Brand Certified
McDonald's
3.5(2619 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1831 Walnut St, Cary, NC
27511, United States
Certified by McDonald's • Mar 01, 2026
(919) 233-0080
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
2,619 reviews
5 stars
942
4 stars
559
3 stars
396
2 stars
215
1 star
507
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some experiencing friendly and attentive staff while others faced rude and unhelpful interactions.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
The restaurant received praise for its cleanliness, particularly in the bathrooms, although some noted areas that needed attention.
Wait Times
Many customers complained about long wait times, both in the drive-thru and inside the restaurant, affecting their overall experience.
Pricing Issues
Several reviews mentioned dissatisfaction with pricing, particularly regarding charges for items like water that are typically free at other locations.
- JSJose Sattler5 days ago2.0Place empty and dirty all over, plenty of people working to keep the place clean at night!
- T5TB 51615 days ago1.0I’m not really sure why I needed to enter a number at the kiosk, when all you do is shout out the numbers from the front near the cash registers for me to go get my food. Seems like that is extremely counterproductive on many levels.
- DDDanielle DavisFeb 21, 20261.0Came to this McDonald’s to get something something to eat and as soon as I walked in I fell so to the floor being wet from it raining ..While it did have wet signs up when I informed the manager she acted like she didn’t care and that it wasn’t important so unprofessional and will not return
- JGJ GFeb 15, 20265.0always good customer service, kid at the window tonight at 9:30 was super friendly.
- BHBouri HayatFeb 7, 20261.0Worst service and worst treatment ever. I went there with my son in the evening, and the place was not busy at all. The staff member was rude and nervous the entire time, as if she did not want to serve us. I asked for water with my order, but instead of giving me a bottle, they charged me $1.08 for a cup of tap water, even though they saw my young child crying because he was thirsty. On top of that, my order was wrong. They did not add tomatoes as I requested, but I was still charged the full price. I do not recommend this place. Personally, I will take my son to another place next time. Very bad service.
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's is open 24 hours every day of the week, from Monday through Sunday.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's offers drive-thru service 24 hours a day, seven days a week.
What types of services are available for ordering at this McDonald's?
Customers can use curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering from this McDonald's?
Yes, you can order through the McDonald's App available on both the Apple App Store and Google Play Store.
Where is this McDonald's located?
This McDonald's is located at 1831 Walnut St, Cary, NC 27511, United States.
Can you provide a link to view the full menu for this McDonald's?
Yes, the full menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I earn rewards or get deals at this McDonald's?
You can earn points for free food through MyMcDonald's Rewards; more information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby fast food restaurants are near this McDonald's where I can find alternative meal options?
Nearby fast food restaurants include Chick-fil-A, BurgerFi, and Bob Evans, offering a variety of dining choices around McDonald's location.
Are there any nearby places where I can relax or enjoy outdoor activities before or after visiting McDonald's?
Yes, Hanging Rock Park Lake Dam is a nearby attraction where customers can enjoy nature and outdoor recreational activities before or after their visit.
What nearby retail stores could I visit when coming to or after dining at McDonald's?
Nearby retail stores include Pier 1 Imports, Ashley, hhgregg, Verizon, Lowe's Home Improvement, and Men's Wearhouse, providing a variety of shopping options.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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