Tropical Smoothie Cafe

4.0
274 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
817 Bass Pro Lane, Cary, NC
27513, United States

Hours

Reviews

4.0
274 reviews
5 stars
157
4 stars
46
3 stars
23
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and lack of attention.

Food Quality

Inconsistent food quality noted, with several complaints about incorrect orders and poor taste.

Cleanliness

Concerns raised about cleanliness and health standards, including reports of unsanitary conditions.

Service Speed

Frequent complaints about slow service, particularly during busy times, leading to long wait times.

Positive Experiences

Some customers had positive experiences with specific menu items and appreciated the friendly atmosphere.
  • CQ
    Charlie Quick
    Nov 9, 2025
    1.0
    We ordered a Santa Fe chicken quesadilla and two smoothies, a Bahama mama and a sunrise sunset. They gave us three sunrise sunsets and 13 cheese, chicken quesadilla with no chips that we ordered on the side. This was terrible service the end.
  • GD
    Ged & Danielle Duvall
    Oct 10, 2025
    2.0
    This place was cringe. Health rating with a 90.5 and it reflected in the appearance.
  • CL
    Crystal Lefoy
    Sep 21, 2025
    4.0
    Nice location that actually serves you a semi-decent amount. My only complaint is serving food that is not hot. My wrap was filled with cold cheese and some of the chicken was cold too. Had to wait until I got home to reheat in the toaster oven.
  • AS
    Allen Schulte
    Sep 19, 2025
    1.0
    The lady in the back with the pink hair coughs in her hands serves my food ask her to remake it she got mad went in the back washed her hands but her hands were still wet and served it again also she didn't use soap. I believe that's a health violation just simply ridiculous tried to call and ask for a manager but they didn't answer the phone just simply ridiculous wooden go to this company unless you want to get sick.
  • BM
    Brandon Moore
    Sep 19, 2025
    2.0
    I've had poor results the last few times I've been there. The smoothies haven't been blended properly so I ended up with 25% liquid at the bottom and 75% blended ice at the top. No amount of stirring can fix this. I haven't had this issue at other local Tropical Smoothies I've been to. On the plus side, the service was prompt and the store was pretty clean.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular dine-in hours at Tropical Smoothie Cafe?

The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.