Customers frequently praised the friendly and helpful staff, though there were complaints about slow service and order inaccuracies.
Food Quality
While many enjoyed the ice cream and some food items, there were numerous reports of poor food quality and incorrect orders.
Cleanliness
The restaurant was often noted for its cleanliness, contributing positively to the overall customer experience.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, leading to frustration among customers.
Value for Money
Some customers felt that the prices were high relative to the portion sizes and quality of food received.
LM
Lowell Midkiff
Dec 21, 2025
5.0
Love a good Dairy Queen! Mostly stop in for blizzards, which are always excellent!
TR
Tamika Robinson
Dec 7, 2025
5.0
Super friendly and the food was delicious
JJ
Jakayla
Oct 23, 2025
1.0
I DON’T recommend coming here. The staff does not wear hairnets when dealing with food which I soon found out after finding a hair in my blizzard. I’ve worked in the food industry before so I know the protocol when it comes to this. Also, the staff weren’t that apologetic or surprised which made question if this is a normal occurrence here.
KB
Kenneth Bryan
Oct 12, 2025
5.0
There are 2 dairy queen's within a 10 minute drive of my house. My recent experiences at the other have been lacking (though not terrible) so I revisitted this location. The food was slightly better here, but even better the attitude of Mallaika and her treatments was among the best of any fast food restaurant I've been in, in the last few years. Kudos to Mallaika and this location's management.
SI
samantha Ivers
Oct 9, 2025
5.0
Went inside for blizzards. Was pleasantly surprised at how clean the restaurant was. Every employee greeted us as we walked in the door and approached the counter. Super quick service, I would definitely go back when I'm in that area.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Cary?
Dairy Queen Grill & Chill is located at 631 Walnut St, Cary, NC 27511-4223, USA.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open Monday to Saturday from 10:30 AM to 10:00 PM, and on Sunday from 11:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location features a drive-thru and outdoor seating, making it convenient for different dining preferences.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly with booster seats, high chairs, rests rooms, free WiFi, and is wheelchair accessible.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/10398/.
Are there any nearby ice cream shops where I can find additional dessert options?
Yes, Andia's Homemade Ice Cream is a nearby ice cream shop offering more dessert choices in the area.
What other dining options near Dairy Queen Grill & Chill are available for customers?
Nearby dining options include Burger King, a fast-food burger restaurant, and Banana Leaf, offering Chinese cuisine, for a variety of meal choices.
Are there any shops or services close to Dairy Queen Grill & Chill that customers might visit?
Nearby, you can find stores and services like BNC Discount Wine for groceries, Performance Bicycle for sports wear, and Gorgeous Nails for beauty treatments.
How can visiting nearby places enhance my experience when I come to Dairy Queen Grill & Chill?
You can enjoy a meal or treat at Dairy Queen and then visit nearby places like Mac's Tavern for drinks, Over The Moon Play Space for kids' activities, or Cary Village Square Shopping Center for shopping.