Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Cary off Cary Towne Blvd and Walnut Street and next to Cary Medical Center.
While many customers praised the friendly and attentive service, there were numerous complaints about long wait times and poor communication from staff.
Food Quality
Feedback on food quality was mixed, with some customers enjoying well-cooked steaks and others reporting issues with overcooked or poorly seasoned dishes.
Management Issues
Several reviews highlighted concerns about management, particularly regarding handling large parties and ensuring food safety for dietary restrictions.
Consistency
Customers noted inconsistencies in food preparation and service, with some visits being excellent while others were disappointing.
MD
Miranda Davenport
3 days ago
5.0
Everything is amazing. I am a server and it's really hard for me to like eating out but I wish I lived closer. On a day trip with my sister.
WW
Whitney Wellons
Jan 3, 2026
2.0
So love the food at outback but the Cary location is one of the worst as far as customer service with take out. We have now ordered curb side take out twice and both times it’s nearly impossible to get anyone on the phone when you do they simply put you on hold immediately and the lines goes dead… so I guess if you are wanting takeout don’t go to this location hopefully the service inside is better but curbside at this location is a battle and not worth the hassle.
LM
Lowell Midkiff
Dec 21, 2025
5.0
My cousin, her partner, and I have been trying some chain restaurants to see how they’re holding up and we had a fantastic time at this Outback location. Service was excellent, cheese fries were perfect, and the steaks and Alice springs chicken were delicious. We will definitely be back!
MC
Miguel Cifuentes
Dec 20, 2025
1.0
HORRIBLE CUSTOMER SERVICE!
I just wanted to have a good steak for my lunch, I sat at the bar, and the bartender never came to take my order, instead he took care of more people that got sat after me, he completely ignored that I was there.
House was not full, can’t imagine how it is when it gets full
Will never come back or recommend it to someone else.
MN
Matt N
Dec 13, 2025
2.0
We came in to grab a meal before going to a sporting event. We were seated with ample time to get to the event, but the food was taking an unreasonable amount of time to come out. When I asked if they had an update the server went in the back to ask. When he came back he noted they were really sorry but they were trying to get the food out for a table of 20 first and that our food would be 10 minutes longer.
We had to leave….didnt even comp my $5 dollar beer. Place was obviously poorly managed and the communication about our meals could’ve come sooner. Giant waste of time.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Cary?
Outback Steakhouse in Cary is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Does Outback Steakhouse offer gluten-free menu options?
Yes, Outback Steakhouse offers several gluten-free menu items. You can view their gluten-free options on their website.
What pickup and delivery options are available at Outback Steakhouse?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a happy hour at Outback Steakhouse, and when is it?
Yes, happy hour is available every day from 4:00 PM to 6:00 PM.
What dress code should I expect when dining at Outback Steakhouse?
The dress code is casual, so you can come comfortable.
What payment methods does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Does Outback Steakhouse serve alcohol and have a bar on site?
Yes, Outback Steakhouse serves liquor, cocktails, beer, and wine, and also features a bar on-site.
Where is Outback Steakhouse located in Cary and what are some nearby places?
Outback Steakhouse is located at 901 Walnut Street in Cary, NC, next to Cary Medical Center. Nearby places include A Better Day Massage, Cary Speech Services, and Walnut Street Animal Hospital which you might visit before or after dining.
What nearby services can I access around Outback Steakhouse in Cary?
Near Outback Steakhouse, you can find services like massage therapy at All That's Kneaded with Christine Chordej, financial services at The Family Advantage Group, and dental care at Crabtree Endodontics and PreservEndo Cary.
Are there nearby places for quick meals or snacks close to Outback Steakhouse?
Yes, nearby you can find Shorties Out of Sight Cafe and Penn Station East Coast Subs for a quick bite before or after your meal at Outback Steakhouse.