Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or poorly prepared food, with specific complaints about rubbery chicken and incorrect orders.
Service Speed
Numerous reviews highlighted slow service, with long wait times for food even when the restaurant was not busy.
Customer Service
Several customers experienced rude or unhelpful staff, with complaints about dismissive attitudes from management.
Order Accuracy
There were frequent issues with incorrect orders, missing items, and failure to honor promotions.
Cleanliness
Some customers noted cleanliness issues in the dining area and bathrooms, contributing to a negative dining experience.
ZS
Zane Suarez
Sep 12, 2025
5.0
i come here ALL the time and today idk why it just hit different, in an amazing way, the food was so good and fresh.
WA
Wendy Adams
Aug 17, 2025
2.0
My husband & I decided to get food quickly as we traveled the 2hrs home. He went inside thinking it would be faster than the drive thru. It was 8:12 pm & they were not busy. Fast food establishments are dubbed "fast food" for a reason. Wendy's is a hamburger & fries restaurant. You'd think they'd have hamburgers & fries ready to be bagged up & sent out the door within minutes. This was not our experience. The young male cashier took his order wrong. He ordered a #1 combo & a baconater combo. He charged him a Jr Baconater combo. No #1. No Baconater combo. He then tells my husband he'll just up charge him for the Baconater combo & my husband tells him no because that's more $ than the original price. My husband had to do the simple math for this guy because he tells him he can't give him a refund because he'd need to get the manager. Mind you he had to ring up a separate order for the #1 combo. To me, this was RIDICULOUS. He returns to the car at 8:32. Twenty minutes to get 2 combo meals. 20 mins & they were not busy. The fries were cold. The drinks were watery & I was furious. Unless you're not in a hurry to get "fast" food, do not visit this location. No apology was given. Zero.
KB
Keileigh Bass
Aug 4, 2025
2.0
Super disappointed as today was the launch of Wednesday x Wendy’s ‘Meal of Misfortune’. My 4 year old and I have been eager to finally order the meal, but when we did, it wasn’t what was advertised. I paid full price for only half the experience!
We didn’t get the Wednesdays bag or fry carton in any of our ‘Meals of Misfortune’. Per the employee, “we have the bags but don’t know where they are”. I had to also ask for the ‘Spoon of Gloom’ because they hadn’t provided those at first either. Again, super disappointed.
HE
H E
Aug 3, 2025
1.0
I've given this location a few chances, but it consistently disappoints. On two separate visits, the air conditioning was broken, making the dining area uncomfortable. While the staff has generally been pleasant, the food has been subpar—even by fast food standards. When I brought up concerns, the manager was surprisingly rude and dismissive.
Additionally, the restaurant prominently displays a no concealed carry policy, and they make a point to enforce it, which may matter to some patrons.
I absolutely will not be returning and cannot recommend this location.
BM
Betsy Mebane
Jul 31, 2025
1.0
The food was terrible. I love junior bacon cheeseburgers but these were a awful. Even the French fries were bad.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cary, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cary, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (919) 363-5748.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2964 Kildaire Farm Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Cary, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 2964 Kildaire Farm Road, Cary, NC?
The drive-through at this Wendy's is open every day from 10:00 AM to 10:00 PM.
Is the Wendy's at 2964 Kildaire Farm Road currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery and drive-thru service?
Yes, this Wendy's offers dine-in, delivery where available, and drive-thru services.
How can I order food from Wendy's at 2964 Kildaire Farm Road?
You can order via the Wendy's app or at order.wendys.com and select this location for pickup or delivery.
Does Wendy's at this location serve breakfast?
Yes, this Wendy’s location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at the Wendy's in Cary, NC?
Accepted payments include American Express, Cash, Discover, MasterCard, and Visa.
Where can I find the menu and nutrition information for this Wendy's?
Menu pricing and nutrition details are available on the Wendy’s website, app, and in-restaurant.
Where can I buy Wendy’s gift cards near 2964 Kildaire Farm Road?
Wendy’s gift cards can be purchased in-restaurant, at various retailers, or online through the Wendy’s gift card portal.
What nearby places can I visit before or after dining at Wendy's on Kildaire Farm Road?
Nearby places include Triangle Academy of Dance for dance classes, Hemlock Plaza Shopping Center for shopping, and China Cary for Chinese cuisine.
How can nearby locations like Hemlock Plaza Shopping Center help visitors to Wendy’s?
Visitors can combine their visit to Wendy’s with shopping or services at Hemlock Plaza, making it a convenient stop for food and errands.
Is there a gym near Wendy’s at 2964 Kildaire Farm Road for a workout before or after eating?
Yes, CKO Kickboxing Cary and Redline Athletics Hemlock Plaza gyms are nearby for fitness activities.