Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Customers frequently reported poor service, including long wait times, wrong orders, and unresponsive staff.
Food Quality
While many enjoyed the bagels and sandwiches, there were complaints about inconsistent quality and preparation.
Staff Friendliness
Some staff members, particularly Kat and Jenn, received praise for their friendliness and positive interactions with customers.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, particularly in the bathrooms and overall store condition.
Pricing Complaints
Customers expressed concerns about high prices and perceived value, with some feeling that the cost did not match the quality.
YS
Yasir Sherzad
1 day ago
1.0
I asked for toasted bagel and coffee. 15 min later, got a cold coffee and a bagel you can’t even chew! Who the heck puts bread in microwave?! Not recommended at all
RE
Ray Easterlin
6 days ago
5.0
Enjoyed it. Jenn , Deb, Kat and all are consistently nice and helpful.
BG
Beth German
6 days ago
5.0
Kat and Deborah very professional and do a great job
JL
Joe lee
Jan 2, 2026
2.0
Bad service, wrong order.
CD
Chris Daltorio
Dec 20, 2025
3.0
Good food, Jenn the manager has great personality but goes down hill after that. Cashier is like dealing with a sleepy teenager who just rolled out of bed. Place needed a remodel 15 years ago.
Frequently Asked Questions About Bruegger's Bagels
Where is Bruegger's Bagels located?
Bruegger's Bagels is located at 4212 NW Cary Parkway, Cary, NC 27513, USA.
What are the opening hours of Bruegger's Bagels?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
What types of food and drinks does Bruegger's Bagels offer?
They offer New York style bagels, gourmet bagels, breakfast and deli sandwiches, made-in-Vermont cream cheese, hot coffee, cold brew, and a variety of breakfast and lunch catering options.
Can I order ahead or use a mobile app for Bruegger's Bagels?
Yes, you can order ahead using the Bruegger's mobile app available on both Android and iOS platforms.
What payment methods are accepted at Bruegger's Bagels?
Bruegger's Bagels accepts cash, American Express, Discover, Mastercard, Visa, and mobile payment options such as Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does Bruegger's Bagels provide catering services?
Yes, they offer breakfast and lunch catering services that can be ordered online.
Is parking available at Bruegger's Bagels?
Yes, free street parking and free parking lot spaces are available for customers.
What nearby restaurants can I visit before or after Bruegger's Bagels?
Nearby, you can visit Boteco do Brazil for bar and restaurant options, Papa John's Pizza for pizza, and Shuckin' Shack Oyster Bar for seafood dining.
Are there any nearby services or shops I can explore around Bruegger's Bagels?
Yes, nearby you will find The Flower Cupboard for flowers and gifts, DJ's Pharmacy for vitamins and supplements, and Lady Jane's Haircuts for Men for barber services.
How can nearby places like the Parkway Sleep Health Centers be useful to customers of Bruegger's Bagels?
Customers visiting Parkway Sleep Health Centers nearby can conveniently stop by Bruegger's Bagels for a fresh breakfast or coffee before or after their appointment.