Tropical Smoothie Cafe

3.8
216 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1385 Bradford View Drive, Cary, NC
27519, United States

Hours

Reviews

3.8
216 reviews
5 stars
112
4 stars
34
3 stars
18
2 stars
15
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, leading to frustration and dissatisfaction.

Smoothie Quality

Inconsistency in smoothie preparation was noted, with several customers receiving poorly blended or flavorless drinks.

Staff Training

Numerous reviews highlighted a lack of training among new employees, resulting in mistakes and unprofessional behavior.

Cleanliness

Some customers mentioned unsanitary conditions and a need for better cleanliness in the establishment.

Positive Experiences

Despite the negative feedback, several customers praised specific employees for their friendliness and efficiency, as well as the overall taste of the smoothies.
  • HC
    Hutson Catullo
    Nov 13, 2025
    5.0
    I had a really positive experience at Tropical Smoothie! The food here is amazing; however, I am more impressed by the awesome customer service. Notably, Patrick and Lars were on shift while I was there, and they both did a great job. My food arrived quickly, and their service was delightful.
  • DD
    Dori D
    Oct 25, 2025
    1.0
    Smoothies are great, it’s a franchise. This one in particular does not seem to have the best hiring choices. I won’t be returning bc of that. Ever.
  • AT
    Aarush Talluri
    Oct 25, 2025
    5.0
    I had a great experience at Tropical Smoothie Café thanks to Lars Hagen! He’s super friendly, efficient, and always makes sure customers are taken care of. My order was perfect, and he kept a positive attitude even when the line got long. You can really tell he takes pride in his work. Definitely one of the best employees there—Lars makes the whole visit a lot better!
  • SK
    Sara Klemo
    Oct 11, 2025
    1.0
    Stole $8.00 from me. Ordered two snack wraps and a smoothie. Smoothie was on time but we waited for over 20 minutes for our wraps and eventually had to leave without them. I told two different employees to check on our wraps because we were in a time crunch. They paid me no mind. Also saw an employee clock in and glove up without washing his hands. These teenagers need an actual adult in there. Such a mess.
  • PR
    Paweena Robkhwaen
    Oct 9, 2025
    5.0
    I really love the smoothies here and often order the Kiwi quencher. However, the staff often use green apple powder instead of kiwi powder. The taste is quite different, so I hope they can be more careful about this. It would be great if this could be improved. Especially at this location, this mistake happens quite often.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular dining hours at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.