McDonald's

3.5
1020 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14 Plaza Loop, Canton, NC
28716, United States

Hours

Reviews

3.5
1,020 reviews
5 stars
349
4 stars
231
3 stars
197
2 stars
84
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for being friendly, while others are reported as rude and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Food Quality

Food quality is inconsistent, with reports of cold or poorly prepared items, though some customers noted good experiences with specific menu items.

Cleanliness

Cleanliness of the restaurant is mentioned positively by some, but there are also complaints about unsanitary conditions and lack of attention to hygiene.

Ice Cream Availability

The ice cream machine is frequently reported as being out of order, causing disappointment among customers.
  • JS
    Jeffery Smith
    4 days ago
    3.0
    Cold fries
  • WD
    William Day
    Nov 2, 2025
    4.0
    It's a McDonald's. If you have been to one you have been to most of them. The guy at the drive through is always nice.
  • RS
    Robyn Samuelsen
    Oct 21, 2025
    1.0
    Went in there today to get the cat boo bucket. The red haired guy behind the counter told me it was a inconvenience for him to go get one and that you couldn’t pick which one you want you had to take whatever they had out so I went to the macdonalds across town and they had no problem getting me one so we went back to this Macdonalds and talked to this same red haired guy who claimed to be a manager there and told him see how easy it was to get one. Don’t work in customer service bud
  • MM
    Melinda McDonald
    Oct 4, 2025
    5.0
    The boy working the front counter tonight was very friendly and helpful.
  • FG
    Falicia Griffin
    Sep 30, 2025
    2.0
    Biscuits are normally good, but bad 2 times in a row. When the biscuit that's supposed to be warm, and fluffy is flat and hard it's a bad day.

Frequently Asked Questions About McDonald's

What are McDonald's opening hours at 14 Plaza Loop, Canton, NC?

McDonald's at 14 Plaza Loop, Canton, NC is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-through service available?

The drive-through at this McDonald's location is open daily from 5:00 AM to 11:00 PM.