Tropical Smoothie Cafe

4.0
384 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
228 Crossroads Boulevard, Cary, NC
27518, United States

Hours

Reviews

4.0
384 reviews
5 stars
225
4 stars
60
3 stars
21
2 stars
19
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unresponsive management, and issues with order accuracy.

Food Quality

Mixed feedback on food quality, with some customers enjoying the smoothies and wraps, while others reported issues like missing ingredients and poorly made items.

Cleanliness

Several customers noted cleanliness issues, including dirty floors and unsanitary food preparation practices.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with online and mobile orders.

Staff Training

Many reviews indicated a need for better staff training and management to improve service and food preparation.
  • JS
    Jane S
    1 day ago
    5.0
    I went at lunch time so there were quite a few people there. The staff were working hard but still took a while to get served. This was my first visit so I was not sure of the process. You pick up your to go order in the food delivery cubbies.
  • TJ
    Tyler Jernigan
    Dec 28, 2025
    4.0
    I spent 20 dollars for a sandwich that didn't have hardly any food in it, a banana for a side that was basically rotten, and for a smoothie that didn't have a straw that should have come with it, and to top it off, just called and didn't get any apologies for the inconvenience nor was able to get a refund for anything. No solutions whatsoever so I will not be coming back nor ordering anything else from this location either, what a joke......
  • CM
    Colton Mauney
    Nov 19, 2025
    1.0
    Missing part of my order. Ordered through the app. They don’t respond when you report it through the app. It’s happened a few times now. Most likely will stop buying from tropical smoothy. Unreliable company
  • TK
    The Kontrar
    Aug 17, 2025
    1.0
    Worst roasting shoothie I have ever had a TS. I think they left out the fruit.
  • BF
    Baby Funny
    Aug 14, 2025
    3.0
    Сильно солодка їжа. Це не healthy food. Смузі просіть без цукру. Вся інша їжа з цукром, солодка. Батат не смачний

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.