Wendy's

3.1
1176 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
100 S. Greensboro St., Carrboro, NC
27510, United States

Hours

Reviews

3.1
1,176 reviews
5 stars
346
4 stars
238
3 stars
161
2 stars
101
1 star
330

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Many customers experienced issues with food being cold, improperly prepared, or missing items from their orders.

Management Issues

Several reviews pointed to a lack of effective management and training, leading to disorganization and unsatisfactory customer experiences.

Cleanliness

Customers noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.

Inconsistent Experience

Feedback indicated a highly variable experience, with some customers praising friendly service and good food, while others reported significant dissatisfaction.
  • KM
    Katina Moore
    Dec 31, 2025
    5.0
    This Wendys has been efficient, the workers Very polite with a smile. I go through drive through.
  • CC
    Cynthia Calzada
    Dec 19, 2025
    1.0
    They have a bad customer service, they take a long time with your order, they give it to you incomplete, cold, the coffee supposedly just made and it's cold, the sandwiches in general all the food is cold, and of their faces when serving you and the attitude not to mention.
  • SS
    Samuel Scarborough
    Dec 13, 2025
    1.0
    I honestly don’t know what this Wendy’s has. No honey mustard, or apple slices. It also took over 10 minutes for some Chicken nuggets.
  • MF
    Mo Fried
    Dec 11, 2025
    2.0
    Needs better management and training. Went through the drive through. Got two burger combos. Pickle onion mustard on one, lettuce pickle onion on the other. Neither were correct. One had two pickles and way too much mustard. The other had lettuce tomato pickle onion mayo and ketchup. I mean, I don’t expect much. But don’t make me come back and have you fix it while I wait. You get one. Janice to get it right. This Wendy’s rarely hits the mark.
  • LE
    Linda Ellison
    Dec 9, 2025
    1.0
    I ordered a 5 dollar burger bag. The service was slow. I had to wait for food to get done. Got tired of waiting and went inside to get it and my burger was half done!!!! I took a picture of the food. I don’t understand how a person has to wait over 10 minutes for food and then half done this is down right a mess.

Frequently Asked Questions About Wendy's

Is Carrboro Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Carrboro?

The drive-through at Wendy's in Carrboro is open daily from 6:00 AM to 2:00 AM.