Dunkin'

4.0
430 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cary, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2740 NC Hwy 55, Cary, NC
27519, United States

Hours

Reviews

4.0
430 reviews
5 stars
235
4 stars
86
3 stars
27
2 stars
24
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Product Quality

Many customers expressed dissatisfaction with the quality of food and drinks, citing stale donuts and poorly made coffee.

Service Speed

Several reviews mentioned slow service, particularly during busy times, leading to long wait times for orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences with service and product quality.
  • BB
    Brooke
    Dec 12, 2025
    1.0
    Avoid the drive-thru at all costs! My brother went through and couldn’t even order for the both of us before being cut off and told to pull forward. Their customer service needs some serious work like other reviews have mentioned. Only come through if you’re a psychic that knows what they have in stock and can order at the speed of light.
  • SV
    Sandy V
    Dec 9, 2025
    1.0
    Worst coffee on street
  • JJ
    Jennifer
    Dec 2, 2025
    1.0
    I'm seriously disappointed! Getting coffee and food out is a treat or it's supposed to be. I can't believe what I paid for and what I got. Not to mention this is fast food and the prices are ridiculous but to pay 5:39 a each for two medium hot signature lattes and they are both not hot no whip cream with whatever is on the picture on the sign and it's not even filled up is unacceptable! Such a waste of money.
  • AS
    Ariel Smallwood
    Nov 22, 2025
    1.0
    Worst location ever. Staff do not speak or greet and always have an attitude when you ask a question after waiting 15 MINUTES for an order that was placed online. This is the tired time that I have been here with the same attitude given. Horrible.
  • EB
    Eddrena Barr
    Nov 8, 2025
    1.0
    This establishment is horrendous, the lack of professionalism and customer service is astounding!!!! I am not surprised though because the manager Abby was the source of the unprofessionalism and common decency! After getting my order wrong, Abby’s attitude was that she couldn’t be bothered as I was an inconvenience and not worthy of her time to get my order right! After spending my hard earned dollars you would think I would be treated with some common courtesy!!!! Stay a way if you want to be treated with respect you won’t find it at this DD! Never coming here again!!!!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Cary, NC?

Dunkin' in Cary, NC is open from 5:00 AM to 7:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 9:00 PM on Fridays and Saturdays.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.