Wendy's

3.5
472 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2964 Kildaire Farm Road, Cary, NC
27518, United States

Hours

Reviews

3.5
472 reviews
5 stars
164
4 stars
119
3 stars
68
2 stars
34
1 star
87

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or poorly prepared food, with specific complaints about rubbery chicken and incorrect orders.

Service Speed

Numerous reviews highlighted slow service, with long wait times for food even when the restaurant was not busy.

Customer Service

Several customers experienced rude or unhelpful staff, with complaints about dismissive attitudes from management.

Order Accuracy

There were frequent issues with incorrect orders, missing items, and failure to honor promotions.

Cleanliness

Some customers noted cleanliness issues in the dining area and bathrooms, contributing to a negative dining experience.
  • ZS
    Zane Suarez
    Sep 12, 2025
    5.0
    i come here ALL the time and today idk why it just hit different, in an amazing way, the food was so good and fresh.
  • WA
    Wendy Adams
    Aug 17, 2025
    2.0
    My husband & I decided to get food quickly as we traveled the 2hrs home. He went inside thinking it would be faster than the drive thru. It was 8:12 pm & they were not busy. Fast food establishments are dubbed "fast food" for a reason. Wendy's is a hamburger & fries restaurant. You'd think they'd have hamburgers & fries ready to be bagged up & sent out the door within minutes. This was not our experience. The young male cashier took his order wrong. He ordered a #1 combo & a baconater combo. He charged him a Jr Baconater combo. No #1. No Baconater combo. He then tells my husband he'll just up charge him for the Baconater combo & my husband tells him no because that's more $ than the original price. My husband had to do the simple math for this guy because he tells him he can't give him a refund because he'd need to get the manager. Mind you he had to ring up a separate order for the #1 combo. To me, this was RIDICULOUS. He returns to the car at 8:32. Twenty minutes to get 2 combo meals. 20 mins & they were not busy. The fries were cold. The drinks were watery & I was furious. Unless you're not in a hurry to get "fast" food, do not visit this location. No apology was given. Zero.
  • KB
    Keileigh Bass
    Aug 4, 2025
    2.0
    Super disappointed as today was the launch of Wednesday x Wendy’s ‘Meal of Misfortune’. My 4 year old and I have been eager to finally order the meal, but when we did, it wasn’t what was advertised. I paid full price for only half the experience! We didn’t get the Wednesdays bag or fry carton in any of our ‘Meals of Misfortune’. Per the employee, “we have the bags but don’t know where they are”. I had to also ask for the ‘Spoon of Gloom’ because they hadn’t provided those at first either. Again, super disappointed.
  • HE
    H E
    Aug 3, 2025
    1.0
    I've given this location a few chances, but it consistently disappoints. On two separate visits, the air conditioning was broken, making the dining area uncomfortable. While the staff has generally been pleasant, the food has been subpar—even by fast food standards. When I brought up concerns, the manager was surprisingly rude and dismissive. Additionally, the restaurant prominently displays a no concealed carry policy, and they make a point to enforce it, which may matter to some patrons. I absolutely will not be returning and cannot recommend this location.
  • BM
    Betsy Mebane
    Jul 31, 2025
    1.0
    The food was terrible. I love junior bacon cheeseburgers but these were a awful. Even the French fries were bad.

Frequently Asked Questions About Wendy's

Is 2964 Kildaire Farm Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.