Business Details
About
Mexican Restaurant
Chipotle Cary Crossroads is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,001 reviews
5 stars
466
4 stars
227
3 stars
93
2 stars
61
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and dismissive behavior from staff, leading to a negative dining experience.
Food Quality
There were multiple complaints about food quality, including incorrect orders, poorly prepared items, and unsanitary conditions.
Cleanliness
The restaurant was frequently noted as dirty, with unclean tables and food areas, contributing to customer dissatisfaction.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect preparations.
Pricing Concerns
Customers expressed frustration over rising prices and perceived reductions in portion sizes.
- RSRam s3 days ago5.0Very fast service and generous portions.
- CLCuauhtli Lozada6 days ago4.0One of the better locations i’ve been to.
- RBRachel BenderDec 16, 20252.0I used to love going here, it’s nearby & staff were nice. I hadn’t been in a while, had a free queso & rewards for chips, so my mom & I went for some takeout around 9pm. I’ve never felt so rushed down the line. There were only a couple people ahead of & behind us. When we got to the end I asked for the side & some chips. They bagged up our food & the cashier asked, anything else? I looked at the bag & said no thank you. I told her I wanted to use rewards, I then scanned my phone & she said the total to me a second time. I inserted the card & then she barked “wait you got chips?!” I said yes, we did. As if me & my 77 yo mom were out here trying to steal some chips or I was supposed to know they weren’t on the check. Her attitude & disrespect were totally uncalled for. I tried to relay this feedback using the survey code but it cuts you off after a few sentences. I certainly don’t need to pay $ to be treated like that. We’ll be staying away for a while.
- HCHenry ChinaskiDec 16, 20255.0Really great Chipotle, central location, top service and the usual food
- ASAshlie SteedDec 1, 20252.0This is the second time recently that I’ve had FROZEN food with ice still in it, and I’m really fed up with spending money on it.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Cary Crossroads serve?
Chipotle Mexican Grill serves customizable Mexican menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Cary?
It is located at 204 Crossroads Blvd, Ste 212, Cary, NC 27518, USA.
What are the opening hours of Chipotle Mexican Grill in Cary?
Chipotle is open daily from 10:30 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Cary Crossroads offers both in-store pickup and delivery services.
How can I order food online from Chipotle Cary Crossroads?
You can order online through their website at https://order.chipotle.com/ or use their app available on the Apple App Store.
How can I contact Chipotle Mexican Grill Cary Crossroads for inquiries?
You can reach them by phone at +1 919-233-8242 or by email at Nc.2485.cary@chipotle.com.
Is Chipotle Mexican Grill Cary Crossroads LGBTQ friendly?
Yes, this Chipotle location welcomes LGBTQ customers and is inclusive.
Are there any nearby mobile phone stores close to Chipotle at Cary Crossroads?
Yes, nearby mobile phone stores include GameStop, Cricket Wireless Authorized Retailer, and MobileLink LLC Cary, perfect for customers looking to shop for electronics before or after dining.
What dining options are available near Chipotle Cary Crossroads?
Nearby dining options include Fire Mountain (American), Dickey’s Barbecue Pit, Noodles & Company (Italian), Brunches Cary, CoreLife Eatery, and Gen Korean BBQ House, offering a variety of cuisines to enjoy before or after your visit.
Which other services or stores can I find close to Chipotle Mexican Grill Cary Crossroads?
You can find beauty salons like Nails of Purity and Hairloom Salon, retail stores such as Lowe's Home Improvement and Carter's children's clothing, as well as cafes like Bear Rock Cafe and Starbucks nearby for a well-rounded visit.