Subway

3.6
144 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cary Subway® Restaurant at 2444 SW Cary Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2444 SW Cary Parkway, Cary, NC
27513, United States

Hours

Reviews

3.6
144 reviews
5 stars
78
4 stars
15
3 stars
5
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with their treatment.

Order Accuracy

Several customers reported issues with incorrect orders and poor handling of special requests, leading to frustration.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted unsanitary conditions and food quality issues.

Food Quality

Mixed feedback on food quality, with some customers enjoying fresh ingredients while others complained about portion sizes and stale items.

Coupon Issues

Multiple reviews mentioned problems with coupon acceptance, leading to disappointment among customers expecting to use them.
  • ML
    Megan Lavoie
    4 days ago
    5.0
    Every time I have been to the subway, I get treated with the utmost respect. And everyone that works there is just nice, in general! They never rush me, or make me feel like an inconvenience. They're always happy to serve! Thank you guys
  • LS
    Lawren Sullivan
    Oct 20, 2025
    1.0
    Do not order anything on their website because it will be cancelled and they will not give you your money back. Manager had no resolution to how you could get you money back, wasn't able to provide or trying to provide a corporate number to get the issue resolved, or anything! Just lets me know that the owner cancelled the order so he could keep the money. Not one penny has been returned. Subway has yet again lost another customer. Every-time I visit, it continues to prove to me of why not to buy food there. Get your website and franchise together because this is terrible!
  • SW
    Sam Wu
    Oct 3, 2025
    1.0
    I've never encountered such rude Subway employees. They lack basic courtesy and friendliness. From the moment I walked in, it felt like I owed them millions of dollars. I won't be going back. I can't believe they can make clean food with such cold and heartless eyes.
  • AB
    anu bhardwaj
    Jun 20, 2025
    1.0
    Subway: A Masterclass in Disinterest & Rudeness My recent Subway visit was an exercise in pure apathy and overt rudeness from the staff. They literally smashed and threw my food together, clearly fed up with their jobs, showing zero regard for basic courtesy or customer care. This "franchise" clearly tolerates staff who couldn't care less. Really want to owner to contact with me . Never seen rude staff ever wanted to give you zero but Google didn’t let me 😡😡 Never going back. Will never recommend to anyone
  • DB
    danish bhardwaj
    Jun 20, 2025
    1.0
    SUBWAY: AN ABYSMAL, RUDE DISGRACE! My recent Subway experience was an absolute nightmare. The staff was incredibly RUDE, literally SMASHING and THROWING my food onto the bread. Their complete lack of common courtesy and customer care was appalling. What kind of franchise operates like this? This isn't just bad service; it's disrespectful and unprofessional. I am absolutely LIVID after the abysmal "experience" I just endured at Subway. This wasn't just bad service; it was a display of utter contempt and pure unprofessionalism! NEVER GOING BACK AGAIN!

Frequently Asked Questions About Subway

Where is Subway located in Cary, NC?

Subway is located at 2444 SW Cary Parkway in the Parkway Pointe Shopping Center, Cary, NC 27513.

What are the operating hours for Subway at Parkway Pointe Shopping Center?

Subway is open every day from 8:00 AM to 9:00 PM.