Bruegger's Bagels

3.8
372 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
1800 East Franklin Street, Chapel Hill, NC
27514, United States

Hours

Reviews

3.8
372 reviews
5 stars
181
4 stars
70
3 stars
39
2 stars
28
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and disorganization during the ordering process.

Food Quality

While many praised the bagels and sandwiches, there were complaints about incorrect orders, cold food, and lack of cream cheese.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors.

Staff Attitude

Mixed feedback on staff friendliness; some customers experienced pleasant service while others encountered unprofessional behavior.

Operational Hours

Customers expressed frustration over inconsistent opening hours and issues with online ordering not being fulfilled in a timely manner.
  • AC
    Alex Cerwin
    Nov 8, 2025
    1.0
    Website said it was open, google maps said it was open. It’s not open. Waste of time
  • VR
    Vickie Roper
    Nov 4, 2025
    1.0
    I drove 20 minutes just for the building to be absolutely empty! Their website says there open! Tried ordering online, Tried calling, message kept repeating itself!
  • TG
    Travis G
    Nov 3, 2025
    5.0
    Always good food and great service
  • KL
    Ketsy L
    Oct 23, 2025
    3.0
    This place is under renovation, the app is not updated
  • SS
    Steve
    Jun 11, 2025
    2.0
    A business is only as reputable as it's employees, today's gentleman was so far from professional or courteous that I'm not at all surprised to open the wrong sandwich. I asked for a plain bagel with my farmhouse meal, this is far from a plain bagel. I was not offered a receipt or even asked my name by said cashier, my 10 min wait ended with a bag folded over & pushed my way. No 'thank you' or even 'have a good day'! I usually frequent Bruegger's no matter which state I'm visiting, this however my put a stop to that. #Bruegger'sDoBetta

Frequently Asked Questions About Bruegger's Bagels

What are the operating hours of Bruegger's Bagels at 1800 East Franklin Street?

Bruegger's Bagels is open every day from 6:00 AM to 2:00 PM.

Where is Bruegger's Bagels located in Chapel Hill, NC?

Bruegger's Bagels is located at 1800 East Franklin Street, Chapel Hill, NC 27514, USA.