McDonald's

3.3
1433 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
220 Lake Park Blvd, Carolina Beach, NC
28428, United States

Hours

Reviews

3.3
1,433 reviews
5 stars
474
4 stars
294
3 stars
218
2 stars
141
1 star
306

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive, particularly during night shifts.

Food Quality

Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall food quality.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and bathrooms, contributing to a negative dining experience.

Service Speed

Customers consistently complained about slow service, particularly in the drive-thru, with long wait times reported even during non-peak hours.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that there are positive experiences to be had.
  • O0
    O 0
    Dec 29, 2025
    1.0
    To the very unpleasant girl working the drive thru, If you're not feeling up to working today, it might be better to take the day off. Customers come to MCDs for a positive experience, and it's not fair to take out frustrations on them. Maybe consider calling in and taking some time for yourself?
  • SS
    Secret Shopper
    Dec 9, 2025
    1.0
    The people that used to work there are some of the most beautiful people. Current staff I don't believe I have seen any worse of customer service in my life 😳 corporate please correct this. Thank you 🙏
  • SJ
    Scarlett Jessa
    Nov 12, 2025
    3.0
    The only reason I'm giving 3 stars is because the morning crew at this establishment is amazing and very nice. However, the night crew is rude and always serve old food. 10/10 times they mess up my order and are very rude about it. I just take the loss because I don't feel like having my food spit in or something worse.
  • GP
    Gary Prevatte
    Oct 31, 2025
    1.0
    Typical fast food restaurant, with employees who don't care about their jobs, mostly there for a paycheck , but one of the few options available on the island.
  • JS
    Jayden Scopp
    Oct 21, 2025
    1.0
    Drive thru lady was incredibly rude. Didn’t finish ordering and told us to pull around. Then when we ordered more she told us to “stop playin’ in my drive thru”. Extremely rude and messed the order up. I wanted extra fries not apple slices. Careless and inconsistent and incompetent. One star.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 220 Lake Park Blvd, Carolina Beach?

McDonald's at 220 Lake Park Blvd, Carolina Beach is open daily from 5:30 AM to 11:00 PM for regular dining.

What time does the drive-thru at this McDonald's location close?

The drive-thru is open from 5:30 AM to 11:00 PM on most days, and until midnight on Fridays and Saturdays at this location.