Bojangles

4.1
1589 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
840 East Chatham Street, Cary, NC
27511, United States

Hours

Reviews

4.1
1,589 reviews
5 stars
811
4 stars
402
3 stars
167
2 stars
71
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior.

Food Quality

Many customers experienced issues with food quality, including cold, undercooked, or incorrect orders.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a need for better order management.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area, with some customers reporting unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality and service.
  • DK
    Derek Kristeller
    Nov 16, 2025
    2.0
    Order is wrong almost every time. But the food tastes good.
  • CD
    Cody Dodd
    Nov 6, 2025
    1.0
    I come here all the time and order the same thing. But when they mess up my order and give me the wrong size drink, they want to argue and blame me for it. Never coming back. incredibly rude and incredibly disrespectful
  • AG
    atrenia griffin
    Nov 2, 2025
    1.0
    My Staff and I usually eat here a few times a week I’m truly disappointed there is no good customer service anymore. The meal was Cold and Incomplete Dinner Order. I recently purchased a dinner meal from Bojangles and was very disappointed with my experience. When I got back to my store after my lunch break. I realized that part of my meal was missing, and the chicken that was included was cold. I called back to the restaurant to address the issue, but the staff refused to replace or remake the meal for the inconvenience. I’ve always enjoyed Bojangles, but this visit was frustrating and far below the quality and service I expect. It’s disappointing to pay for a full meal and receive something incomplete and cold — and even more frustrating to be told nothing could be done to make it right. I hope Bojangles takes this feedback seriously and improves both food quality checks and customer service. I will not be spending my hard earned money at this location. As a Store manager myself they really need to do better with their customer service.
  • ME
    Milena Efimova
    Oct 22, 2025
    1.0
    Didn’t season fries. I understand that we ordered before closing but this service is just crazy. I don’t know the lady’s name but if you can’t deliver good food or season the fries or if you don’t have tenders on hand maybe tell the customer that? The whole order is wrong and even the sweet tea wasn’t sweetened. If you don’t want to do your job then quit instead of doing this bullshit.
  • DB
    Doug B
    Oct 21, 2025
    5.0
    Nicest fast food environment i have ever been in.

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the operating hours of Bojangles at 840 East Chatham Street, Cary?

Bojangles is open from 5:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.