CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Chapel Hill is here with warmth and welcome. Panera Bread. Food as it should be.
While some customers praised the friendly and helpful staff, others reported rude service and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed their meals while others found them stale or poorly prepared.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms.
Towing Issues
Numerous complaints about predatory towing practices, with customers being towed shortly after parking, leading to significant fees.
Atmosphere
The location is appreciated for its college town vibe and pleasant environment, but some felt unsafe due to loitering and overgrown landscaping.
CM
Caleb Myers
2 days ago
5.0
Wren, Elena, and another tall gentleman (I forgot his name) were AMAZING. The epitome of hospitality.
TB
Tim Bradley
Nov 16, 2025
1.0
Went inside order my food to go watched four other customers that ordered after me that was eating in, get their order, filled and sit down before mine. Then, when I looked in the bag for my order, the soup cup was turned up on its side because it was put on top of the other food, and the bread was not wrapped. It was just tossed in the bag.. I gave the bread back to him and asked them to wrap it. They said they don’t and so I told them to throw it away.. I didn’t see paying as much as you have to pay to eat there to receive dirty food. When I told the front counter, they shrugged their shoulders and acted as if they would go back and talk to the people that prepared the food, but no one offered to correct the problem or make it right.
EV
Edier Villatoro
Oct 30, 2025
5.0
Los cosineros son rapidos y muy amables
DS
David Smith
Oct 11, 2025
1.0
Disgusting, trash on tables counters, and floors, unsanitary.
PD
Perry Davis
Oct 9, 2025
5.0
Service is always friendly here and service is quick. Today on my visit Alana went out of her way to give me superb service🥰
Does Panera Bread Chapel Hill accept reservations?
No, Panera Bread Chapel Hill does not accept reservations.
What are the opening hours of Panera Bread Chapel Hill?
Panera Bread Chapel Hill is open daily from 7:00 AM to 9:00 PM, except on Fridays when it opens at 6:00 AM.
Does Panera Bread Chapel Hill offer delivery services?
Yes, Panera Bread Chapel Hill offers delivery from 7:00 AM to 9:00 PM everyday, with Friday starting at 6:00 AM.
Can I order food online from Panera Bread Chapel Hill?
Yes, you can order online for rapid pick-up or delivery through their website or app.
Is there a drive-thru available at Panera Bread Chapel Hill?
No, this location does not have a drive-thru service.
What types of meals does Panera Bread Chapel Hill serve?
Panera Bread Chapel Hill serves breakfast, brunch, lunch, and dinner.
What are some specialties offered by Panera Bread Chapel Hill?
Their specialties include You Pick Two, Power Menu, hand-tossed salads, freshly-baked artisan breads, flatbread sandwiches, soup in a breadbowl, and vegetarian broth bowls.
Is Panera Bread Chapel Hill located near the University of North Carolina at Chapel Hill?
Yes, Panera Bread Chapel Hill is near the University of North Carolina at Chapel Hill, making it a convenient spot for students and visitors to grab quality meals.
What other dining options are near Panera Bread Chapel Hill?
Nearby dining options include Chipotle Mexican Grill, Jimmy John's, Gumby's Pizza, Vespa Ristorante, and The Purple Bowl, offering a variety of cuisines close to Panera Bread.
Are there any fitness or recreational venues near Panera Bread Chapel Hill?
Yes, Purvelo Cycle, a cycling classes and gym venue, is nearby, so guests can enjoy a workout before or after dining at Panera Bread.