Dairy Queen Grill & Chill

4.2
942 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
631 Walnut St, Cary, NC
27511-4223, United States

Hours

Reviews

4.2
942 reviews
5 stars
528
4 stars
217
3 stars
97
2 stars
39
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, though there were complaints about slow service and order inaccuracies.

Food Quality

While many enjoyed the ice cream and some food items, there were numerous reports of poor food quality and incorrect orders.

Cleanliness

The restaurant was often noted for its cleanliness, contributing positively to the overall customer experience.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, leading to frustration among customers.

Value for Money

Some customers felt that the prices were high relative to the portion sizes and quality of food received.
  • LM
    Lowell Midkiff
    Dec 21, 2025
    5.0
    Love a good Dairy Queen! Mostly stop in for blizzards, which are always excellent!
  • TR
    Tamika Robinson
    Dec 7, 2025
    5.0
    Super friendly and the food was delicious
  • JJ
    Jakayla
    Oct 23, 2025
    1.0
    I DON’T recommend coming here. The staff does not wear hairnets when dealing with food which I soon found out after finding a hair in my blizzard. I’ve worked in the food industry before so I know the protocol when it comes to this. Also, the staff weren’t that apologetic or surprised which made question if this is a normal occurrence here.
  • KB
    Kenneth Bryan
    Oct 12, 2025
    5.0
    There are 2 dairy queen's within a 10 minute drive of my house. My recent experiences at the other have been lacking (though not terrible) so I revisitted this location. The food was slightly better here, but even better the attitude of Mallaika and her treatments was among the best of any fast food restaurant I've been in, in the last few years. Kudos to Mallaika and this location's management.
  • SI
    samantha Ivers
    Oct 9, 2025
    5.0
    Went inside for blizzards. Was pleasantly surprised at how clean the restaurant was. Every employee greeted us as we walked in the door and approached the counter. Super quick service, I would definitely go back when I'm in that area.

Frequently Asked Questions About Dairy Queen Grill & Chill

What is the address of Dairy Queen Grill & Chill in Cary?

Dairy Queen Grill & Chill is located at 631 Walnut St, Cary, NC 27511-4223, USA.

What are the operating hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open Monday to Saturday from 10:30 AM to 10:00 PM, and on Sunday from 11:00 AM to 10:00 PM.