Business Details
About
Mexican Restaurant
Chipotle Chapel Hill Eastgate is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
500 reviews
5 stars
214
4 stars
97
3 stars
46
2 stars
36
1 star
107
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, small portions, and inconsistent flavors.
Customer Service
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of accountability from management.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and concerns about food safety.
Inconsistency
The location was described as inconsistent, with varying experiences in food preparation and service quality.
- YSYasha Saxena2 days ago2.0My salad bowl was entirely beans and very little other ingredients. There were like four shreds of lettuce. It’s impossible for me to eat this many beans. I got take out and the bag was dripping from the start. It makes me really sad cus I love chipotle but I think more attention needs to be paid in the preparation.
- SSShanta SantanaDec 25, 20255.0bring back the honey chicken
- EGElijah GadolDec 15, 20253.0Food portions have been getting smaller while the prices only go up… the workers are nice though
- MRMisty RDec 14, 20252.0Workers mostly were nice and attentive but I guess highly not prepared for special rush. Hadn’t had a problem last few visits but something has definitely changed and won’t be back. Latest review show same. Spices on chicken wasn’t balanced and made food unenjoyable forgot my tortillas for my bowls didn’t make as requested but was going to let that go till I realized they messed up more than that. Cashier was nice but no receipts made my bag and now I’m missing points from my order.
- LRLovely Rose7178Dec 7, 20251.0A Chipotle worker failed to change her gloves before preparing my food. She touched money, cleaning chemicals, and the register screen, then handled my lettuce with the same gloves and put her fingers inside my cup. This is very unsanitary.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Chapel Hill Eastgate?
Chipotle Chapel Hill Eastgate is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill in Chapel Hill Eastgate located?
It is located at 1490 Fordham Blvd, Chapel Hill, NC 27514, USA.
Does Chipotle Chapel Hill Eastgate offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
Can I order Chipotle food online or through a mobile app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill at Chapel Hill Eastgate serve?
They offer customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Chapel Hill Eastgate support any special dietary or ingredient standards?
Yes, they follow 'Food with Integrity' principles by using 53 real ingredients without artificial colors, flavors, or preservatives, focusing on humane and sustainable sourcing.
How can customers connect with Chipotle Chapel Hill Eastgate on social media?
Customers can find them on Facebook (ChipotleChapelHillEastgate), Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
What nearby restaurants can I visit before or after dining at Chipotle Chapel Hill Eastgate?
Nearby dining options include Chopt Creative Salad Co., Shake Shack Chapel Hill, and Zöes Kitchen for Mediterranean cuisine.
Are there convenient nearby stores or services at Chapel Hill Eastgate where I can shop or run errands?
Yes, nearby stores include Trader Joe's grocery store, Petco Grooming for pet needs, and Ulta Beauty for cosmetics and hair care.
What nearby services or attractions are available around Chipotle that might interest visitors?
Visitors can explore the Eastgate shopping center, enjoy entertainment at the cinema, visit the School of Rock Chapel Hill music school, or shop at Pandora Jewelry and Great Outdoor Provision Co.