Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers reported issues with food quality, including cold items, incorrect orders, and complaints about freshness.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and concerns about food safety.
Management Issues
Several reviews mentioned poor management practices, including rude behavior from managers and lack of staff training.
AG
Andrew Gluck
2 days ago
1.0
They now want to charge a dollar for water cup after spending $25 on other food and drink. Got order wrong, Manager was extremely helpful and nice though.
KH
Katrina Hayes
5 days ago
1.0
On a previous visit to McDonald's, I witnessed the cook swipe my sandwich bread across the counter before preparing my order.
From my vantage point, he could have been wiping something off onto the bread or wiping something onto it. Either way, that is not acceptable food handling. I cancelled my order.
This is part of a larger pattern of issues across several different McDonald’s locations. Despite multiple concerns being raised, I have experienced difficulty in being contacted by someone from an office, when I was contacted that interaction was unprofessional and combative. When I asked to speak with a manager instead of engaging at that level, I was told one would follow up. No one did. After multiple follow ups I was contacted by Lester.
When I was finally contacted by a manager named Lester he contacted me regarding the incident above and stated he would send a gift card as a resolution. That follow-through never happened.
This review is a direct request to be contacted by someone in Corporate who can address the totality of these experiences and the repeated lack of accountability.
SS
SoldierVFX
Feb 10, 2026
1.0
Completely would not give me my order after someone else took my order
AV
Ana Velasquez
Jan 31, 2026
1.0
Poor service. We were not treated well, and they didn’t even have napkins.
HB
Hasan Brown
Jan 22, 2026
1.0
I got a Oreo McFlurry and a $5 McChicken Meal Deal with a medium sweet tea. The total was $10.60 and I paid $15. The worker gave me .40¢ and when I questioned her she kept questioning me as if I needed to scam a local McDonalds out of $4 dollars when all I wanted was my appropriately change. I insisted I paid $15 and told her to check the cameras and then she only gave me $3. She then proceeded to give me no drink, and when I asked her she just gave me the cup instead of the sweet tea. The sweet tea was .40¢ and they removed the self serve sweet tea machine so the only way to get sweet tea is by going to the cashier. No english speakers were in the building and it was hard to communicate for customer service. The tables were dirty with leftover food staying on them for 30 minutes. Horrible service with mediocre food and a disappointingly nasty area of eating.
What are the regular operating hours of McDonald's at 869 E Maynard Rd, Cary, NC?
McDonald's at 869 E Maynard Rd, Cary, NC is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.
During what hours is delivery service available at McDonald's Cary location?
Delivery is available every day from 5:30 AM to 10:30 PM.
What delivery options does McDonald's at this location offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at McDonald's in Cary, NC?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
How can I order food from McDonald's at 869 E Maynard Rd online?
You can order online via McDonald's delivery URL at https://mcdonalds.order.online/business/-5579 or through their smart link at https://mcdonalds.smart.link/mjuu1ggdi.
What nearby places can I visit after dining at McDonald's on E Maynard Rd?
After dining, you might visit TJ Maxx for shopping, Cary Dance Productions for a performance, or Planet Fitness for a workout, all located nearby.
Are there nearby grocery and retail stores close to this McDonald's?
Yes, Harris Teeter grocery store and SCRUBS women's clothing store are located near McDonald's for convenient shopping.
What entertainment and specialty shops are close to this McDonald's?
Nearby options include The Gamer's Armory for games and hobbies, and Crown Trophy for gifts and trophies.
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