Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Numerous customers reported slow service, rude staff, and disorganization during the ordering process.
Food Quality
While many praised the bagels and sandwiches, there were complaints about incorrect orders, cold food, and lack of cream cheese.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors.
Staff Attitude
Mixed feedback on staff friendliness; some customers experienced pleasant service while others encountered unprofessional behavior.
Operational Hours
Customers expressed frustration over inconsistent opening hours and issues with online ordering not being fulfilled in a timely manner.
AC
Alex Cerwin
Nov 8, 2025
1.0
Website said it was open, google maps said it was open. It’s not open. Waste of time
VR
Vickie Roper
Nov 4, 2025
1.0
I drove 20 minutes just for the building to be absolutely empty! Their website says there open! Tried ordering online, Tried calling, message kept repeating itself!
TG
Travis G
Nov 3, 2025
5.0
Always good food and great service
KL
Ketsy L
Oct 23, 2025
3.0
This place is under renovation, the app is not updated
SS
Steve
Jun 11, 2025
2.0
A business is only as reputable as it's employees, today's gentleman was so far from professional or courteous that I'm not at all surprised to open the wrong sandwich. I asked for a plain bagel with my farmhouse meal, this is far from a plain bagel. I was not offered a receipt or even asked my name by said cashier, my 10 min wait ended with a bag folded over & pushed my way. No 'thank you' or even 'have a good day'! I usually frequent Bruegger's no matter which state I'm visiting, this however my put a stop to that. #Bruegger'sDoBetta
Frequently Asked Questions About Bruegger's Bagels
What are the operating hours of Bruegger's Bagels at 1800 East Franklin Street?
Bruegger's Bagels is open every day from 6:00 AM to 2:00 PM.
Where is Bruegger's Bagels located in Chapel Hill, NC?
Bruegger's Bagels is located at 1800 East Franklin Street, Chapel Hill, NC 27514, USA.
What types of food and beverages does Bruegger's Bagels serve?
They offer authentic New York style bagels, breakfast and deli sandwiches, made-in-Vermont cream cheese, hashbrowns, muffins, sweets, hot coffee, and cold brew.
Does Bruegger's Bagels offer catering services?
Yes, they provide breakfast and lunch catering services which can be ordered online.
Can I order ahead or use a mobile app for Bruegger's Bagels?
Yes, you can order ahead using the Bruegger's mobile app available on both Android and iOS platforms.
Which payment methods are accepted at Bruegger's Bagels?
Bruegger's Bagels accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Is there parking available when visiting Bruegger's Bagels?
Yes, there is free street parking as well as free parking lot available for customers.
Are there any nearby shopping centers or attractions near Bruegger's Bagels?
Yes, Eastgate shopping center is nearby, where customers can shop and visit the cinema before or after enjoying their meal at Bruegger's Bagels.
What other dining options are close to Bruegger's Bagels?
Nearby dining options include Rise Southern Biscuits & Righteous Chicken and Twisted Noodles of Chapel Hill for American and Asian cuisine respectively.
Are there any grocery stores near Bruegger's Bagels for convenient shopping?
Yes, Trader Joe's and winestore. Chapel Hill are nearby for grocery and liquor shopping.