Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
275 reviews
5 stars
157
4 stars
46
3 stars
23
2 stars
14
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rudeness from staff and lack of acknowledgment upon entering.
Food Quality
Inconsistent food quality and incorrect orders were frequently mentioned, with some customers receiving items that did not match their requests.
Cleanliness
Concerns were raised about cleanliness and sanitation, with reports of unsanitary conditions and a low health rating.
Smoothie Quality
Customers noted a decline in smoothie quality, with issues such as watery textures and inconsistent flavors.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items.
- CQCharlie QuickNov 9, 20251.0We ordered a Santa Fe chicken quesadilla and two smoothies, a Bahama mama and a sunrise sunset. They gave us three sunrise sunsets and 13 cheese, chicken quesadilla with no chips that we ordered on the side. This was terrible service the end.
- GDGed & Danielle DuvallOct 10, 20252.0This place was cringe. Health rating with a 90.5 and it reflected in the appearance.
- CLCrystal LefoySep 21, 20254.0Nice location that actually serves you a semi-decent amount. My only complaint is serving food that is not hot. My wrap was filled with cold cheese and some of the chicken was cold too. Had to wait until I got home to reheat in the toaster oven.
- ASAllen SchulteSep 19, 20251.0The lady in the back with the pink hair coughs in her hands serves my food ask her to remake it she got mad went in the back washed her hands but her hands were still wet and served it again also she didn't use soap. I believe that's a health violation just simply ridiculous tried to call and ask for a manager but they didn't answer the phone just simply ridiculous wooden go to this company unless you want to get sick.
- BMBrandon MooreSep 19, 20252.0I've had poor results the last few times I've been there. The smoothies haven't been blended properly so I ended up with 25% liquid at the bottom and 75% blended ice at the top. No amount of stirring can fix this. I haven't had this issue at other local Tropical Smoothies I've been to. On the plus side, the service was prompt and the store was pretty clean.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular dine-in hours at Tropical Smoothie Cafe?
The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Can I order delivery from Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available Monday to Friday from 7:00 AM to 7:30 PM, Saturday from 8:00 AM to 7:30 PM, and Sunday from 8:00 AM to 8:30 PM.
What types of meals are served at Tropical Smoothie Cafe?
Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late night meals.
Does Tropical Smoothie Cafe offer curbside pickup and same day delivery?
Yes, they provide in-store pickup, curbside pickup, delivery, and same day delivery services.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Are there any apps available for ordering from Tropical Smoothie Cafe?
Yes, you can use the Tropical Smoothie App available on both Apple App Store and Google Play to view the menu and place orders.
What casual attire is appropriate for visiting Tropical Smoothie Cafe?
Casual attire is suitable when visiting Tropical Smoothie Cafe.
What nearby places can I visit around Tropical Smoothie Cafe at Harrison Square Shopping Center?
Nearby places include Lovely Nails for beauty services, Bass Pro Shops for sporting goods and outdoor gear, and The Original NY Pizza if you're in the mood for Italian cuisine.
How can I get to Tropical Smoothie Cafe using nearby transit or landmarks?
Tropical Smoothie Cafe is located in Harrison Square Shopping Center near known spots like The UPS Store and RallyPoint Sport Grill, making it easy to find by referencing these landmarks.