Brand Certified
Papa Johns Pizza
3.0(209 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
607B W FRANKLIN ST, Chapel Hill, NC
27516, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(919) 932-7575
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/nc/27516/chapel-hill/607b-w-franklin-st?utm_source=gmb&utm_medium=organic
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Chapel Hill, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Chapel Hill pizza for any occasion. Call us for pizza delivery in Chapel Hill or stop by 607B W FRANKLIN ST for carryout to order the best pizza in Chapel Hill, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
3.0
209 reviews
5 stars
76
4 stars
23
3 stars
14
2 stars
18
1 star
78
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with orders being delivered to the wrong address, delayed deliveries, and poor communication regarding order status.
Food Quality
Many reviews highlighted inconsistent food quality, including undercooked pizzas, missing toppings, and overall dissatisfaction with the food.
Customer Service
Customer service experiences varied widely, with some praising staff for their helpfulness while others reported rude behavior and unprofessionalism from employees.
Cleanliness Concerns
Several customers expressed concerns about cleanliness, including unsanitary handling of food and a lack of proper hygiene among staff.
- BCBrandy CaytonFeb 12, 20262.0Had my food delivered and it was delivered to the wrong address. It took hours to fix the problem. Why on earth would they have us track down the pie delivered to the wrong address. They said they dropped it off at the door of the wrong address and when we finally found the place the pizza was gone and the people wouldn't answer the door. Before making it back home the police stops us questioning why we're knocking on peoples doors... Papa John's finally say
- MSMaria Arvizu SeguraJan 3, 20261.0I placed an order on DoorDash to get a pizza delivered around 7:30-40pm tonight, I was send a message from the dasher that the order was delayed. I assumed it was because they were busy on a Saturday night. Later I got a call from DoorDash saying that someone else picked up my order by mistake and that they would try to get my new pizza delivered as soon as possible. I was getting updates that my delivery was delayed until around 9pm when it was canceled. Only then was I able to get a full refund. I just don’t know how this happened! I heard the person who called me talking to whoever was at the store telling them they need to check on the name first before handing orders off, after that I hung up the call to contact DoorDash customer service and they were able to help me out to some extent. Either way I’m not happy with how my night went.
- CNCarlos Manuel Sánchez NavaDec 25, 20251.0they stole from me. i bought a large pizza and received a medium one. never order from here again.
- MLMax ListermannNov 24, 20251.01. The some toppings ended up on the wrong pizzas 2. I paid for garlic parm crust and it was not put in there 3. The toppings on the pizzas were all thrown on one area, there were slices with almost no toppings 4. The pizzas were barely cut. Had to cut them myself 5. The garlic knots had almost no garlic on them what so ever Very disappointed with the quality of the food. Will not be ordering from this location again
- DJDee JayNov 17, 20254.0The pizza was okay.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Chapel Hill?
Delivery is available Monday to Wednesday and Sunday from 10:00 AM to 2:00 AM, and Thursday to Saturday from 10:00 AM to 3:00 AM.
When is Papa Johns Pizza closed for holidays?
Papa Johns Pizza is closed on December 25, 2024. It remains open with regular hours on December 24, December 31, 2024, and January 1, 2025.
Does Papa Johns Pizza in Chapel Hill offer takeout services?
Yes, takeout is available daily from 10:00 AM to 1:40 AM Monday to Wednesday and Sunday, and until 2:40 AM Thursday to Saturday.
Can I place an order online for delivery or carryout at Papa Johns Pizza?
Yes, you can order online for delivery or carryout through Papa Johns' website or mobile app.
What types of food does Papa Johns Pizza offer?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
What is the address and contact number for Papa Johns Pizza in Chapel Hill?
The address is 607B W Franklin St, Ste B, Chapel Hill, NC 27516. The phone number is +1 919-932-7575.
Does Papa Johns Pizza provide contactless delivery services?
Yes, Papa Johns Pizza offers no-contact delivery to ensure customer safety.
What are some popular nearby places to visit before or after getting pizza at Papa Johns?
Nearby places include Attic 506 art gallery, Franklin Motors beer garden, and Crook's Corner southern restaurant, great spots for art, drinks, or dining around your pizza visit.
Is there convenient transit or shuttle service near Papa Johns Pizza?
Yes, Red Ride Shuttle Inc operates nearby, providing taxi and tour services that can help you reach Papa Johns Pizza easily.
Are there other dining options near Papa Johns Pizza in Chapel Hill?
Yes, nearby dining includes The Purple Bowl (vegetarian), Al's Burger Shack (American), Tacos El Nino (Mexican food truck), and Lee's Chinese restaurant.
Brand Certified Facts from Papa Johns Pizza
Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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