Service Speed
Customers frequently reported long wait times in both drive-thru and in-store, with some experiencing waits of over 30 minutes.
Food Quality
While some customers praised the food as fresh and tasty, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
Customer Service
Feedback on staff behavior was mixed; some customers noted friendly and helpful service, while others reported rude interactions and lack of acknowledgment.
Order Accuracy
Many reviews highlighted issues with incorrect orders or missing items, suggesting a need for better attention to detail.
Cleanliness
Several customers mentioned unsanitary conditions in the dining area, indicating a need for improved cleanliness and maintenance.