CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Cary is here with warmth and welcome. Panera Bread. Food as it should be.
Customers praised the fresh and delicious food, but some reported issues with portion sizes and food quality, including stale items and incorrect orders.
Service Experience
While many reviews highlighted friendly and helpful staff, there were several complaints about order accuracy and long wait times, particularly in the drive-thru.
Cleanliness and Atmosphere
The restaurant was frequently described as clean and inviting, with a pleasant atmosphere for dining or working.
Pricing Concerns
Several customers noted that prices were high relative to the quality and portion sizes, leading to mixed feelings about value.
AG
Andre Glenn
Feb 5, 2026
5.0
I had to recognize Alaysha for her excellent service at Panera Bread. She was friendly, attentive, and made sure everything was just right. Her positive attitude and professionalism really stood out and made the experience enjoyable. Customer service like hers makes a big difference, and Panera is lucky to have her.
JG
J Green
Feb 4, 2026
2.0
Gave me a brownie when I ordered a chocolate croissant. They also forgot my side.
ES
Elizabeth Scott
Jan 23, 2026
5.0
This is a wonderful Mediterranean restaurant with a Turkish flair. Everything is delicious. My friend had the Turkish pizza & I had the gyro plate. Next time I'm going to get a turkish coffee. Highly recommend.
MM
Megan M
Dec 30, 2025
5.0
I asked for extra croutons for my tomato soup and they gave me some for free. Woooooo!!
MC
Melissa Craig
Dec 30, 2025
5.0
Love the fresh food here and the ample choices. Prices are high so we don't come here often. This is more a special treat for our family if 5.