Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.5
1,056 reviews
5 stars
221
4 stars
144
3 stars
101
2 stars
101
1 star
489
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Consistency
Many reviews highlighted issues with food quality, such as incorrect items, stale food, and inconsistent preparation.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Management Issues
There were multiple mentions of ineffective management and lack of staff training, leading to a negative customer experience.
Customer Experience
Overall, many customers expressed dissatisfaction with their experiences, indicating a need for significant improvements at this location.
- CBCherie Billingsley4 days ago1.0The girl who packs orders on front lines is dismissive, and shows irritation whenever people ask for sauce. Mind you it’s her job…
- JFJames FlowersNov 12, 20255.0Ordered online for a family of 8 and came out prompt and exact
- MMMonica MarionNov 7, 20251.0Don’t have me pull up and serve me cold fries. Ugh
- JRJoe RobertoOct 25, 20251.0Slowest McDonald’s of all time! Manager/Shift leader had terrible communication with the associates, repeating himself over and over. Kept telling customers “we’re doing the best we can”, obviously not true since other McDonald’s all over the area can get food right the first time and much quicker. Based on other reviews, I see here it looks like it’s time for a change in leadership at this McDonald’s. Edit; at the top everything off this quick carry out McDonald’s stop that took nearly 30 minutes making me late… Once we got on the car and down the road, found out that they of course messed up the order.
- MSMatthew ShinOct 21, 20251.0Service is terrible. I used the mobile app and upon arrival they stated that it didn’t go through even tho I payed. This isn’t the first time this happened and the only response I had gotten was to re pay and re order the food which I did. The manager on duty was extremely rude and even grabbed my phone out of my hand to see for herself. It took me 45 minutes to get a refund. FORTY FIVE MINUTES. Terrible service and terrible management.
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available?
The drive-thru is open daily from 6:00 AM to 11:00 PM, offering convenience for customers on the go.
Can I order food for delivery from this McDonald's?
Yes, delivery is available every day from 6:00 AM to 10:59 PM.
What delivery and pickup options does this McDonald's support?
Services include curbside pickup, delivery, same day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order McDonald's food using a mobile device?
You can order via the McDonald's App available on the Apple App Store and Google Play Store or through their smart link ordering URL.
Does this McDonald's location have amenities like WiFi or mobile ordering?
Yes, it offers services such as drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is this McDonald's located?
It is located at 4980 Cary Glen Boulevard, Cary, NC 27519, United States.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Spring Kitchen (Chinese/Asian), Ricci’s (Pizza), Los Tres Magueyes (Mexican), Andia’s Homemade Ice Cream, and Dunkin' for coffee and donuts.
What local services are near McDonald's that might be useful to customers?
Nearby services include Green Level Animal Hospital for pet care, Great Clips and J & F Gemelli for hair and beauty, and Results Physiotherapy Cary for health needs.