Food Lion

4.1
534 reviews

About

Grocery StoreFood Lion

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Food Lion
1720 Fordham Blvd, Chapel Hill, NC
27514, United States

Hours

Reviews

4.1
534 reviews
5 stars
278
4 stars
125
3 stars
66
2 stars
22
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Cleanliness

The store's cleanliness is frequently mentioned, with some customers noting it as clean and organized, while others report unpleasant odors and dirty bathrooms.

Product Availability

Customers appreciate the variety and availability of products, but some express frustration over stock issues and inconsistent quality, particularly in the produce and meat departments.

Checkout Experience

Many customers are dissatisfied with the checkout process, citing long wait times, lack of staff at registers, and the prevalence of self-checkout options.
  • DF
    Dana Farrar
    Jan 3, 2026
    4.0
    The store was well stocked and the employees were friendly
  • KT
    Kopil Thereal
    Dec 21, 2025
    1.0
    I have always had an issue in this specific location Food Lion, whoever is acting manager has some attitude. I couldn’t get her name because she doesnt wear a name tag and never tells her name, however she acts like she own the place and the customers are there she giving free services when you need her assistance and always deny that she never promised anything on the phone when you call Fordham Food Lion. Yes lady I’m talking to you who’s wearing roadside worker vest in the store and yes you are terrible at your work and Probably you have that unacceptable attitude to your coworkers and to your family members. I hope you find your inner peace and be more productive.
  • MP
    M P
    Nov 16, 2025
    1.0
    Today I made a quick stop at the Foodlion at Rams Plaza in Chapel Hill (because it was convenient). This is an old and rundown store, so I didn’t expect much. But I never expected to be repeatedly insulted by the cashier (‘Ms. Rita’). She made a series of rude comments to me after I asked her not to grab my drivers license and carry it across the store to have her manager approve it for an alcohol purchase. I offered to carry my license over to the manager myself, or wait until the manager had the time to walk over to our lane. Foodlion…if you do not trust your own cashiers to assess whether someone is 21 or older with a valid drivers license, then do not require your customers to trust that same cashier to carry our drivers licenses across the store and out of sight. Take a que from your competitors, all other grocery chains trust their cashiers with this task. BTW, Ms. Rita topped off her rude performance by refusing to hand me the receipt for my purchase.
  • MB
    Moira Bogady
    Oct 15, 2025
    1.0
    Every time I come to this Food Lion, the store has such a strong, unpleasant smell. It’s honestly hard to shop because it hits you as soon as you walk in. I like the prices and convenience, but the odor makes the whole experience really uncomfortable. This location really needs to address the cleanliness or whatever is causing that smell.
  • TP
    T.J. Pickett
    Oct 5, 2025
    5.0
    Great Sponsors!!!

Frequently Asked Questions About Food Lion

What are the operating hours of Food Lion at Ram's Plaza in Chapel Hill?

Food Lion at Ram's Plaza in Chapel Hill is open every day from 7:00 AM to 11:00 PM.

Where is Food Lion located in Chapel Hill?

Food Lion is located at 1720 Fordham Blvd, Ram's Plaza, Chapel Hill, NC 27514, USA.