Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality varied significantly, with some praising friendly staff while others reported rude and unhelpful interactions.
Food Quality
Food quality was inconsistent, with reports of cold, undercooked, or incorrect orders, leading to dissatisfaction among many customers.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions and poor food handling.
Speed of Service
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported frequently.
Management Issues
Several customers expressed concerns about management practices, including employee treatment and lack of accountability for service failures.
IC
Isaac Charles
Nov 9, 2025
3.0
It's McDonald's.
RH
Richard Harken
Oct 24, 2025
5.0
McDonald's claims the prize as the longest holiday in the world and the workers are out here making it all run smoothly. I walk in here and the store is all clean, the food is all fresh and good portions, and the attitudes are great. If I had some money, I'd tip them all with the savings from the promotion. This staff is on top of it. W McDonald's.
LS
Luke Syvinski
Oct 10, 2025
1.0
McDonald’s, Cary NC: A Rough Experience in Fast Food
My visit to the McDonald’s in Cary, North Carolina was a letdown from start to finish. The service felt rushed and unfriendly, and the order came out completely wrong—it was hard to tell the difference between the fish sandwich and the hamburger, which says a lot about the quality that day.
Fast food doesn’t have to mean careless food, but that’s how it felt here. Between the mix-ups and the attitude at the counter, this location needs serious improvement in both accuracy and customer service.
Until that happens, it’s one I’ll be driving past.
JL
Jeremy Land
Aug 27, 2025
5.0
It's McDonald's.
DW
Devon Witek
Aug 14, 2025
1.0
Someone in the kitchen must’ve smoked a cigarette and then returned to touching food with their hands without watching. Our food literally tasted like cigarette.
What are the regular hours of operation for McDonald's at 3494 Kildaire Farm Rd, Cary?
McDonald's is open daily from 5:45 AM to 11:00 PM.
Does McDonald's at this location offer drive-thru service?
Yes, the drive-thru is open daily from 5:45 AM to 11:00 PM.
What delivery options does McDonald's provide?
McDonald's offers delivery from 6:00 AM to 10:59 PM every day, including curbside pickup, same-day delivery, and no-contact delivery.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's app available on the App Store and Google Play Store.
What payment methods are accepted at McDonald's 3494 Kildaire Farm Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's location?
Yes, WiFi is one of the available services at this McDonald's.
What is the price range at McDonald's in Cary, NC?
The price range is one, indicating affordable pricing.
Are there any nearby coffee shops where I can go before or after visiting McDonald's?
Yes, Starbucks, a popular coffee shop and smoothie bar, is nearby and a great place to visit before or after your meal.
What shopping centers are near the McDonald's at 3494 Kildaire Farm Rd?
Millpond Village shopping center is nearby, providing additional shopping options for visitors.
Are there other dining options close to this McDonald's location?
Yes, nearby dining options include Havana Spin (Latin American and smoothie bar), Papi's Cuban Cafe, Thai Lotus (Thai and Asian cuisine), and Jersey Mike's Subs for sandwiches and fast food.