Subway

3.1
166 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cary Subway® Restaurant at 813 Bass Pro Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
813 Bass Pro Lane, Cary, NC
27560, United States

Hours

Reviews

3.1
166 reviews
5 stars
58
4 stars
19
3 stars
20
2 stars
12
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude service and poor communication.

Food Quality

Many reviews highlighted issues with food freshness, including stale ingredients and expired items, although some customers enjoyed their meals.

Pricing

Customers frequently mentioned high prices and dissatisfaction with portion sizes, feeling that they were not getting value for their money.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting clean conditions while others reported dirty tables and unsanitary practices.

Operational Issues

Numerous complaints were made about the store's hours, with reports of early closures and staff not adhering to posted opening times.
  • JM
    John Mann
    Nov 3, 2025
    5.0
    I live in Raleigh. Somehow my order got sent to Cary. DoorDash gave me so many issues. The guy I spoke to at Subway was AMAZING! He remade my subs and wrote the correct info on the order. I don't k ow his name but I was very angry and he got me taken care of so I made sure to not get angry with him. He even called me to get me situated. They do great business. Thank you Subway (apartment 303)🙏🏾 ⭐️⭐️⭐️⭐️⭐️
  • PC
    Phil Colson
    Oct 19, 2025
    1.0
    Decent ppl but extremely greedy. Be forwarned. The subs here are upcharged by $3.5 for some reason (didn't bother asking). In addition they give very little meat. Just greedy.
  • LS
    L S
    Sep 27, 2025
    2.0
    This location is hit or miss. I specifically asked for a cookie from the front where the fresh cookies were. Get home and the gentleman had put an old cookie in my bag instead. The cookie taste old and stale. For the amount of money I paid for my meal and to add the cookie, I want what I want.
  • ED
    Elaina Daves
    Aug 19, 2025
    5.0
    Such wonderful customer service on Tuesday night getting subs for take out. Friendly and warming staff.
  • FH
    Felipe Hernandez
    Aug 2, 2025
    5.0
    Excelente servicio y una atención al cliente maravillosa. Totalmente agradecido por la amabilidad del personal

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway is located at 813 Bass Pro Lane, Harrison Square, Cary, NC 27560, USA.

What are the operating hours of Subway in Harrison Square, Cary?

The restaurant is open daily from 8:00 AM to 9:00 PM.