Subway

3.6
144 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cary Subway® Restaurant at 2444 SW Cary Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2444 SW Cary Parkway, Cary, NC
27513, United States

Hours

Reviews

3.6
144 reviews
5 stars
78
4 stars
15
3 stars
5
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with some praising friendly and accommodating staff, while others report rudeness and unprofessional behavior.

Food Quality

Several reviews mention issues with food quality, including stinginess with portions and freshness, while others highlight fresh ingredients and well-prepared sandwiches.

Cleanliness

Many customers appreciate the cleanliness of the restaurant, noting that it is well-maintained and hygienic.

Order Accuracy

Numerous complaints about incorrect orders and issues with online ordering suggest a need for improvement in order accuracy.

Coupon Acceptance

Several customers expressed frustration over the inconsistent acceptance of coupons, which has led to dissatisfaction and loss of business.
  • ML
    Megan Lavoie
    Nov 20, 2025
    5.0
    Every time I have been to the subway, I get treated with the utmost respect. And everyone that works there is just nice, in general! They never rush me, or make me feel like an inconvenience. They're always happy to serve! Thank you guys
  • LS
    Lawren Sullivan
    Oct 20, 2025
    1.0
    Do not order anything on their website because it will be cancelled and they will not give you your money back. Manager had no resolution to how you could get you money back, wasn't able to provide or trying to provide a corporate number to get the issue resolved, or anything! Just lets me know that the owner cancelled the order so he could keep the money. Not one penny has been returned. Subway has yet again lost another customer. Every-time I visit, it continues to prove to me of why not to buy food there. Get your website and franchise together because this is terrible!
  • SW
    Sam Wu
    Oct 3, 2025
    1.0
    I've never encountered such rude Subway employees. They lack basic courtesy and friendliness. From the moment I walked in, it felt like I owed them millions of dollars. I won't be going back. I can't believe they can make clean food with such cold and heartless eyes.
  • MH
    Michelle Hill
    Dec 8, 2024
    1.0
    I went to get me and my daughter a sub. The lady told me I could only get meatballs and Parmesan cheese sprinkled on my sub for the special, no toppings at all. I said I’ll pay extra for toppings this lady said I couldn’t do that!! What? I can’t pay extra and get cheese Mayo lettuce?? Ok never going there again!!!!

Frequently Asked Questions About Subway

Where is Subway located in Cary, NC?

Subway is located at 2444 SW Cary Parkway in the Parkway Pointe Shopping Center, Cary, NC 27513.

What are the operating hours for Subway at Parkway Pointe Shopping Center?

Subway is open every day from 8:00 AM to 9:00 PM.