Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude interactions and poor service.
Order Accuracy
Multiple reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Speed of Service
Many customers experienced long wait times for their orders, particularly during busy hours, which detracted from their overall experience.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and restrooms, with some describing the environment as unsanitary.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.
JB
Joel Braxton
Feb 13, 2026
5.0
Tyler has great customer service. Food was fresh and awesome.
JJ
Jeremy
Jan 21, 2026
1.0
Very rude girl on drive-through speaker. Horrible customer service
SE
Susan Evans
Jan 19, 2026
5.0
My local McDonald's is always packed but they get threw the crowd pretty fast and the food is always good amd hot
AJ
Ashley Jane
Jan 18, 2026
1.0
Read a review about this sauce issue at this particular McDonald’s and sure enough it was right. Had a very similar situation to Evan from August 2025 and McDonald’s has this employee who I identify as the sauce bandit. Refuses to give extra sauce for larger meals $15+.. like one sauce for 4+ item come on.
JS
Jerry Saunders
Jan 4, 2026
1.0
Not to sound petty but this happens all the time. Arrived at 1155 no one in the lobby ordered food for me and my two kids then waited 20 min to get three items. And of course my sandwich was ice cold did want a refund but just wanted them to heat it up and when the did it was then ruined. Just disappointed even though I know it’s McDonald’s. I miss the old days when fast food was actually fast and not take as long as a sit down restaurant
What are the operating hours for McDonald's Cape Carteret location?
McDonald's in Cape Carteret is open 24 hours from Monday to Thursday and on Sunday. On Friday and Saturday, it opens from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
What are the drive-thru hours at McDonald's Cape Carteret?
The drive-thru is open 24 hours Monday through Thursday and Sunday. On Friday and Saturday, it operates from 5:00 AM to midnight.
What types of payment options does McDonald's Cape Carteret accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are curbside pickup and delivery services available at this McDonald's?
Yes, this location offers curbside pickup along with delivery services.
How can I order McDonald's from my mobile device?
You can order using the McDonald's App available on both the Apple App Store and Google Play Store, or by visiting their online ordering link.
What nearby places can I visit after dining at McDonald's Cape Carteret?
You can explore nearby points of interest like the Swansboro Waterfront, known for its seafood and bar offerings, or relax at pure day spa for skin care and beauty services.
Are there other dining options close to McDonald's Cape Carteret?
Yes, nearby dining options include Subway for sandwiches, Mac Daddy's restaurant and bar, Starbucks for coffee and smoothies, and Hardee's for fast food.
How can nearby services like ATMs and banks help McDonald's customers?
Customers can conveniently access nearby ATMs such as CashPoints® ATM and Wells Fargo ATM, as well as PNC Bank, to withdraw or manage funds before or after visiting McDonald's.
What amenities does McDonald's Cape Carteret offer for convenience?
This location features a drive-thru, WiFi, mobile ordering, McDelivery, gift cards, and mobile offers to enhance customer convenience.
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