Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Cleanliness
The store's cleanliness is frequently mentioned, with some customers noting it as clean and organized, while others report unpleasant odors and dirty bathrooms.
Product Availability
Customers appreciate the variety and availability of products, but some express frustration over stock issues and inconsistent quality, particularly in the produce and meat departments.
Checkout Experience
Many customers are dissatisfied with the checkout process, citing long wait times, lack of staff at registers, and the prevalence of self-checkout options.
DF
Dana Farrar
Jan 3, 2026
4.0
The store was well stocked and the employees were friendly
KT
Kopil Thereal
Dec 21, 2025
1.0
I have always had an issue in this specific location Food Lion, whoever is acting manager has some attitude. I couldn’t get her name because she doesnt wear a name tag and never tells her name, however she acts like she own the place and the customers are there she giving free services when you need her assistance and always deny that she never promised anything on the phone when you call Fordham Food Lion.
Yes lady I’m talking to you who’s wearing roadside worker vest in the store and yes you are terrible at your work and Probably you have that unacceptable attitude to your coworkers and to your family members. I hope you find your inner peace and be more productive.
MP
M P
Nov 16, 2025
1.0
Today I made a quick stop at the Foodlion at Rams Plaza in Chapel Hill (because it was convenient). This is an old and rundown store, so I didn’t expect much. But I never expected to be repeatedly insulted by the cashier (‘Ms. Rita’). She made a series of rude comments to me after I asked her not to grab my drivers license and carry it across the store to have her manager approve it for an alcohol purchase. I offered to carry my license over to the manager myself, or wait until the manager had the time to walk over to our lane. Foodlion…if you do not trust your own cashiers to assess whether someone is 21 or older with a valid drivers license, then do not require your customers to trust that same cashier to carry our drivers licenses across the store and out of sight. Take a que from your competitors, all other grocery chains trust their cashiers with this task. BTW, Ms. Rita topped off her rude performance by refusing to hand me the receipt for my purchase.
MB
Moira Bogady
Oct 15, 2025
1.0
Every time I come to this Food Lion, the store has such a strong, unpleasant smell. It’s honestly hard to shop because it hits you as soon as you walk in. I like the prices and convenience, but the odor makes the whole experience really uncomfortable. This location really needs to address the cleanliness or whatever is causing that smell.
What are the operating hours of Food Lion at Ram's Plaza in Chapel Hill?
Food Lion at Ram's Plaza in Chapel Hill is open every day from 7:00 AM to 11:00 PM.
Where is Food Lion located in Chapel Hill?
Food Lion is located at 1720 Fordham Blvd, Ram's Plaza, Chapel Hill, NC 27514, USA.
Does Food Lion in Ram's Plaza offer accessibility features?
Yes, Food Lion has a wheelchair accessible entrance and wheelchair accessible parking.
Can I pay with mobile NFC payments at Food Lion?
Yes, Food Lion accepts mobile NFC payments along with debit cards and paychecks. Cash is not required.
Does Food Lion at Ram's Plaza sell organic products and prepared foods?
Yes, the store offers organic products and also sells prepared foods.
Is there a public restroom available at Food Lion?
Yes, Food Lion provides a public restroom for customer use.
What nearby services can I find around Food Lion in Ram's Plaza?
Nearby you can find services such as Blue Rhino Propane Exchange, Coinme ATM and currency exchange, Western Union money transfer, and CVS Pharmacy for medical supplies.
Are there beauty and spa options near Food Lion in Ram's Plaza?
Yes, there are several beauty and spa options nearby including Flawless Day Spa, Rose & Opal Studio, M2 Hair Studio, and Sola Salon Studios.
Can I rent a car close to Food Lion at Ram's Plaza?
Yes, Hertz car rental agency is located near Food Lion, offering convenient vehicle rental services.
Is there any family medical care near Food Lion?
Yes, you can find healthcare services nearby including The Family Doctor - Walk In Care and KidsStreet Urgent Care for emergency and family practice needs.