McDonald's

3.5
846 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3494 Kildaire Farm Rd, Cary, NC
27518, United States

Hours

Reviews

3.5
846 reviews
5 stars
307
4 stars
194
3 stars
138
2 stars
59
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly staff while others reported rude and unhelpful interactions.

Food Quality

Food quality was inconsistent, with reports of cold, undercooked, or incorrect orders, leading to dissatisfaction among many customers.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions and poor food handling.

Speed of Service

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported frequently.

Management Issues

Several customers expressed concerns about management practices, including employee treatment and lack of accountability for service failures.
  • IC
    Isaac Charles
    Nov 9, 2025
    3.0
    It's McDonald's.
  • RH
    Richard Harken
    Oct 24, 2025
    5.0
    McDonald's claims the prize as the longest holiday in the world and the workers are out here making it all run smoothly. I walk in here and the store is all clean, the food is all fresh and good portions, and the attitudes are great. If I had some money, I'd tip them all with the savings from the promotion. This staff is on top of it. W McDonald's.
  • LS
    Luke Syvinski
    Oct 10, 2025
    1.0
    McDonald’s, Cary NC: A Rough Experience in Fast Food My visit to the McDonald’s in Cary, North Carolina was a letdown from start to finish. The service felt rushed and unfriendly, and the order came out completely wrong—it was hard to tell the difference between the fish sandwich and the hamburger, which says a lot about the quality that day. Fast food doesn’t have to mean careless food, but that’s how it felt here. Between the mix-ups and the attitude at the counter, this location needs serious improvement in both accuracy and customer service. Until that happens, it’s one I’ll be driving past.
  • JL
    Jeremy Land
    Aug 27, 2025
    5.0
    It's McDonald's.
  • DW
    Devon Witek
    Aug 14, 2025
    1.0
    Someone in the kitchen must’ve smoked a cigarette and then returned to touching food with their hands without watching. Our food literally tasted like cigarette.

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 3494 Kildaire Farm Rd, Cary?

McDonald's is open daily from 5:45 AM to 11:00 PM.

Does McDonald's at this location offer drive-thru service?

Yes, the drive-thru is open daily from 5:45 AM to 11:00 PM.