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Numerous customers reported rude and unprofessional behavior from staff, particularly managers, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and long wait times for food, contributing to customer dissatisfaction.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Food Quality
Feedback indicated that food was often served cold or improperly prepared, with complaints about stale fries and incorrect items.
Management Issues
Reviews pointed to poor management practices, including lack of staff training and inadequate customer service response.
JP
Jennifer Palmer
2 days ago
2.0
Went through the drive thru. Order was taken but slight attitude over the speaker. Then went to first window and the young gentleman was kind rude and didn’t say anything other than the total to pay. No receipt given or asked if I wanted one.
Young gentleman working the second window didn’t speak at all, just handed me my food and looked away while doing so.. I know I am probably 20years older than this kids but seriously .. saying good morning and have a great day with a 😃 go along way in my book.
But that sausage egg with cheese biscuit just might have made up for it!! 👏🏼
KM
Kyle Marshall
6 days ago
2.0
They will sell non made to order food from the previous dinner shift. Ordered 2 Mcdoubles at 10:35AM. Received two very old (5+hour) heat lamp baked burgers. You can tell when a burger has been sitting for while, and why would it have been sitting if they just begun serving lunch? Because it was from the prior dinner shift. Please do better
HH
Hannah
Nov 16, 2025
3.0
The person taking my order had the hardest time putting it in the computer,l when I ordered a meal, I finally gave up and paid more than I needed to to just have it be over with
AD
Alex DiPeppe
Nov 14, 2025
1.0
Forgot half of my food and then THREW AWAY the correct food just to remake one burger??? Gave me an attitude the whole time like I was the one who messed up the order
DB
doud ben
Oct 27, 2025
1.0
I had a really bad experience today and last time with the manager Bob Packer. she was really rude with bad attitude and no respect for the customer . She told me I’m the manager not your slave and she left me hanging like no body is there while I just came to pickup my order with my kids. She make someone else taking again my order after she canceled my order and left me. The order was cold with no sauce. Not deserving to be a manager with her disrespectful attitude especially front of my kids I felt humiliated Never coming back.
What are the regular operating hours of McDonald's at 869 E Maynard Rd, Cary, NC?
McDonald's at 869 E Maynard Rd, Cary, NC is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.
During what hours is delivery service available at McDonald's Cary location?
Delivery is available every day from 5:30 AM to 10:30 PM.
What delivery options does McDonald's at this location offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at McDonald's in Cary, NC?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
How can I order food from McDonald's at 869 E Maynard Rd online?
You can order online via McDonald's delivery URL at https://mcdonalds.order.online/business/-5579 or through their smart link at https://mcdonalds.smart.link/mjuu1ggdi.
What nearby places can I visit after dining at McDonald's on E Maynard Rd?
After dining, you might visit TJ Maxx for shopping, Cary Dance Productions for a performance, or Planet Fitness for a workout, all located nearby.
Are there nearby grocery and retail stores close to this McDonald's?
Yes, Harris Teeter grocery store and SCRUBS women's clothing store are located near McDonald's for convenient shopping.
What entertainment and specialty shops are close to this McDonald's?
Nearby options include The Gamer's Armory for games and hobbies, and Crown Trophy for gifts and trophies.