Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Numerous customers reported slow service, rude staff, and disorganization, leading to long wait times and incorrect orders.
Food Quality
While many praised the bagels and sandwiches, there were complaints about cold food, incorrect orders, and a decline in overall quality.
Location Problems
Customers expressed frustration over the location being closed or under renovation, as well as issues with the app and online ordering.
Staff Attitude
Mixed reviews on staff friendliness; some customers experienced pleasant service while others encountered rude or unprofessional behavior.
KB
Katherine Brekke
Jan 5, 2026
1.0
This location is closed. I don't know whether permanently or temporarily, but it is clearly not open. It was damaged in flooding last summer and the interior is completely empty with boarded over windows. I am unsure why neither Google nor Bruegger's website still lists this location as operating.
AC
Alex Cerwin
Nov 8, 2025
1.0
Website said it was open, google maps said it was open. It’s not open. Waste of time
VR
Vickie Roper
Nov 4, 2025
1.0
I drove 20 minutes just for the building to be absolutely empty! Their website says there open! Tried ordering online, Tried calling, message kept repeating itself!
TG
Travis G
Nov 3, 2025
5.0
Always good food and great service
KL
Ketsy L
Oct 23, 2025
3.0
This place is under renovation, the app is not updated
Frequently Asked Questions About Bruegger's Bagels
What are the operating hours of Bruegger's Bagels at 1800 East Franklin Street?
Bruegger's Bagels is open every day from 6:00 AM to 2:00 PM.
Where is Bruegger's Bagels located in Chapel Hill, NC?
Bruegger's Bagels is located at 1800 East Franklin Street, Chapel Hill, NC 27514, USA.
What types of food and beverages does Bruegger's Bagels serve?
They offer authentic New York style bagels, breakfast and deli sandwiches, made-in-Vermont cream cheese, hashbrowns, muffins, sweets, hot coffee, and cold brew.
Does Bruegger's Bagels offer catering services?
Yes, they provide breakfast and lunch catering services which can be ordered online.
Can I order ahead or use a mobile app for Bruegger's Bagels?
Yes, you can order ahead using the Bruegger's mobile app available on both Android and iOS platforms.
Which payment methods are accepted at Bruegger's Bagels?
Bruegger's Bagels accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Is there parking available when visiting Bruegger's Bagels?
Yes, there is free street parking as well as free parking lot available for customers.
Are there any nearby shopping centers or attractions near Bruegger's Bagels?
Yes, Eastgate shopping center is nearby, where customers can shop and visit the cinema before or after enjoying their meal at Bruegger's Bagels.
What other dining options are close to Bruegger's Bagels?
Nearby dining options include Rise Southern Biscuits & Righteous Chicken and Twisted Noodles of Chapel Hill for American and Asian cuisine respectively.
Are there any grocery stores near Bruegger's Bagels for convenient shopping?
Yes, Trader Joe's and winestore. Chapel Hill are nearby for grocery and liquor shopping.