Pizza Hut

3.5
535 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 25 New Clyde Hwy. (a/k/a US 19/23) in Canton, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
25 New Clyde Hwy. (a/k/a US 19/23), Canton, NC
28716, United States

Hours

Reviews

3.5
535 reviews
5 stars
240
4 stars
79
3 stars
49
2 stars
45
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unresponsive staff, and difficulty reaching the restaurant by phone.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and poorly executed modifications.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.

Food Quality

Customers expressed dissatisfaction with food quality, including undercooked pizzas and lack of toppings.

Management Changes

Some reviews noted improvements in service and food quality following recent management changes.
  • AW
    Angela White
    Nov 16, 2025
    1.0
    Pizza wrong , no garlic sauce and no one spoke to me and then asked for a damn tip.
  • CB
    Christy Bennett
    Nov 8, 2025
    5.0
    I love pizza hut, the employee named jaydon was so helpful. Will definitely visit again!
  • JH
    Joshua Heim
    Oct 26, 2025
    1.0
    I really want to give them a better rating than this...but they deserve even worse. Let's talk about the last couple experiences I've had here: two mobile orders, one buffet visit. First, the least bad of the three: the buffet. This would actually be somewhat passable in general, if the store wasn't severely understaffed to the point that the buffet spent a good 30 minutes of buffet time while I was there with literally no pizza or breadsticks available whatsoever. Next, let's go to mobile order #1, a few weeks ago. They did this crafted flats thing, that's cool, and the Nashville hot sounds good! However, I'm really not a fan of the giant onions they put on pizzas, so I order mine without it. (Easy fix, right? Just DON'T include this thing.) ...loaded with onions. It's almost like they heard the word 'no' and interpreted it as 'extra.' Mistakes happen, let's give them a pass. Mobile order #2, tonight. First, it's supposed to be ready by 6:06pm. I arrive at 6:07pm...not ready. Ok, happens. I eventually get my food at about 6:25pm. Well, at least they had plenty of time to make it correctly. I ordered their Nashville hot crafted flats again, again with no onions, a chicken bacon ranch for my wife, and a generic pizza for my kid. ...my daughter and wife got the correct pizza. ...I got a second chicken bacon ranch, after waiting 20 minutes past when it was supposed to be ready. Unfortunately, it seems that the team here simply does not care about their customers, and it shows in the (lack of) quality. ...this location is down the street from me. I'll probably drive over to the next town if I'm ordering Pizza Hut again...and at that point I might as well get another brand instead.
  • JM
    Josh Mann
    Aug 31, 2025
    1.0
    I orders pizza hut online for delivery in canton,NC 28716 I ordered a pizza melt and one of the new flats pizza and when it go here all I got was the melt I payed 34 dollars to not even get all my food and I been on the phone waiting for 30 minutes for someone to get to the phone and no one has answered this is absolutely ridiculous I want my money back or my food I ordered online to make it easier this is outrageous
  • AP
    Angela Pless
    Aug 27, 2025
    4.0
    Had a bad experience with a rude manager and employees. Gave them another chance and was informed that manager was no longer with them . Was treated with much more respect ! Can tell a big difference in the service and food . The general manager took care of my issue and made it right ! Thank you !

Frequently Asked Questions About Pizza Hut

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