Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
Customers consistently praised the friendly and helpful staff, noting their positive interactions and willingness to assist.
Coffee Quality
While many enjoyed the coffee, there were mixed reviews with some customers finding it too sweet or burnt.
Atmosphere
The coffee shop is frequently described as having a cozy and inviting atmosphere, making it a great place to study or relax.
Service Speed
Most reviews highlighted quick service and efficient order handling, although there were occasional complaints about order accuracy.
Parking Issues
Several customers noted limited parking availability, especially during busy times.
ER
Elliot Reed
Dec 24, 2025
5.0
best hot chocolate in the state if not the whole country. staff are all incredibly sweet & friendly
SC
Steffonie Cockerill
Dec 11, 2025
5.0
Friendly staff, great selection of coffee and tea. Merchandise selection was awesome for this time of year (Winter)
TT
Trinity
Dec 5, 2025
5.0
Absolutely love Caribou, Jill is an amazing manager and staff is always smiling.
DW
Diane Wang
Nov 20, 2025
3.0
Not the place if you’re looking for good coffee. Most coffee on the menu is basically coffee flavor sugary drinks. But great place to work, and very friendly staff.
TA
Tirza Angerhofer
Oct 27, 2025
5.0
Good coffee, friendly staff, and a peaceful work environment. I highly recommend this Caribou location to anyone!
What are the opening hours of Caribou Coffee in Chapel Hill, NC?
Caribou Coffee is open Monday to Friday from 6 AM to 6 PM, and on Saturdays and Sundays from 7 AM to 6 PM.
Does Caribou Coffee in Chapel Hill offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order Caribou Coffee through a mobile app?
Yes, you can order using the Caribou Coffee app available on both the Apple App Store and Google Play Store.
What types of payment does Caribou Coffee accept?
They accept cash, credit cards, debit cards, mobile NFC payments, and paychecks.
Does Caribou Coffee offer vegan or dairy-free beverage options?
Yes, they serve vegan and dairy-free options including beverages made with oat milk.
Is Caribou Coffee family-friendly and accessible?
Yes, Caribou Coffee welcomes families and has wheelchair accessible entrances, parking, seating, and restrooms.
Are there any nearby places to visit before or after enjoying coffee at Caribou Coffee on East Franklin Street?
Yes, you can visit nearby places like MinGa Korean Restaurant, Tedesco's Italian Restaurant & Pizzeria, and Mellow Mushroom pizza for dining options or FastMed Urgent Care for medical needs.
If I'm visiting Caribou Coffee in Chapel Hill, are there any nearby business services available?
Nearby you can find SCORE for business consulting, Chapel Hill-Carrboro Chamber of Commerce, and Harmony Group Wealth Advisors for financial services.
How can nearby amenities help customers find or enhance their visit to Caribou Coffee?
Nearby Walgreens pharmacy and LibertyX Bitcoin ATM provide convenient services for customers, while local eateries like Mixed Casual Korean Bistro and Cinco De Mayo offer additional dining choices.
Does Caribou Coffee have any special or signature beverages?
Yes, their specialties include Campfire Mocha®, Turtle Mocha, Caramel High Rise®, Iced Crafted Press, Nitro Cold Press, Mint Condition Mocha®, and Caribou Cooler® Blended Beverages.