McDonald's

3.5
2589 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1831 Walnut St, Cary, NC
27511, United States

Hours

Reviews

3.5
2,589 reviews
5 stars
929
4 stars
555
3 stars
395
2 stars
213
1 star
497

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing long wait times and rude staff, while others praised friendly and attentive service.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and confusion at the drive-thru, leading to customer frustration.

Food Quality

Feedback varied on food quality, with some customers enjoying hot and fresh meals, while others received cold or undercooked items.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and unexpected charges, such as for water, which they felt were unreasonable.

Cleanliness

While some customers noted the restaurant's cleanliness, others reported messy conditions and poor hygiene practices.
  • BG
    Bill Green
    1 day ago
    4.0
    As far as McDonalds go this is a good one.
  • K
    #ToughAct2Follow Knight
    5 days ago
    1.0
    Managers and employees needs to be replaced by people willing to work and cater to people who spends their monies at this awful place of business. No one gives a damn about their job
  • AJ
    Andrew Jeffries
    Nov 17, 2025
    1.0
    Employees had location closed and was not answering on the speaker I saw them inside and there was no visible sign of them being closed very disappointing
  • CJ
    Charisse James
    Oct 29, 2025
    5.0
    I just left this location and my order was accurate. Most importantly, my food was hot and fresh! Nothing worst than cold fries! I enjoyed my double cheeseburger and my fries!
  • BS
    Brandon Stout
    Oct 26, 2025
    1.0
    After being charged for 3 drinks when I get to the window to get my food, they only handed me two drinks. She wanted me to pay again for my large drink. Both drinks that I did get were wrong. After trying to explain to lady at the window that I’m missing a drink 4 times 4 different ways she still continued to tell me that she took my order and I didn’t order 3 drinks. Had she just given me my receipt and actually looked at it. Needless to say I had to drive 10 minutes down the road and order my drinks all over again. The hash browns were gross and hard as a rock! I would never return to this location!

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours every day of the week, from Monday through Sunday.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24 hours a day, seven days a week.