Dunkin'

2.8
366 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cary, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10030 Green Level Church Rd, Cary, NC
27519, United States

Hours

Reviews

2.8
366 reviews
5 stars
112
4 stars
38
3 stars
27
2 stars
29
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff behavior.

Inventory Issues

Many reviews highlighted consistent inventory problems, with items like donuts and bagels often unavailable.

Staff Friendliness

While some customers praised the friendliness of certain staff members, others noted a lack of professionalism and poor customer interaction.

Food Quality

Several customers expressed dissatisfaction with the quality of food and drinks, mentioning stale items and incorrect orders.

Operational Efficiency

The location was criticized for slow service and operational inefficiencies, including locked doors during open hours and unresponsive staff.
  • S2
    Scores 2020
    Nov 17, 2025
    1.0
    After I completed my payment, the representative informed me, in a very rude manner and in front of my children, that most of the donuts I ordered were out of stock. I will not be returning to this store.
  • VV
    Victor Vargas
    Nov 8, 2025
    5.0
    Great service
  • RM
    Rakesh Mehra
    Sep 13, 2025
    1.0
    The order they gave was wrong. Egg wrap was fully burnt. They missed a fried Egg in my order.
  • MK
    Maigan Kennedy
    Sep 10, 2025
    2.0
    Serious inventory issues every visit.
  • GH
    G H
    Sep 2, 2025
    5.0
    The best Dunkin by far. All staff is extremely friendly and quick to get orders completed. I have been a regular for a few years now and more confident the past few months, Sharron (I BELIVE IS HER NAME) is so kind and all the staff as well. Any negative reviews had a bad day because they are the best! I sadly moved out of the area but will always go back to this Dunkin.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Cary, NC?

Dunkin' in Cary, NC is open Monday to Friday from 5:00 AM to 6:00 PM, and on weekends from 6:00 AM to 6:00 PM.

Does Dunkin' in Cary offer drive-thru service?

Yes, this Dunkin' location provides drive-thru service for convenient ordering.