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McDonald's

3.3
(994 reviews)

Business Details

950 Monroe Street, Carthage, NC
28327, United States
(910) 947-6007
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
950 Monroe Street, Carthage, NC
28327, United States

Hours

Reviews

3.3
994 reviews
5 stars
310
4 stars
188
3 stars
181
2 stars
91
1 star
224

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, slow service, and incorrect orders, leading to a negative dining experience.

Food Quality

Many reviews mentioned cold or stale food, with several customers experiencing food poisoning or receiving incorrect items.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.

Mixed Experiences

While some customers praised friendly service and good food, these positive experiences were overshadowed by consistent complaints about management and staff behavior.
  • TB
    Tia Bean
    Feb 23, 2026
    1.0
    How hard is it to let a frappe finish blending before you send it out? Also it tastes spoiled.
  • EG
    Ezekiel Goldston
    Jan 24, 2026
    5.0
    Foods always hot and fresh,
  • DS
    Dawn Smith
    Jan 15, 2026
    1.0
    Worst Mc Donald’s I have ever been to. Manager is rude! Workers are nice. Only has a 95 cleanliness score. Do not go here they will forget your food (happened to me several times) and when they do they are rude.
  • DL
    Dale Loberger
    Jan 6, 2026
    2.0
    You would think that McDonalds could figure out automation, but something as simple as a receipt threw off the whole system. I remember now that McDonalds is not a goodnplace to stop for something quick.
  • HS
    Haley Strickland
    Dec 15, 2025
    1.0
    I’m not sure what has changed in the past month or so but over the past month I have had nothing but issues with this restaurant. This restaurant is located in a very small town with minimal choices for food options so it’s a place that I frequent more often than not. In the past month or two alone my experiences have just been horrible. At first it was just little things like wrong sauces, mid food, etc. things that are annoying, but you can get over. Today, however I ordered my food in the McDonald’s app 10 minutes prior to getting to the restaurant so I could go through the drive-through quickly and be in and out. However, when I got there, I was asked to wait at their second window for 5 to 10 minutes while five or six other cars behind me got their orders and then by the time I did get my food I was expecting fresh food for having to wait and all of my food was cold, stale, and disgusting And if you try to bring any of these issues to the managers, attention, (the African-American manager with curly hair that is), she will meet you with nothing but attitude and pretend like there is no issue and like they have done no wrong This McDonald’s has lost my business I will not be returning.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 950 Monroe Street, Carthage?

McDonald's is open daily from 5:00 AM to 11:00 PM for regular dining.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 4:00 AM to 1:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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