Jimmy John's

3.8
316 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1904 NW Maynard Rd, Cary, NC
27513, United States

Hours

Reviews

3.8
316 reviews
5 stars
150
4 stars
77
3 stars
25
2 stars
17
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Feedback on staff was mixed; while some customers praised friendly and proactive service, others reported rude interactions and unprofessional behavior.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders, missing items, and inconsistent sandwich quality.

Speed of Service

Many customers expressed disappointment with slow service and delivery times, contradicting the 'freaky fast' promise.

Food Quality

While some customers enjoyed fresh and tasty sandwiches, others reported issues with stale bread and insufficient toppings.

Cleanliness

The restaurant was generally noted as clean, but some customers raised concerns about hygiene practices among staff.
  • TP
    Tommy Pensyl
    Dec 15, 2025
    5.0
    Staff was present, pleasant and proactive
  • JF
    Jam Flex
    Oct 27, 2025
    1.0
    Been here several times for lunch break. Always takes 15 for a cold sub
  • SW
    Stephen Williams
    Oct 26, 2025
    3.0
    Not fast like they used to be. What a disappointment.
  • EE
    Edensol
    Oct 15, 2025
    5.0
    Great sandwiches, short wait, and a clean restaurant. Not much to say, but it's a great place to eat!
  • MM
    maeow
    Oct 9, 2025
    1.0
    I order from this JJ location quite frequently. Today however, when I tried to order, I encountered very unprofessional and rude service by I guy spoke poor English and he also had major difficulties of understanding English. He even claimed to be the manager when I asked to speak to the manager… At that point I just walked out. I have never seen this person before at this location. Not sure when I will be back.