McDonald's

3.8
1303 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1748 N Fordham Blvd, Chapel Hill, NC
27514, United States

Hours

Reviews

3.8
1,303 reviews
5 stars
582
4 stars
291
3 stars
174
2 stars
88
1 star
168

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or dismissive staff, particularly in the drive-thru.

Cleanliness

Several customers praised the cleanliness of the restaurant, noting it as one of the cleanest McDonald's they have visited.

Food Quality

While many customers enjoyed the food, there were complaints about food quality and preparation, including issues with freshness and incorrect orders.

Management Issues

Multiple reviews pointed out problems with management, including rude behavior towards staff and customers, which negatively impacted the dining experience.

Fast Service

Many customers appreciated the quick service, especially during busy hours, although some reported delays and issues with order accuracy.
  • PF
    Playful fungi
    4 days ago
    1.0
    DO NOT COME HERE, THEY WILL MESS UP YOUR ORDER IN WAYS THAT YOU CANNOT IMAGINE YET!! THEY ALSO TREAT THEIR CUSTOMERS LIKE GARBAGE! AVOID AT ALL COSTS!!!!
  • RH
    Rick Harper
    Nov 17, 2025
    1.0
    Corporate has finally found the bottom of food quality. Yes it looks like food. But no one could consider this overpriced industrial waste edible. Per corporate mandate, the facility was clean and service was competent.
  • SN
    Schola N
    Nov 9, 2025
    5.0
    Automated service. Good customer service. Fast delivery of order
  • DB
    Dorothy Bobo
    Nov 1, 2025
    3.0
    Used the drive through around 6:50pm. Used the online app. If you order Big Macs, Large Fries and Large Drinks you get a Monopoly Go game piece. When I got home, none of the items had a game piece. The contest ends 11/23/25. Plus, I couldn’t even use the Bonus Play because there were no game pieces to enter! Bonus play ends 11/2. I will go back tomorrow to get them. *Edit: went back today. Used the free apple pie bonus at the drive thru. Explained to the girl, “came last night, didn’t get any game pieces from the drive thru”. She said the contest had ended. I said, no, it ends 11/23. Another lady looked in the supplies, came back and claimed there were no containers with game pieces. I could clearly see the coffee cups had Mr Monopoly on them so I asked for those. I got the dang game pieces.
  • LE
    Lalla E.
    Oct 28, 2025
    4.0
    I enjoyed my meal & the food came correct & quick! The staff was nice & it was clean.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1748 N Fordham Blvd, Chapel Hill?

McDonald's at 1748 N Fordham Blvd is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Thursday, Friday, and Saturday.

When is the drive-through open at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Sunday through Wednesday, and until 1:00 AM Thursday through Saturday.