Tropical Smoothie Cafe

3.8
218 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1385 Bradford View Drive, Cary, NC
27519, United States

Hours

Reviews

3.8
218 reviews
5 stars
112
4 stars
34
3 stars
18
2 stars
16
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, with some feeling ignored or unacknowledged.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders and delays in service, leading to frustration among customers.

Smoothie Quality

There were mixed reviews on smoothie quality, with some customers praising the taste while others complained about flavorlessness and poor preparation.

Staff Training

Several reviews highlighted concerns about the training and professionalism of the staff, suggesting a need for better management and oversight.

Cleanliness

Some customers noted cleanliness issues, particularly regarding the establishment's overall hygiene and maintenance.
  • CB
    CHAMP BULLDOGS
    Dec 14, 2025
    2.0
    Good food but after working and all most people have to go out to get food later, y'all say you close at 9 and I went all the way there and by 8:35 it was already closed, lights off doors locked so assume they shut down sometime before 8:30 a whole half an hour early.
  • LD
    LaRhonda Davis
    Nov 30, 2025
    1.0
    Check your to do order always. I received a wrap that I didn’t order. No side. And a smoothie so thick it wouldn’t fit through the straw.
  • HC
    Hutson Catullo
    Nov 13, 2025
    5.0
    I had a really positive experience at Tropical Smoothie! The food here is amazing; however, I am more impressed by the awesome customer service. Notably, Patrick and Lars were on shift while I was there, and they both did a great job. My food arrived quickly, and their service was delightful.
  • DD
    Dori D
    Oct 25, 2025
    1.0
    Smoothies are great, it’s a franchise. This one in particular does not seem to have the best hiring choices. I won’t be returning bc of that. Ever.
  • AT
    Aarush Talluri
    Oct 25, 2025
    5.0
    I had a great experience at Tropical Smoothie Café thanks to Lars Hagen! He’s super friendly, efficient, and always makes sure customers are taken care of. My order was perfect, and he kept a positive attitude even when the line got long. You can really tell he takes pride in his work. Definitely one of the best employees there—Lars makes the whole visit a lot better!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular dining hours at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.