Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,165 reviews
5 stars
343
4 stars
236
3 stars
161
2 stars
100
1 star
325
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several mentioning poor service experiences.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received undercooked or cold food.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
- FGFelicia GlennNov 16, 20252.0I placed an order in app for a double stack biggie bag. As soon as I leave and open my bag I notice my burger is cold!!! Like fresh out of the fridge cold!!! Now I can say the young lady in the window was nice , but no I did not go back! I was too pissed and did not want to be in the drive thru fussing and cussing. I’ll just go to the Caraway Village location from now on.
- LDLeo Davis-DingNov 16, 20251.0Terrible service and takes years to get your order for food that is just not worth it. Don’t waste your time coming here.
- WPWang PuppyNov 4, 20252.0My sister and I went there to get the Wednesday collab special. We ordered online and followed the email instruction to click the link when we arrived, waited 20 minutes, and nothing. The screen that shows order status is USELESS, it's not accurate at all. I went up to ask the workers, and they apologized and started preparing my order. They did not get all the items right and asked me what else was missing. Even after giving me all the items, they forgot the sauce. At least a few of the workers were nice, but the slow service and mistakes they made still made my first experience at Wendy's a horrible one.
- BGBets GomezOct 27, 20251.0Make sure you always ask for your receipt ESPECIALLY at nighttime these people charge extra things to you even if it’s 3 dollars it all adds up for them at the end of the night! Disgusting! Its like someone is training all the newer people to do it.
- BMB MOct 15, 20251.0Jerrold shouldn’t be working the window, clearly he lacks customer service skills. Even the car behind us said he was being….rather unpleasant. We found out because we were missing items. Editing my review to add that BOTH Dave doubles I purchased were undercooked, they were still pink in the middle and were completely undercooked, taste like it just came out the freezer. I tried calling the store but of course there was no answer… avoid this Wendy’s.
Frequently Asked Questions About Wendy's
Is Carrboro Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Carrboro, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Carrboro, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (919) 942-7015.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Carrboro Wendy’s serve breakfast?
Yes, this Wendy’s location in Carrboro, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Carrboro?
The drive-through at Wendy's in Carrboro is open daily from 6:00 AM to 2:00 AM.
Is the Carrboro Wendy's location currently open?
Yes, the Carrboro Wendy's is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, the Carrboro Wendy's serves breakfast items which can be ordered online or via the mobile app.
How can I place an order at Wendy's in Carrboro?
You can order online at order.wendys.com or use the Wendy's mobile app for quick and easy ordering.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact the Carrboro Wendy's?
You can call (919) 942-7015 directly, use live chat on Wendy's contact page, or complete the customer satisfaction survey online.
Are Wendy’s gift cards available at this location?
Yes, gift cards are available in-restaurant, online, and through various retailers. You can also order and check balances online.
What nearby places can I visit before or after dining at Wendy's in Carrboro?
You can visit local spots like Steel String Brewery for a drink, Scavenger Antiques for shopping, or Open Eye Cafe for coffee.
Is there convenient shopping near Wendy's in Carrboro?
Yes, nearby shopping options include Scavenger Antiques, Club Nova Thrift Shop, and Fifth Season Gardening.
What nearby services might be helpful when visiting Wendy's in Carrboro?
Nearby services include The Clean Machine for bike rentals, The Moxy Fox Salon for beauty needs, and the Orange County Public Library for community resources.