they need to check on the name first before handing orders off, after that I hung up the call to contact DoorDash customer service and they were able to help me out to some extent. Either way I’m not happy with how my night went.
- CNCarlos Manuel Sánchez NavaDec 25, 20251.0they stole from me. i bought a large pizza and received a medium one. never order from here again.
- MLMax ListermannNov 24, 20251.01. The some toppings ended up on the wrong pizzas 2. I paid for garlic parm crust and it was not put in there 3. The toppings on the pizzas were all thrown on one area, there were slices with almost no toppings 4. The pizzas were barely cut. Had to cut them myself 5. The garlic knots had almost no garlic on them what so ever Very disappointed with the quality of the food. Will not be ordering from this location again
- DJDee JayNov 17, 20254.0The pizza was okay.
- SMSamuel MurraySep 28, 20255.0Everything was pleasant
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Chapel Hill?
Delivery is available Monday to Wednesday and Sunday from 10:00 AM to 2:00 AM, and Thursday to Saturday from 10:00 AM to 3:00 AM.
When is Papa Johns Pizza closed for holidays?
Papa Johns Pizza is closed on December 25, 2024. It remains open with regular hours on December 24, December 31, 2024, and January 1, 2025.
Does Papa Johns Pizza in Chapel Hill offer takeout services?
Yes, takeout is available daily from 10:00 AM to 1:40 AM Monday to Wednesday and Sunday, and until 2:40 AM Thursday to Saturday.
Can I place an order online for delivery or carryout at Papa Johns Pizza?
Yes, you can order online for delivery or carryout through Papa Johns' website or mobile app.
What types of food does Papa Johns Pizza offer?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
What is the address and contact number for Papa Johns Pizza in Chapel Hill?
The address is 607B W Franklin St, Ste B, Chapel Hill, NC 27516. The phone number is +1 919-932-7575.
Does Papa Johns Pizza provide contactless delivery services?
Yes, Papa Johns Pizza offers no-contact delivery to ensure customer safety.
What are some popular nearby places to visit before or after getting pizza at Papa Johns?
Nearby places include Attic 506 art gallery, Franklin Motors beer garden, and Crook's Corner southern restaurant, great spots for art, drinks, or dining around your pizza visit.
Is there convenient transit or shuttle service near Papa Johns Pizza?
Yes, Red Ride Shuttle Inc operates nearby, providing taxi and tour services that can help you reach Papa Johns Pizza easily.
Are there other dining options near Papa Johns Pizza in Chapel Hill?
Yes, nearby dining includes The Purple Bowl (vegetarian), Al's Burger Shack (American), Tacos El Nino (Mexican food truck), and Lee's Chinese restaurant.