Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,016 reviews
5 stars
355
4 stars
224
3 stars
151
2 stars
80
1 star
206
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times, particularly during peak hours, with some experiencing waits of over 30 minutes.
Staff Friendliness
While some reviews praised the friendliness of the staff, others noted inconsistency in employee attitudes, with some customers experiencing rude service.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, leading to frustration among regular customers.
Cleanliness
The cleanliness of the dining area received mixed reviews, with some customers noting unclean tables and others praising the overall sanitation.
Food Quality
Food quality was generally described as acceptable, but there were complaints about cold or improperly prepared items.
- TEThe Spectrum Entertainment3 days ago5.0Thankyou ❤️ Food was great and Fast
- SBSagar Bhosale3 days ago5.0Good food and service
- KGKiran Kumar G4 days ago1.0Small fires were served after ordering Large fries. Explicitly asked for Ketchup and yet not a single packet was provided.
- RBRichard Bradshaw6 days ago1.0Final straw for this location. Food orders are constantly wrong. Bread is stale. Employees are rude. Plenty of other places to eat. This location needs to go out of business or get better management.
- MMMichelle McKinleyDec 2, 20251.0I went to this McDonald’s on December 2nd around 4:00ish in the afternoon. Ordered what I always get, as I am a regular at this location due to its proximity to my home, which was a QPC large meal and a McCrispy large meal. I asked for them to be salted extra at the window, and was directed to a drive thru wait stop. I waited probably 10-15 minutes in the spot while they prepared my food, and when I got my food the fries had zero salt on them. So I go back around the drive-thru, explain that I got no salt on my fries and requested new ones, I go back through the drive thru line and explain my predicament to a good employee named Elliott. He offered to give me salt packets to which I just requested new fries, and after that I was handed a new bag of fries from a manager by the name of Emily, and as they were handed to Elliott the manager even said ‘these are the no salt fries’ as he passed them to me. So I sat there stunned for a moment because I had asked for extra salt, and it was only one fry instead of both for the meals I had purchased. I was yet again redirected to the takeout drive thru spot, and I sat for another 10-15 minutes before deciding that having to wait that long for new fries was ridiculous. Normally if this was a once or twice situation that would be fine, but I’m going to this McDonald’s at least once a week. And this exact situation has happened 10 or so times over the past two months. This is frustrating because I’m spending money and either getting my fries ice cold without any salt, or warm without any salt. They took down their customer complaints phone number on the drive thru window, so I can only do this review.
Frequently Asked Questions About McDonald's
What are the hours of operation for McDonald's drive-thru at 4801 SW Cary Pkwy, Cary, NC?
The drive-thru is open daily from 6:00 AM to 11:00 PM.
When can I order delivery from McDonald's at this location?
McDonald's delivers daily from 6:00 AM to 10:30 PM.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at McDonald's on SW Cary Pkwy?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I earn rewards or get special offers at this McDonald's?
You can join MyMcDonald's Rewards to earn points for free food and access mobile offers via the McDonald's app.
Is there a mobile app available to order from McDonald's at Cary, NC?
Yes, you can use the McDonald's App available on iOS and Android to order and access rewards.
Does this McDonald's location have WiFi and drive-thru services?
Yes, it offers both drive-thru service and free WiFi for customers.
What nearby banking options are available near McDonald's at 4801 SW Cary Pkwy?
Nearby banks include First Citizens Bank, First National Bank, PNC, and Pinnacle Financial Partners for your financial needs.
Are there any wellness or medical facilities close to this McDonald’s location?
Yes, nearby wellness and medical services include Indiva Spa & Wellness, Lowery Smiles dental clinic, Kiran Grewal MD, and Cary Oral Surgery.
What transportation or financial services are accessible near this McDonald’s?
You can find the RockItCoin Bitcoin ATM and Amoco gas station nearby, useful for ATM withdrawals, currency exchange, and fueling your vehicle.