Outback Steakhouse

4.2
2896 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Cary off Cary Towne Blvd and Walnut Street and next to Cary Medical Center.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
901 Walnut Street, Cary, NC
27511, United States

Hours

Reviews

4.2
2,896 reviews
5 stars
1,785
4 stars
556
3 stars
212
2 stars
144
1 star
199

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and attentive service, there were numerous complaints about long wait times and poor communication from staff.

Food Quality

Feedback on food quality was mixed, with some customers enjoying well-cooked steaks and others reporting issues with overcooked or poorly seasoned dishes.

Management Issues

Several reviews highlighted concerns about management, particularly regarding handling large parties and ensuring food safety for dietary restrictions.

Consistency

Customers noted inconsistencies in food preparation and service, with some visits being excellent while others were disappointing.
  • MD
    Miranda Davenport
    3 days ago
    5.0
    Everything is amazing. I am a server and it's really hard for me to like eating out but I wish I lived closer. On a day trip with my sister.
  • WW
    Whitney Wellons
    Jan 3, 2026
    2.0
    So love the food at outback but the Cary location is one of the worst as far as customer service with take out. We have now ordered curb side take out twice and both times it’s nearly impossible to get anyone on the phone when you do they simply put you on hold immediately and the lines goes dead… so I guess if you are wanting takeout don’t go to this location hopefully the service inside is better but curbside at this location is a battle and not worth the hassle.
  • LM
    Lowell Midkiff
    Dec 21, 2025
    5.0
    My cousin, her partner, and I have been trying some chain restaurants to see how they’re holding up and we had a fantastic time at this Outback location. Service was excellent, cheese fries were perfect, and the steaks and Alice springs chicken were delicious. We will definitely be back!
  • MC
    Miguel Cifuentes
    Dec 20, 2025
    1.0
    HORRIBLE CUSTOMER SERVICE! I just wanted to have a good steak for my lunch, I sat at the bar, and the bartender never came to take my order, instead he took care of more people that got sat after me, he completely ignored that I was there. House was not full, can’t imagine how it is when it gets full Will never come back or recommend it to someone else.
  • MN
    Matt N
    Dec 13, 2025
    2.0
    We came in to grab a meal before going to a sporting event. We were seated with ample time to get to the event, but the food was taking an unreasonable amount of time to come out. When I asked if they had an update the server went in the back to ask. When he came back he noted they were really sorry but they were trying to get the food out for a table of 20 first and that our food would be 10 minutes longer. We had to leave….didnt even comp my $5 dollar beer. Place was obviously poorly managed and the communication about our meals could’ve come sooner. Giant waste of time.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.