Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude behavior and poor service during checkout.
Stock Availability
Many customers express frustration with frequent stock shortages, particularly with produce and online orders, leading to dissatisfaction.
Store Cleanliness
The store is generally reported as clean and well-kept, although some reviews mention issues with the freshness of produce.
Checkout Experience
Checkout experiences vary; some customers appreciate the quick service, while others report long waits and issues with staff behavior.
Product Quality
There are significant concerns regarding the quality of certain products, especially in the produce and meat sections, with reports of rotten or expired items.
JN
Jennifer Northcutt
2 days ago
5.0
By far the best prices around and the products are quality!
JJ
josh
Feb 8, 2026
1.0
I had a very disappointing experience at this location. I waited over 10 minutes to be helped, which would have been fine if the service made up for it. Unfortunately, the associate, Keziah, was incredibly rude and dismissive throughout the entire return process. Customer service clearly isn't a priority here. I’ll be taking my business elsewhere. She needs to be fired.
BO
Brittany Oldham
Jan 18, 2026
1.0
This store never has anything in stock. Don’t even try pick up orders. They just say everything is out of stock and when asked for replacements, they don’t even try. Every time we do pick up orders, we have to go into the store because half or over half of our groceries were “out of stock”. Every time we can into the store we find all of the “out of stock” items. I understand a truck could have came in after the fact but if you know you have items missing on orders, go back and replace!
HH
Harmony
Jan 6, 2026
1.0
Never have I seen a worse store. Needed celery. Dug through all of them for a package that looked fresh ..found none. Strawberry case 80% green advertising as ripe. Horrible. Oranges hard as rocks. Macintosh apples so soft they are practically apple sauce. Fresh green beans all dried out..head of lettuce was ok so bought it. Bag potatoes ok bought it. 2 weeks ago bought bagels SOUR! I almost threw up. Milk last 6 days no matter the date. Their bakery? Not an oven in sight. Everything is out of a box. Fresh donuts? Yep fresh out of the freezer the night before to thaw. Cakes frozen. Pies yep frozen. I guess I am used to Publix and ingles. Gonna have to go to Harris Teeter. This was one visit.
BP
Brendan Price
Jan 3, 2026
1.0
Very bad employees. Stand around talking and always on phone. Literally watched employee named cash go outside to do carts. Moved two to other side of the rack with others then walked back inside with phone in hand with all the cart racks full. That's not first time. Everytime I go in there and he is there he is running his mouth and not really helping and being lazy. Need to be gone because he is making this place look bad.