Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or dismissive staff, particularly in the drive-thru.
Cleanliness
Several customers praised the cleanliness of the restaurant, noting it as one of the cleanest McDonald's they have visited.
Food Quality
While many customers enjoyed the food, there were complaints about food quality and preparation, including issues with freshness and incorrect orders.
Management Issues
Multiple reviews pointed out problems with management, including rude behavior towards staff and customers, which negatively impacted the dining experience.
Fast Service
Many customers appreciated the quick service, especially during busy hours, although some reported delays and issues with order accuracy.
PF
Playful fungi
4 days ago
1.0
DO NOT COME HERE, THEY WILL MESS UP YOUR ORDER IN WAYS THAT YOU CANNOT IMAGINE YET!!
THEY ALSO TREAT THEIR CUSTOMERS LIKE GARBAGE!
AVOID AT ALL COSTS!!!!
RH
Rick Harper
Nov 17, 2025
1.0
Corporate has finally found the bottom of food quality. Yes it looks like food. But no one could consider this overpriced industrial waste edible.
Per corporate mandate, the facility was clean and service was competent.
SN
Schola N
Nov 9, 2025
5.0
Automated service. Good customer service. Fast delivery of order
DB
Dorothy Bobo
Nov 1, 2025
3.0
Used the drive through around 6:50pm. Used the online app. If you order Big Macs, Large Fries and Large Drinks you get a Monopoly Go game piece. When I got home, none of the items had a game piece. The contest ends 11/23/25. Plus, I couldn’t even use the Bonus Play because there were no game pieces to enter! Bonus play ends 11/2.
I will go back tomorrow to get them.
*Edit: went back today. Used the free apple pie bonus at the drive thru. Explained to the girl, “came last night, didn’t get any game pieces from the drive thru”. She said the contest had ended. I said, no, it ends 11/23. Another lady looked in the supplies, came back and claimed there were no containers with game pieces.
I could clearly see the coffee cups had Mr Monopoly on them so I asked for those.
I got the dang game pieces.
LE
Lalla E.
Oct 28, 2025
4.0
I enjoyed my meal & the food came correct & quick! The staff was nice & it was clean.
What are the regular operating hours for McDonald's at 1748 N Fordham Blvd, Chapel Hill?
McDonald's at 1748 N Fordham Blvd is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Thursday, Friday, and Saturday.
When is the drive-through open at this McDonald's location?
The drive-through is open from 5:00 AM to midnight Sunday through Wednesday, and until 1:00 AM Thursday through Saturday.
What delivery services does McDonald's offer?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's app for easier ordering and rewards?
Yes, McDonald's has an app available for iOS and Android which you can use to order, and participate in MyMcDonald's Rewards to earn points for free food.
What is the address and contact number of this McDonald's location?
The McDonald's is located at 1748 N Fordham Blvd, Chapel Hill, NC 27514 and can be reached at +1 919-969-7944.
What nearby places are around McDonald's that I can visit before or after my meal?
Nearby places include Wal Mart for shopping, Carolina 1663 for southern cuisine, and Shula's 347 steakhouse if you're interested in other dining options.
Are there any nearby automotive services near this McDonald's?
Yes, Jiffy Lube and Advance Auto Parts are nearby if you need automotive maintenance or parts.
Which nearby health and medical services are close to this McDonald's?
Nearby health services include Frederick G. Lehmann, DDS, PA for dental care, CBT Counseling of North Carolina, and Chapel Hill Family Chiropractic.