Tropical Smoothie Cafe

4.1
299 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
2028 Kildaire Farm Road, Cary, NC
27511, United States

Hours

Reviews

4.1
299 reviews
5 stars
176
4 stars
51
3 stars
20
2 stars
17
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees who provided excellent service.

Product Quality

There were numerous complaints about the quality of smoothies and food, with reports of watery smoothies, incorrect orders, and unsatisfactory food preparation.

Cleanliness

Several reviews mentioned issues with cleanliness, including dirty surfaces and unkempt areas, which detracted from the overall experience.

Order Accuracy

Customers frequently reported problems with order accuracy, including missing items and incorrect food preparation.

Speed of Service

While some customers appreciated quick service, others experienced long wait times and delays in receiving their orders.
  • LT
    legend Tv
    6 days ago
    1.0
    very rude employees. young teenagers maybe kids, closed the store earlier than listed online. I arrived around 8:40, attempting to place an order on the app. one of the workers told me at 8:47 they were closed and no longer taking orders after they sat, conversed and laughed the whole entire time I was in the store. I don’t even receive a greeting when entering, after this is the 3rd time. I won’t be back at all. pls chose another location expect this one!!!
  • DH
    Dee Hunter
    Nov 14, 2025
    5.0
    Quality means doing it right. He did it right!
  • PH
    Pamela Harris
    Jul 23, 2025
    5.0
    Came in today staff very welcoming an super friendly I was served by Haley she was great will definitely come back again
  • TT
    Taylor Townsend
    Jul 22, 2025
    3.0
    I was very disappointed in my smoothie. I ordered and Acai Berry Boost, which I get every single time that I go to Tropical Smoothie Cafe. I did not taste it or look at it until I got to work. It was almost black. I had to leave work and go back to get it remade. The remake was still not completely right, but it was much better. This was very inconvenient for me. The person working there was very nice though and she was working alone so I tried to have some grace for her.
  • KC
    Kate Cheek
    Jun 17, 2025
    2.0
    I just picked up a açai bowl to go because I was in the area and not near my normal place. Huge mistake. I was shocked how fast I got it, should have been a red flag. Got home, it's frozen solid. Everywhere else in town makes a fresh base. This base was a frozen chunk of base. Must have been pulled directly out of a freezer. It's chunky and ice crystal filled. 30 minutes later it’s still a solid rock of base. At 12 bucks, it's also so much smaller than their direct competition in the area. Never again. Waste of 12 bucks! It’s not even worth the calories to eat it.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 9:00 AM to 8:00 PM on Sundays.