Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
977 reviews
5 stars
305
4 stars
187
3 stars
180
2 stars
89
1 star
216
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported dirty tables and unsanitary conditions, including issues with restrooms.
Service Quality
Service was frequently described as rude or unhelpful, with several customers noting disrespectful behavior from staff.
Order Accuracy
Many reviews mentioned incorrect orders, missing items, and food not being prepared as requested.
Speed of Service
Customers consistently complained about slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Several customers experienced issues with food quality, including cold items and concerns about food safety.
- MLMarilyn Lee5 days ago1.0I went this morning to get a big breakfast with pancakes. Do you not get hashbrowns with that anymore? I don't know, but they live mine out😳
- TETaylor EncinosaNov 13, 20251.0Every time I come here, it's something different. Stale fries, extremely dirty lobby, but this time? They screwed up my order, I took it back, and it was still screwed up when they gave it back.
- CCCassidyNov 12, 20251.0I’ve visited this McDonald’s many times and have never had a negative experience… until now. During my recent visit (11/12/25 around 5pm), the employee working the drive-thru was shockingly rude. She repeatedly yelled at me when she couldn’t hear my order, even though I calmly and politely repeated myself multiple times. Her mocking tone and unprofessional behavior were completely unacceptable. I was genuinely taken aback by how disrespectful she was. It’s clear that better training in customer service and basic courtesy is desperately needed. After this encounter, I will not be returning to this location.
- DRDerek ReinhardtNov 2, 20252.0Place was very dirty someone spilled a coke of the table and crew working left it they just put napkins over the spilled coke despite it being visible on the table and the floor this was like this when we entered the store it stayed this way for at least 25 minutes while we were waiting the manager finally had a crew member come wipe it all over the table without water just spread it over the complete area with dry napkins and still left it all over the floor This manager and her crew from Saturday evening needs training they did have a wet floor sign up this means they knew the spill was there .
- LCLeah CoatesOct 24, 20251.0I wish “0” was an option here. I was in the restroom washing my hand and an employee flushed and walked out. NO HAND WASHING!!!!!! When I asked if they had a sink in the back she brushed my off! Do not eat here. That’s just gross.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 950 Monroe Street, Carthage?
McDonald's is open daily from 5:00 AM to 11:00 PM for regular dining.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 4:00 AM to 1:00 AM.
Can I get delivery from McDonald's at this Carthage location?
Yes, delivery is available daily from 5:00 AM to 10:00 PM via their online ordering platform.
What types of payment are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer pickup and curbside services?
Yes, they provide curbside pickup along with other services like drive-thru and mobile ordering.
Is there a mobile app to order from this McDonald's?
Yes, you can order through the McDonald's App available on iOS and Android platforms.
What nearby restaurants can I visit along with McDonald's?
Nearby restaurants include Flying Tiger (Chinese/Asian cuisine), Burger King, Subway (sandwich shops), and another McDonald's location nearby.
Are there convenient places nearby for fuel and quick shopping?
Yes, you can find Refuel convenience store, Shell gas station with a convenience store, and Walgreens pharmacy nearby for your fuel and shopping needs.
Where can I access financial services near this McDonald's?
Near McDonald's, you can find LibertyX Bitcoin ATM, Coinme currency exchange, Western Union money transfer services, and H&R Block financial service.
Does McDonald's at 950 Monroe Street offer WiFi and other conveniences?
Yes, McDonald's provides WiFi along with services like gift cards, mobile offers, and mobile ordering for customer convenience.