McDonald's

3.5
852 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3494 Kildaire Farm Rd, Cary, NC
27518, United States

Hours

Reviews

3.5
852 reviews
5 stars
308
4 stars
194
3 stars
138
2 stars
60
1 star
152

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over dismissive attitudes and poor handling of orders.

Order Accuracy

Several customers reported issues with incorrect orders, missing items, and food quality, indicating a need for improvement in order accuracy.

Food Quality

Feedback varied on food quality, with some praising freshness while others complained about cold or improperly cooked items.

Cleanliness

While some customers noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions and poor food handling.

Service Speed

Many reviews mentioned slow service, particularly in the drive-thru, leading to long wait times for customers.
  • CS
    Courtney Sgroi
    Dec 20, 2025
    2.0
    So I ordered on the app and my payment went through but when I told the cashier my order code, he first couldn't understand what I said so I had to repeat it 5 times. Then when he finally got it correct, he said it didn't go through when my app CONFIRMED it. He told me that you all can't really control what the app does and I get that, but he talked very dismissively towards me and like I should already know the app has issues. So I just paid $8 on the app for nothing.
  • JT
    Jaquanda Taylor
    Dec 9, 2025
    5.0
    Pretty good food, fresh. Service really good
  • AA
    Andrew
    Dec 8, 2025
    1.0
    Extremely rude and unprofessional staff. Waited in one of two lines for forever while the other line had orders taken. When I explained this as my the lady finally came on the speaker, thaw immediately got argumentative and defensive to me and did nothing to make the situation right. Do yourself a favor and go literally anywhere else in the surrounding area.
  • CO
    Chris Okain
    Dec 6, 2025
    1.0
    **UPDATE: AND THEY DIDNT PUT 6 NUGGETS IN MY KIDS HAPPY MEAL, literally never going back there" We ordered 1 big Mac meal, a 10 piece nugget meal and a 6 peice kids meal online. I was asked to pull forward in the drive thru and say in my car for 15 minutes before I got tired of waiting and went inside. This is the second time something like this at this location has happened. Pitiful customer service by this place. 20+ minutes for this order is unreal.
  • DK
    Devin Knight
    Nov 27, 2025
    1.0
    I guess the store chooses to close whenever they want to because they were closed an hour prior to stated closing time.

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 3494 Kildaire Farm Rd, Cary?

McDonald's is open daily from 5:45 AM to 11:00 PM.

Does McDonald's at this location offer drive-thru service?

Yes, the drive-thru is open daily from 5:45 AM to 11:00 PM.