Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over dismissive attitudes and poor handling of orders.
Order Accuracy
Several customers reported issues with incorrect orders, missing items, and food quality, indicating a need for improvement in order accuracy.
Food Quality
Feedback varied on food quality, with some praising freshness while others complained about cold or improperly cooked items.
Cleanliness
While some customers noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions and poor food handling.
Service Speed
Many reviews mentioned slow service, particularly in the drive-thru, leading to long wait times for customers.
CS
Courtney Sgroi
Dec 20, 2025
2.0
So I ordered on the app and my payment went through but when I told the cashier my order code, he first couldn't understand what I said so I had to repeat it 5 times. Then when he finally got it correct, he said it didn't go through when my app CONFIRMED it. He told me that you all can't really control what the app does and I get that, but he talked very dismissively towards me and like I should already know the app has issues. So I just paid $8 on the app for nothing.
JT
Jaquanda Taylor
Dec 9, 2025
5.0
Pretty good food, fresh. Service really good
AA
Andrew
Dec 8, 2025
1.0
Extremely rude and unprofessional staff. Waited in one of two lines for forever while the other line had orders taken. When I explained this as my the lady finally came on the speaker, thaw immediately got argumentative and defensive to me and did nothing to make the situation right. Do yourself a favor and go literally anywhere else in the surrounding area.
CO
Chris Okain
Dec 6, 2025
1.0
**UPDATE: AND THEY DIDNT PUT 6 NUGGETS IN MY KIDS HAPPY MEAL, literally never going back there" We ordered 1 big Mac meal, a 10 piece nugget meal and a 6 peice kids meal online. I was asked to pull forward in the drive thru and say in my car for 15 minutes before I got tired of waiting and went inside. This is the second time something like this at this location has happened. Pitiful customer service by this place. 20+ minutes for this order is unreal.
DK
Devin Knight
Nov 27, 2025
1.0
I guess the store chooses to close whenever they want to because they were closed an hour prior to stated closing time.
What are the regular hours of operation for McDonald's at 3494 Kildaire Farm Rd, Cary?
McDonald's is open daily from 5:45 AM to 11:00 PM.
Does McDonald's at this location offer drive-thru service?
Yes, the drive-thru is open daily from 5:45 AM to 11:00 PM.
What delivery options does McDonald's provide?
McDonald's offers delivery from 6:00 AM to 10:59 PM every day, including curbside pickup, same-day delivery, and no-contact delivery.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's app available on the App Store and Google Play Store.
What payment methods are accepted at McDonald's 3494 Kildaire Farm Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's location?
Yes, WiFi is one of the available services at this McDonald's.
What is the price range at McDonald's in Cary, NC?
The price range is one, indicating affordable pricing.
Are there any nearby coffee shops where I can go before or after visiting McDonald's?
Yes, Starbucks, a popular coffee shop and smoothie bar, is nearby and a great place to visit before or after your meal.
What shopping centers are near the McDonald's at 3494 Kildaire Farm Rd?
Millpond Village shopping center is nearby, providing additional shopping options for visitors.
Are there other dining options close to this McDonald's location?
Yes, nearby dining options include Havana Spin (Latin American and smoothie bar), Papi's Cuban Cafe, Thai Lotus (Thai and Asian cuisine), and Jersey Mike's Subs for sandwiches and fast food.