Brand Certified
Chipotle Mexican Grill
3.8(1013 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
204 Crossroads Blvd, Cary, NC
27518, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(919) 233-8242
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/nc/cary/204-crossroads-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2485
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Cary Crossroads is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.8
1,013 reviews
5 stars
472
4 stars
228
3 stars
93
2 stars
60
1 star
160
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting a lack of attentiveness and care during service.
Food Quality
There were numerous complaints about food quality, including issues with freshness, portion sizes, and incorrect orders, leading to customer dissatisfaction.
Cleanliness
The restaurant's cleanliness was a common concern, with many reviews noting dirty tables, unclean counters, and unsanitary conditions in the bathrooms.
Consistency
While some customers had positive experiences with food and service, many others reported inconsistencies in order accuracy and food preparation across visits.
- MAMegan AFeb 22, 20265.0Very quick service. Clean environment. Really enjoyed seeing them prepping fresh ingredients
- KSKenn SchultzFeb 16, 20261.0no tortillas, are we not a burrito joint. big fail chipotle, very disappointing. clean y'alls counters too.
- MZMaia ZeberanFeb 14, 20261.0I had a terrible experience at this specific Chipotle. My husband and I usually get kids meals when we’re not that hungry but still need a little something for dinner. We ordered our cheese quesadilla kids meals like we usually do with chicken and cheese in the quesadilla, plus 3 sides (one of which was another protein, however this is supposedly included at every other chipotle except this one). The girl who was taking my order told me that “it would cost a little bit extra” to add the meat in the quesadilla, however I didn’t think to ask how much since she said “a little bit.” Had I asked I wouldn’t have ordered it, considering the $5.35 extra for barely half a scoop of chicken in a tiny quesadilla is outrageous. Even though this has never happened before, had they charged me an extra $1/1.50 for the 1/2 scoop, it would have been fine. But, $5.35 for that is pure greed. Times that by 2, and I could have gotten a normal sized bowl with a normal amount of meat. When I approached the manager about it (a kid at the register), he told me that if other chipotles aren't charging me, then it’s “their problem.” How professional! 🤣 I will not be returning to this Chipotle again. Enter at your own risk!
- APAbigail PerkinsFeb 14, 20261.0Don’t come to this chipotle. We all got kid meals I was by myself they didn’t charge me for my extra side of cheese i got protein, rice and peppers. My friend and her husband got chicken in their quesadilla kids meal and a side of chicken they were both charged $5 for their extra protein on top of the $6 kids meal. We have done this before without them charging extra for a 1/3 of a scoop she informed him of this at other chipotle without charge the manager said that’s “their problem.”
- WWWhatisaJaceFeb 14, 20261.0All of the staff were rude and especially the manager and first girl taking my order…Throwing my food down the line. Go to another chipotle..
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Cary Crossroads serve?
Chipotle Mexican Grill serves customizable Mexican menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Cary?
It is located at 204 Crossroads Blvd, Ste 212, Cary, NC 27518, USA.
What are the opening hours of Chipotle Mexican Grill in Cary?
Chipotle is open daily from 10:30 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Cary Crossroads offers both in-store pickup and delivery services.
How can I order food online from Chipotle Cary Crossroads?
You can order online through their website at https://order.chipotle.com/ or use their app available on the Apple App Store.
How can I contact Chipotle Mexican Grill Cary Crossroads for inquiries?
You can reach them by phone at +1 919-233-8242 or by email at Nc.2485.cary@chipotle.com.
Is Chipotle Mexican Grill Cary Crossroads LGBTQ friendly?
Yes, this Chipotle location welcomes LGBTQ customers and is inclusive.
Are there any nearby mobile phone stores close to Chipotle at Cary Crossroads?
Yes, nearby mobile phone stores include GameStop, Cricket Wireless Authorized Retailer, and MobileLink LLC Cary, perfect for customers looking to shop for electronics before or after dining.
What dining options are available near Chipotle Cary Crossroads?
Nearby dining options include Fire Mountain (American), Dickey’s Barbecue Pit, Noodles & Company (Italian), Brunches Cary, CoreLife Eatery, and Gen Korean BBQ House, offering a variety of cuisines to enjoy before or after your visit.
Which other services or stores can I find close to Chipotle Mexican Grill Cary Crossroads?
You can find beauty salons like Nails of Purity and Hairloom Salon, retail stores such as Lowe's Home Improvement and Carter's children's clothing, as well as cafes like Bear Rock Cafe and Starbucks nearby for a well-rounded visit.
Brand Certified Facts from Chipotle Mexican Grill
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