Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
941 reviews
5 stars
527
4 stars
218
3 stars
96
2 stars
39
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of excellent and poor service, with some praising friendly staff while others experienced slow or incorrect orders.
Cleanliness
Many reviews highlighted the cleanliness of the restaurant, contributing positively to the overall experience.
Food Quality
Feedback on food quality was inconsistent; while some enjoyed the ice cream and certain menu items, others complained about incorrect orders and subpar food.
Customer Experience
Several customers noted positive interactions with staff, but there were also complaints about being asked for tips and issues with order accuracy.
Ice Cream Focus
The ice cream offerings, particularly Blizzards, received consistent praise, often being described as the highlight of the visit.
- JJJakaylaOct 23, 20251.0I DON’T recommend coming here. The staff does not wear hairnets when dealing with food which I soon found out after finding a hair in my blizzard. I’ve worked in the food industry before so I know the protocol when it comes to this. Also, the staff weren’t that apologetic or surprised which made question if this is a normal occurrence here.
- KBKenneth BryanOct 12, 20255.0There are 2 dairy queen's within a 10 minute drive of my house. My recent experiences at the other have been lacking (though not terrible) so I revisitted this location. The food was slightly better here, but even better the attitude of Mallaika and her treatments was among the best of any fast food restaurant I've been in, in the last few years. Kudos to Mallaika and this location's management.
- SIsamantha IversOct 9, 20255.0Went inside for blizzards. Was pleasantly surprised at how clean the restaurant was. Every employee greeted us as we walked in the door and approached the counter. Super quick service, I would definitely go back when I'm in that area.
- DDDavid DoanSep 16, 20252.0Here another place like McDonald’s more worried about there drive thru times than there customers
- TITiffany IveySep 11, 20254.0Good food. Professional, friendly service!
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Cary?
Dairy Queen Grill & Chill is located at 631 Walnut St, Cary, NC 27511-4223, USA.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open Monday to Saturday from 10:30 AM to 10:00 PM, and on Sunday from 11:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location features a drive-thru and outdoor seating, making it convenient for different dining preferences.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly with booster seats, high chairs, rests rooms, free WiFi, and is wheelchair accessible.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/10398/.
Are there any nearby ice cream shops where I can find additional dessert options?
Yes, Andia's Homemade Ice Cream is a nearby ice cream shop offering more dessert choices in the area.
What other dining options near Dairy Queen Grill & Chill are available for customers?
Nearby dining options include Burger King, a fast-food burger restaurant, and Banana Leaf, offering Chinese cuisine, for a variety of meal choices.
Are there any shops or services close to Dairy Queen Grill & Chill that customers might visit?
Nearby, you can find stores and services like BNC Discount Wine for groceries, Performance Bicycle for sports wear, and Gorgeous Nails for beauty treatments.
How can visiting nearby places enhance my experience when I come to Dairy Queen Grill & Chill?
You can enjoy a meal or treat at Dairy Queen and then visit nearby places like Mac's Tavern for drinks, Over The Moon Play Space for kids' activities, or Cary Village Square Shopping Center for shopping.