Business Details
About
Mexican Restaurant
Chipotle Cary Crossroads is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
992 reviews
5 stars
463
4 stars
225
3 stars
92
2 stars
59
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and dismissive behavior from staff, leading to a negative dining experience.
Food Quality
Many reviews indicated inconsistent food quality, with complaints about undercooked rice, stale chips, and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and floors, contributing to an overall unpleasant atmosphere.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived shrinking portion sizes, leading to a feeling of poor value.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food, indicating that experiences can vary.
- YPYash PatelNov 12, 20251.0The food is like usual chipotle but the short Hispanic girl at the register is so rude. Constantly showing attitude and on multiple occasions has given terrible service. Makes me not want to go to this location.
- AJAndrea JacksonNov 6, 20251.0Ordered from an app. This is the third time I ordered from this location and every single time my order is messed up. Last time I will order online.
- JJJordanOct 25, 20251.0The short hispanic lady that working was very rude, I brought in a drink from outside and said I couldn’t bring it into the restaurant. I asked for no beans I guess she couldn’t understand and gave me beans. The food was okay, but the service was terrible.
- JRJack D RoneyOct 18, 20251.0Prices are up quality is down. And apparently you can only buy quesadillas online. You are not allowed to order inside the store. Watched three groups, including ourselves walk out.
- PCPeck ChayOct 6, 20251.0bad quality….rice not cooked. missing items on orders. this location is not managed well
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Cary Crossroads serve?
Chipotle Mexican Grill serves customizable Mexican menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Cary?
It is located at 204 Crossroads Blvd, Ste 212, Cary, NC 27518, USA.
What are the opening hours of Chipotle Mexican Grill in Cary?
Chipotle is open daily from 10:30 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Cary Crossroads offers both in-store pickup and delivery services.
How can I order food online from Chipotle Cary Crossroads?
You can order online through their website at https://order.chipotle.com/ or use their app available on the Apple App Store.
How can I contact Chipotle Mexican Grill Cary Crossroads for inquiries?
You can reach them by phone at +1 919-233-8242 or by email at Nc.2485.cary@chipotle.com.
Is Chipotle Mexican Grill Cary Crossroads LGBTQ friendly?
Yes, this Chipotle location welcomes LGBTQ customers and is inclusive.
Are there any nearby mobile phone stores close to Chipotle at Cary Crossroads?
Yes, nearby mobile phone stores include GameStop, Cricket Wireless Authorized Retailer, and MobileLink LLC Cary, perfect for customers looking to shop for electronics before or after dining.
What dining options are available near Chipotle Cary Crossroads?
Nearby dining options include Fire Mountain (American), Dickey’s Barbecue Pit, Noodles & Company (Italian), Brunches Cary, CoreLife Eatery, and Gen Korean BBQ House, offering a variety of cuisines to enjoy before or after your visit.
Which other services or stores can I find close to Chipotle Mexican Grill Cary Crossroads?
You can find beauty salons like Nails of Purity and Hairloom Salon, retail stores such as Lowe's Home Improvement and Carter's children's clothing, as well as cafes like Bear Rock Cafe and Starbucks nearby for a well-rounded visit.