Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Many customers experienced issues with food being cold, improperly prepared, or missing items from their orders.
Management Issues
Several reviews pointed to a lack of effective management and training, leading to disorganization and unsatisfactory customer experiences.
Cleanliness
Customers noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
Inconsistent Experience
Feedback indicated a highly variable experience, with some customers praising friendly service and good food, while others reported significant dissatisfaction.
KM
Katina Moore
Dec 31, 2025
5.0
This Wendys has been efficient, the workers Very polite with a smile. I go through drive through.
CC
Cynthia Calzada
Dec 19, 2025
1.0
They have a bad customer service, they take a long time with your order, they give it to you incomplete, cold, the coffee supposedly just made and it's cold, the sandwiches in general all the food is cold, and of their faces when serving you and the attitude not to mention.
SS
Samuel Scarborough
Dec 13, 2025
1.0
I honestly don’t know what this Wendy’s has. No honey mustard, or apple slices. It also took over 10 minutes for some Chicken nuggets.
MF
Mo Fried
Dec 11, 2025
2.0
Needs better management and training. Went through the drive through. Got two burger combos. Pickle onion mustard on one, lettuce pickle onion on the other. Neither were correct. One had two pickles and way too much mustard. The other had lettuce tomato pickle onion mayo and ketchup.
I mean, I don’t expect much. But don’t make me come back and have you fix it while I wait. You get one. Janice to get it right. This Wendy’s rarely hits the mark.
LE
Linda Ellison
Dec 9, 2025
1.0
I ordered a 5 dollar burger bag. The service was slow. I had to wait for food to get done. Got tired of waiting and went inside to get it and my burger was half done!!!! I took a picture of the food. I don’t understand how a person has to wait over 10 minutes for food and then half done this is down right a mess.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Carrboro?
The drive-through at Wendy's in Carrboro is open daily from 6:00 AM to 2:00 AM.
Is the Carrboro Wendy's location currently open?
Yes, the Carrboro Wendy's is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, the Carrboro Wendy's serves breakfast items which can be ordered online or via the mobile app.
How can I place an order at Wendy's in Carrboro?
You can order online at order.wendys.com or use the Wendy's mobile app for quick and easy ordering.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact the Carrboro Wendy's?
You can call (919) 942-7015 directly, use live chat on Wendy's contact page, or complete the customer satisfaction survey online.
Are Wendy’s gift cards available at this location?
Yes, gift cards are available in-restaurant, online, and through various retailers. You can also order and check balances online.
What nearby places can I visit before or after dining at Wendy's in Carrboro?
You can visit local spots like Steel String Brewery for a drink, Scavenger Antiques for shopping, or Open Eye Cafe for coffee.
Is there convenient shopping near Wendy's in Carrboro?
Yes, nearby shopping options include Scavenger Antiques, Club Nova Thrift Shop, and Fifth Season Gardening.
What nearby services might be helpful when visiting Wendy's in Carrboro?
Nearby services include The Clean Machine for bike rentals, The Moxy Fox Salon for beauty needs, and the Orange County Public Library for community resources.