Caribou Coffee

4.5
668 reviews
A variety of holiday Caribou Coffee beverages surrounded by a Pumpkin Cream Cheese Muffin, French Toast Sandwich, and Chocolate Truffle Brownie, creating a cozy and indulgent atmosphere.

About

Coffee ShopCafeBreakfast Restaurant
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Caribou Coffee
1408 East Franklin Street, Chapel Hill, NC
27514, United States

Hours

Reviews

4.5
665 reviews
5 stars
453
4 stars
143
3 stars
45
2 stars
11
1 star
13

What are people saying?

AI-generated from recent customer reviews

Coffee Quality

Most customers praised the coffee for its great taste, with specific mentions of popular drinks like the Turtle Mocha and Honey Lavender Espresso.

Service

The staff received consistent positive feedback for being friendly, helpful, and attentive, contributing to a welcoming atmosphere.

Atmosphere

The coffee shop is appreciated for its cozy and relaxed environment, making it a great place for studying or meetings.

Parking Issues

Several reviews noted limited parking availability, especially during busy times, which can be a drawback for customers.

Mixed Experiences

While many had positive experiences, there were a few complaints about inconsistent drink quality and service, indicating room for improvement.
  • DW
    Diane Wang
    4 days ago
    3.0
    Not the place if you’re looking for good coffee. Most coffee on the menu is basically coffee flavor sugary drinks. But great place to work, and very friendly staff.
  • TA
    Tirza Angerhofer
    Oct 27, 2025
    5.0
    Good coffee, friendly staff, and a peaceful work environment. I highly recommend this Caribou location to anyone!
  • JB
    Janet Barringer
    Oct 12, 2025
    5.0
    We have always been Starbucks customers-you have changed our minds. Service was so friendly and helpful-most importantly for us we were not rushed. Our coffee was great. Everything was clean and pleasant. We will definitely be back !
  • RH
    Randy Hunsucker [Hunziker]
    Oct 10, 2025
    5.0
    I love love love love The Turtle Mocha.
  • NP
    noelle pflum
    Sep 1, 2025
    5.0
    Love it, and its the only one around

Frequently Asked Questions About Caribou Coffee

What are the opening hours of Caribou Coffee in Chapel Hill, NC?

Caribou Coffee is open Monday to Friday from 6 AM to 6 PM, and on Saturdays and Sundays from 7 AM to 6 PM.

Does Caribou Coffee in Chapel Hill offer pickup and delivery services?

Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.