About
Mexican Restaurant
Chipotle Cary Kildaire is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
735 reviews
5 stars
343
4 stars
145
3 stars
66
2 stars
68
1 star
113
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food freshness, including dry meat, stale chips, and undercooked ingredients.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and concerns about food safety.
Portion Sizes
Many reviews mentioned inconsistent portion sizes, with some customers feeling shortchanged on ingredients.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and noted good experiences at this location.
- JCJuan CarlosNov 11, 20255.0I want to take a moment to recognize Connor for his incredible kindness and professionalism. His patience, understanding, and genuine care when helping people with special needs truly stand out. It’s rare to meet someone who handles every situation with such grace and compassion. Connor, you are a great man with great patience. May God continue to bless you in everything you do. Chipotle is lucky to have someone like you on their team!
- ERE RobertsNov 10, 20251.0I showed up an hour before they closed and the doors were locked. Everyone was cleaning inside I thought they might open the door after seeing me but they didn’t I ended up going somewhere else.
- JPJennifer PetersenNov 6, 20253.0This location has gone downhill if today was any indication of their norm. Staff was pretty friendly, however the dining room was not clean, ice machine was out of ice, soda was flat, and the food was just OK. This used to be a good location. Hopefully it was just a bad day?
- WMWolf MovingNov 1, 20252.0Walked in the person up front said that they didn’t have rice, even though I saw some on the counter and in the back service area. The guy in the back talking very loudly on his phone informed them to get the rice from the side. They were all yelling at each other and the person serving me seemed high. This is normally my favorite chipotle so I’m disappointed this is the case. Food was also far below usual taste and quality.
- NDNikita DemyanovNov 1, 20251.0Absolutely ridiculous. Ordered online. My burrito was folded in 4…not rolled. A BUTTITO! Folded…lol. 90% rice, Incorrect meat, no queso that I paid for…If you want to eat here you’ll have to go in person and micro manage the staff to do it right. Employees only care to clock in/out and collect a check, not about quality of food.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Cary Kildaire offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 100 Wrenn Dr in Cary?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I order food online from Chipotle Cary Kildaire?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Is Chipotle Mexican Grill Cary Kildaire inclusive and welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers and promotes inclusivity.
Which payment methods are accepted at Chipotle Cary Kildaire?
Chipotle accepts credit cards and gift cards among other payment options.
Can I get catering services at Chipotle in Cary Kildaire?
Yes, Chipotle offers catering and catering delivery services at this location.
What nearby dining options are close to Chipotle Cary Kildaire for dessert or coffee?
Nearby options include Duck Donuts for donuts and coffee, and Goodberry's Frozen Custard for ice cream and frozen treats.
Are there health-focused eateries near Chipotle Cary Kildaire?
Yes, Healthy But Good, a health food restaurant and smoothie/juice bar, is located nearby for nutritious options.
If I'm visiting Chipotle Cary Kildaire, what nearby services can help me with banking or pharmacy needs?
Close by are First National Bank and several ATMs for banking, and Walgreens as a pharmacy and convenience store.