Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported long wait times, poor service, and incorrect orders, leading to frustration.
Food Quality
While some customers praised the freshness and taste of certain items, many others complained about food being burnt, cold, or not prepared correctly.
Staff Behavior
Reviews indicated a mix of friendly service and unprofessional behavior, with some staff members displaying poor attitudes and lack of attention to customers.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including reports of roaches and dirty dining areas.
EW
e w
2 days ago
2.0
Empty restaurant went through drive though with 1 car ahead of me and waited 20 min in line. When we got to the window the woman stated price took our card handed card back and handed food no words said... this Bojangles needs customer service training
RS
randy Suthard
Dec 30, 2025
2.0
This restaurant only survives because there’s nothing else around, breakfast is usually pretty good but afternoon is a crap shoot they area chicken restaurant but chicken is rarely ready or they offer what they they have usually not what you want or today took the cake they had chicken ready but they had no sides so offered chicken in place of the sides it’s really discouraging to drive out your way banking on getting what you want only to find someone dropped the ball in doing their job properly should of been working instead of smoking
DR
David Roberts
Dec 23, 2025
5.0
Great store. Food has always been fresh and delicious. No dry/burnt biscuits here!
AB
Angela Broadhead
Dec 20, 2025
5.0
Zack, the manager and Abagail and all the team there are just amazing every time I go in they are super nice and courteous and kind - Someone give them a star a day off a reward of some kind because they always go out of their way for customer service. They are stellar. I’ve never had bad service here!!! ❤️
DT
Dillon Pickford (TheSunnyMan)
Dec 13, 2025
2.0
No boberry biscuits or sweet potato pies, no sweet tea in lobby, didnt fill cup up all the way with sweet tea from the back since there was none in lobby. Just not very great for 2pm on a Saturday to be out of everything