Certified by Chipotle Mexican Grill • Apr 26, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Apr 26, 2026
Certified by Chipotle Mexican Grill • Apr 26, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.6
668 reviews
5 stars
291
4 stars
147
3 stars
62
2 stars
39
1 star
129
LJ
Logan Jimenez
5 days ago
1.0
Ever since Andrew Abbott stopped working line this place has been in the muck. Bad protein portions and inconsistent service. Not all bad but not up to code.
BB
Bekah B.
6 days ago
1.0
I requested a three-pointer bowl with guacamole on the side. I had mentioned this multiple times. The person serving it scooped a large portion of guacamole directly onto the bowl. Then, she walked to the back for about 40 seconds before returning to the front when I pointed out the error. When I had requested the guacamole on the side, she attempted to scoop it off the chicken in the bowl and put it back with the guacamole they were serving to other customers. It was quite disturbing that they didn’t simply discard the excess guacamole or place it in a container. Her attitude didn’t help the situation either. If I could give this location -5 stars, I would. Plus the place with disgusting, food all over the tables and the cashier was ringing up orders taking cash and cards with the same gloves they used to prepare food. 🤮🤮🤮
MI
Marcus Ingram
Apr 17, 2026
5.0
The manager was very level-headed had a great disposition and eager to help. She did not just assign things to do she did things with her crew.
SN
Sydney Norman
Apr 15, 2026
2.0
i love chipotle but don’t let me place my order at a particular time if it’s not gonna be ready at that time. especially if parking is a mess so a quick grab and go is impossible. i come here a lot but dont choose this location if you’re not willing to wait an eternity.
MY
Mason Yager
Apr 9, 2026
5.0
The restaurant was very clean, and the service was excellent. They even gave me extra guacamole without charging, which was a great surprise. The portion sizes were generous, and despite being with a large group, we were served incredibly fast. Overall, a really great experience.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Chapel Hill offer?
Chipotle offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
What are the operating hours of Chipotle Mexican Grill in Chapel Hill?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle in Chapel Hill offer pickup and delivery services?
Yes, they provide in-store pickup and delivery options for customer convenience.
Where is Chipotle Mexican Grill located in Chapel Hill?
It is located at 301 W Franklin St, in the Townridge Shopping Center, Chapel Hill, NC 27516.
How can customers order online from Chipotle in Chapel Hill?
Customers can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
What payment methods does Chipotle in Chapel Hill accept?
They accept credit cards and offer gift cards as payment options.
Is Chipotle Mexican Grill in Chapel Hill welcoming to all customers including the LGBTQ community?
Yes, Chipotle welcomes all customers including the LGBTQ community.
Are there any nearby hotels close to Chipotle Mexican Grill Chapel Hill for visitors?
Yes, The Franklin Hotel Chapel Hill, Curio Collection by Hilton and Graduate by Hilton Chapel Hill are nearby accommodations visitors can consider.
What other dining options are near Chipotle in Chapel Hill?
Nearby dining options include Jimmy John's for sandwiches, Gumby's Pizza, Panera Bread cafes, The Purple Bowl vegan restaurant, and Chimney Indian Kitchen and Bar.
Is there a place nearby for customers to enjoy a drink after their meal at Chipotle?
Yes, The Dead Mule Club and Dead Mule Club, which are bars and music venues, are close by for customers looking to enjoy a drink after dining.
Brand Certified Facts from Chipotle Mexican Grill
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