At Papa Johns Pizza in Chapel Hill, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Chapel Hill pizza for any occasion. Call us for pizza delivery in Chapel Hill or stop by 607B W FRANKLIN ST for carryout to order the best pizza in Chapel Hill, along with breadsticks, wings, and more!
Mixed reviews on customer service; some employees praised for their friendliness, while others criticized for rudeness and unprofessional behavior.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and issues with delivery.
Food Quality
Inconsistent food quality reported; some customers enjoyed the pizza while others received undercooked or poorly prepared items.
Delivery Issues
Numerous complaints about late deliveries, wrong addresses, and poor communication regarding order status.
Cleanliness
Concerns raised about cleanliness and hygiene practices among staff, including unsanitary handling of food.
DJ
Dee Jay
Nov 17, 2025
4.0
The pizza was okay.
SM
Samuel Murray
Sep 28, 2025
5.0
Everything was pleasant
IV
Inside The Vibes
Aug 10, 2025
1.0
I waited until 5 minutes AFTER my pickup time to go inside, so they had more time. I walk in and see a pizza on the edge of the oven. told the employee the name for the order, and she tells me to wait as she continues to count the money in the drawer. 3-5 minutes go by and she finally walks back there and then she comes back to me and says it’s going to be another 5-10 minutes because the pizzas fell. Should be more professional and attentive to the oven and customers needs, though I understand counting the drawer is important, the other employee should have been paying attention. This order would have been 15-20 minutes late because of them.
MV
Matthias Del Valle
Jul 30, 2025
2.0
Is this store permanently closed?!?!
TT
Tachann Taylor
Jun 13, 2025
5.0
My order was sent to a store in Greensboro and the delivery person called and said she was not able to come to my address in Carrboro. I called the local store and the Manager Ashley in the Chapel Hill store was so kind and understanding she made it right for me and got my family our pizza. I highly recommend this store for great customer service
What are the delivery hours for Papa Johns Pizza in Chapel Hill?
Delivery is available Monday to Wednesday and Sunday from 10:00 AM to 2:00 AM, and Thursday to Saturday from 10:00 AM to 3:00 AM.
When is Papa Johns Pizza closed for holidays?
Papa Johns Pizza is closed on December 25, 2024. It remains open with regular hours on December 24, December 31, 2024, and January 1, 2025.
Does Papa Johns Pizza in Chapel Hill offer takeout services?
Yes, takeout is available daily from 10:00 AM to 1:40 AM Monday to Wednesday and Sunday, and until 2:40 AM Thursday to Saturday.
Can I place an order online for delivery or carryout at Papa Johns Pizza?
Yes, you can order online for delivery or carryout through Papa Johns' website or mobile app.
What types of food does Papa Johns Pizza offer?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
What is the address and contact number for Papa Johns Pizza in Chapel Hill?
The address is 607B W Franklin St, Ste B, Chapel Hill, NC 27516. The phone number is +1 919-932-7575.
Does Papa Johns Pizza provide contactless delivery services?
Yes, Papa Johns Pizza offers no-contact delivery to ensure customer safety.
What are some popular nearby places to visit before or after getting pizza at Papa Johns?
Nearby places include Attic 506 art gallery, Franklin Motors beer garden, and Crook's Corner southern restaurant, great spots for art, drinks, or dining around your pizza visit.
Is there convenient transit or shuttle service near Papa Johns Pizza?
Yes, Red Ride Shuttle Inc operates nearby, providing taxi and tour services that can help you reach Papa Johns Pizza easily.
Are there other dining options near Papa Johns Pizza in Chapel Hill?
Yes, nearby dining includes The Purple Bowl (vegetarian), Al's Burger Shack (American), Tacos El Nino (Mexican food truck), and Lee's Chinese restaurant.