Panera Bread

Reviews

• MR

  Meagan Riddle

  Dec 30, 2025
  5.0
  Let me start by saying this review is to speak about the FANTASTIC experience I had with the night manager on 12/30/2025: I placed an order through UberEats and of course the app didn’t have it where you could pick a bread bowl for the soup I wanted- so I called Panera and spoke with the night Manager (who is probably the nicest person I’ve ever spoken to), she immediately set aside the last bread bowl for me and told me to place my order and she would make sure I got my bread bowl. I also wanted a couple sides of their amazing balsamic vinaigrette, so she said she’d add those in your my order as well, since there was no way to do that on the app. Before we hung up she told me that she had everything set aside for me and would tell her line staff to be on the look out for my order. She was the most accommodating, genuinely kind, thoughtful person I’ve ever had the pleasure of dealing with. I can’t thank her enough for her kindness and how she went above and beyond to make sure I was able to satisfy my cravings, lol!!
• BG

  Becky Giusti

  Dec 13, 2025
  2.0
  As a longtime Panera customer, I am very sad to say this may be my last visit to this Panera in particular and maybe all Paneras in general. It is so obvious that corners are being cut everywhere: staffing; amenities such as eating utensils, plastic glasses, napkins!, bags; and, worst of all, freshness of the food. Why would bakery be stale early in the morning? Why would focaccia not even look like focaccia?
• CC

  Carl

  Nov 27, 2025
  4.0
  They did much better in service than they did "THE LAST TIME" but I'm unsure if I would return to this place or not. 🤔
• CM

  Caleb Myers

  Nov 22, 2025
  5.0
  Wren, Elena, and another tall gentleman (I forgot his name) were AMAZING. The epitome of hospitality.
• TB

  Tim Bradley

  Nov 16, 2025
  1.0
  Went inside order my food to go watched four other customers that ordered after me that was eating in, get their order, filled and sit down before mine. Then, when I looked in the bag for my order, the soup cup was turned up on its side because it was put on top of the other food, and the bread was not wrapped. It was just tossed in the bag.. I gave the bread back to him and asked them to wrap it. They said they don’t and so I told them to throw it away.. I didn’t see paying as much as you have to pay to eat there to receive dirty food. When I told the front counter, they shrugged their shoulders and acted as if they would go back and talk to the people that prepared the food, but no one offered to correct the problem or make it right.

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