McDonald's

3.3
1429 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
220 Lake Park Blvd, Carolina Beach, NC
28428, United States

Hours

Reviews

3.3
1,429 reviews
5 stars
473
4 stars
292
3 stars
218
2 stars
141
1 star
305

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.

Food Freshness

Customers frequently reported receiving cold or stale food, with several mentioning that the food did not meet standard expectations.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in both the dining area and restrooms.

Customer Experience

While some customers had positive interactions with individual staff members, the overall sentiment reflected a lack of care and attention to customer service.

Operational Efficiency

Many reviews noted slow service and disorganization, particularly during busy hours, leading to frustration among patrons.
  • SJ
    Scarlett Jessa
    Nov 12, 2025
    3.0
    The only reason I'm giving 3 stars is because the morning crew at this establishment is amazing and very nice. However, the night crew is rude and always serve old food. 10/10 times they mess up my order and are very rude about it. I just take the loss because I don't feel like having my food spit in or something worse.
  • GP
    Gary Prevatte
    Oct 31, 2025
    1.0
    Typical fast food restaurant, with employees who don't care about their jobs, mostly there for a paycheck , but one of the few options available on the island.
  • JS
    Jayden Scopp
    Oct 21, 2025
    1.0
    Drive thru lady was incredibly rude. Didn’t finish ordering and told us to pull around. Then when we ordered more she told us to “stop playin’ in my drive thru”. Extremely rude and messed the order up. I wanted extra fries not apple slices. Careless and inconsistent and incompetent. One star.
  • JW
    John Williams
    Oct 13, 2025
    1.0
    By far the worst mcdonalds in new hanover county maybe in North Carolina
  • NN
    Nicholas Nordman
    Oct 6, 2025
    2.0
    Food was mediocre at best, cold fries and old cheeseburger. Fish was fresh, probably dont sell much of it, smelled fishy. The cashier acted like everyone was an inconvenience, but went out of him way for the homeless lady that was hanging out inside.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 220 Lake Park Blvd, Carolina Beach?

McDonald's at 220 Lake Park Blvd, Carolina Beach is open daily from 5:30 AM to 11:00 PM for regular dining.

What time does the drive-thru at this McDonald's location close?

The drive-thru is open from 5:30 AM to 11:00 PM on most days, and until midnight on Fridays and Saturdays at this location.